Entry Level Utilities Customer Service Representative Jobs
New grad utilities customer service representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong communication skills or a customer-facing internship can matter more than a long resume. Most openings are on-site roles across Energy, Automotive, and Manufacturing, with employers like Gotion, MUFG, and SUNY Upstate Medical University hiring at this level now.
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Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.Power & Utilities is consistently a top-five lead arranger of syndicated loans and debt capital markets bookrunner, with an uninterrupted track record of more than 30 years banking the most active utilities, independent power producers, and renewable energy companies in the United States. The rapid expansion of artificial intelligence, data centers, and hyperscale cloud computing is driving significant growth in electricity demand, positioning Power & Utilities clients at the forefront of investment in generation capacity and transmission and distribution infrastructure to deliver reliable power at scale.
As an integral member of the Power & Utilities team, the Analyst will assist in managing major client relationships by providing financial analysis, marketing, and operational support to Global Relationship Managers (GRMs) in leading business development efforts. The role requires credit analysis of proposed transactions, staying abreast of client activity and financing plans, and monitoring portfolio exposures. The Analyst will also support business origination by analyzing portfolio profitability, tracking documentation, drafting pitch books, following through on deal-origination processes, and preparing economic capital analysis. The position will be based in New York.
Major Responsibilities:
GRM Support - Support business development alongside the GRM(s), including industry research, production of marketing materials, coordination with product areas, and other activities identified by the GRM(s). Key responsibilities include:
- Conducting due diligence on prospective and existing clients
- Reviewing new business opportunities and preparing materials to screen new transactions with senior management for approval
- Developing client marketing presentations and pitch materials under the direction of the GRM(s)
- Maintaining the Salesforce database
- Coordinating transaction closings with back- and middle-office teams
- Attending client meetings, when appropriate, to observe the GRM(s) and develop a working knowledge of relationship management Preparing call reports for GRM review and comment when attending client meetings
Risk and Credit Analysis - Undertake detailed financial analysis and transaction due diligence, including review of financial models and financial statements.
- Preparing credit applications, including summaries of expected financial results and risk analysis, for submission to risk and control functions
- Reviewing and analyzing transaction term sheets and documentation, with a focus on credit features and covenants in financing documents Owning and managing processes required for compliance and execution, including profitability analysis, committee approvals, legal due diligence, KYC, and closing checklists
Product Liaison - Liaise with product areas on Global Corporate and Investment Banking transactions to build knowledge of MUFG's capabilities. Apply developing product knowledge when drafting presentations and transaction memoranda.
Qualifications:
- A BA/BS degree or equivalent is required
- 12 months of banking or related experience is preferred
- Proficiency in PowerPoint and Excel modeling
- Previous exposure to accounting and finance coursework is preferred
- Understanding of the power and utilities sector, energy transition trends, or related work experience is preferred
- Proactive, resourceful self-starter capable of rapidly learning new systems and processes and working effectively in a team environment
- Strong written and verbal communication skills, with the ability to deliver high-quality, clear, and concise presentations and memoranda with limited assistance
- Ability to communicate consistently in a professional, tactful, and effective manner with clients, third-party advisors, and colleagues Demonstrated ability to work under pressure in a high-intensity environment, manage and prioritize multiple workstreams, and maintain a high degree of attention to detail and accuracy
The typical base pay range for this role is depending on job-related knowledge, skills, experience, level and location and is between $100K-$110K base. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package,
MUFG Benefits Summary
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.Power & Utilities is consistently a top-five lead arranger of syndicated loans and debt capital markets bookrunner, with an uninterrupted track record of more than 30 years banking the most active utilities, independent power producers, and renewable energy companies in the United States. The rapid expansion of artificial intelligence, data centers, and hyperscale cloud computing is driving significant growth in electricity demand, positioning Power & Utilities clients at the forefront of investment in generation capacity and transmission and distribution infrastructure to deliver reliable power at scale.
As an integral member of the Power & Utilities team, the Analyst will assist in managing major client relationships by providing financial analysis, marketing, and operational support to Global Relationship Managers (GRMs) in leading business development efforts. The role requires credit analysis of proposed transactions, staying abreast of client activity and financing plans, and monitoring portfolio exposures. The Analyst will also support business origination by analyzing portfolio profitability, tracking documentation, drafting pitch books, following through on deal-origination processes, and preparing economic capital analysis. The position will be based in New York.
Major Responsibilities:
GRM Support - Support business development alongside the GRM(s), including industry research, production of marketing materials, coordination with product areas, and other activities identified by the GRM(s). Key responsibilities include:
- Conducting due diligence on prospective and existing clients
- Reviewing new business opportunities and preparing materials to screen new transactions with senior management for approval
- Developing client marketing presentations and pitch materials under the direction of the GRM(s)
- Maintaining the Salesforce database
- Coordinating transaction closings with back- and middle-office teams
- Attending client meetings, when appropriate, to observe the GRM(s) and develop a working knowledge of relationship management Preparing call reports for GRM review and comment when attending client meetings
Risk and Credit Analysis - Undertake detailed financial analysis and transaction due diligence, including review of financial models and financial statements.
- Preparing credit applications, including summaries of expected financial results and risk analysis, for submission to risk and control functions
- Reviewing and analyzing transaction term sheets and documentation, with a focus on credit features and covenants in financing documents Owning and managing processes required for compliance and execution, including profitability analysis, committee approvals, legal due diligence, KYC, and closing checklists
Product Liaison - Liaise with product areas on Global Corporate and Investment Banking transactions to build knowledge of MUFG's capabilities. Apply developing product knowledge when drafting presentations and transaction memoranda.
Qualifications:
- A BA/BS degree or equivalent is required
- 12 months of banking or related experience is preferred
- Proficiency in PowerPoint and Excel modeling
- Previous exposure to accounting and finance coursework is preferred
- Understanding of the power and utilities sector, energy transition trends, or related work experience is preferred
- Proactive, resourceful self-starter capable of rapidly learning new systems and processes and working effectively in a team environment
- Strong written and verbal communication skills, with the ability to deliver high-quality, clear, and concise presentations and memoranda with limited assistance
- Ability to communicate consistently in a professional, tactful, and effective manner with clients, third-party advisors, and colleagues Demonstrated ability to work under pressure in a high-intensity environment, manage and prioritize multiple workstreams, and maintain a high degree of attention to detail and accuracy
The typical base pay range for this role is depending on job-related knowledge, skills, experience, level and location and is between $100K-$110K base. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package,
MUFG Benefits Summary
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Entry Level Utilities Customer Service Representative Jobs: Frequently Asked Questions
How do I get an entry level utilities customer service representative job?
Start by highlighting any customer-facing experience, even from retail, food service, or volunteer work, since utilities employers at this level value communication and problem-solving over industry-specific background. Familiarity with billing systems or CRM software is a plus but not required. Tailor your resume to show you can handle high call volumes, resolve complaints calmly, and follow regulated processes accurately.
Which companies hire entry level utilities customer service representatives?
Companies hiring entry level utilities customer service representatives right now include Gotion, MUFG, and SUNY Upstate Medical University, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a mix of large public utilities, municipal water and energy providers, and third-party service contractors that staff customer support operations.
Are there remote entry level utilities customer service representative jobs?
Yes, though most openings at this level are on-site or hybrid. About 13% of entry level utilities customer service representative openings are remote or hybrid as of November 2026, reflecting that many utilities prefer new hires to train in person before transitioning to remote work. Searching by location and filtering for remote options on Migrate Mate helps you find what fits your situation.
Are these new grad utilities customer service representative jobs?
Yes, these listings include new grad, recent graduate, and junior roles. A new grad-friendly posting typically welcomes zero to two years of experience and treats internships, part-time customer service work, or relevant coursework as qualifying credentials. Look for language like 'no experience required,' 'will train,' or 'recent graduates encouraged to apply' as reliable signals that the employer is open to candidates just starting out.
Which industries hire the most entry level utilities customer service representatives?
Entry Level utilities customer service representative roles concentrate in Energy, Automotive, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at this level because regulated service delivery, high customer contact volume, and ongoing workforce turnover create steady demand for new representatives who can be trained on company-specific systems and compliance procedures.