Mid Level UX Researcher Jobs

The Apple Services Engineering organization is building the next generation of tools that empower Apple software developers to build the Apple services our customers love. You will be joining the Observability team, and we’re focused on building the next generation of observability infrastructure and experiences at massive scale. As a User Experience and User Interface Software Engineer, you’ll have a pivotal role in building the observability experience that teams within Apple will use to build and monitor Apple’s services like Apple Intelligence, Apple Music, Apple Maps, iCloud, etc.

If you’re intrigued by the prospect of designing user interfaces used by team across Apple to transform petabytes of telemetry data into actionable insights that underpin the operations of some of the world’s largest Internet services, we invite you to join our team. We’re seeking more skilled and enthusiastic engineers who relish the opportunity to tackle novel software engineering challenges. If this aligns with your interests, we’d be delighted to hear from you.

Description

The ideal candidate will have experience building UIs with React, Grafana, and observability tools, and a deep understanding of UX design principles.

You’ll have the courage and experience to be frank, ambitious, and humble, listening to others. We seek your thoughts on accelerating development, enhancing creativity, and empowering developers globally. Challenge the status quo, care about details, and the end user.

We welcome enthusiastic software engineers to join our collaborative team. You’ll have individual responsibility and influence over the observability experience for critical Apple services. Ideas and passion for developing software to maximize reuse, efficiency, and simplicity are essential. Your work impacts millions of Apple customers and is necessary to the success of some of the most visible current and future features.

The Observability Experience team envisions a world where teams at Apple can’t function without our dependable, best-in-class observability platform. Its integrations are deep, far-reaching, and automatic, enabling it to intelligently transform raw telemetry data into actionable, trustworthy information presented seamlessly, saving Apple employees time and enhancing their confidence in improving Apple’s end customer experiences.","responsibilities":"Collaborate with designers, developers, and product managers to comprehend user requirements and business objectives.

Design and implement user interfaces using JavaScript, TypeScript, and Grafana.

Create interactive prototypes to test and refine design concepts.

Optimize user interfaces for performance and accessibility.

Conduct usability testing and gather user feedback to guide design enhancements.

Remain informed about the latest trends and best practices in user experience design.

Preferred Qualifications

Excellent problem-solving and analytical skills.

Passion for creating exceptional user experiences.

Passion for developing and testing clear, robust code.

Great communication skills.

BS Degree in Computer Science or equivalent years of experience.

5+ years of experience as a professional software engineer.

Minimum Qualifications

Strong proficiency in JavaScript and TypeScript.

Proficient in HTML, CSS, and UI component libraries.

Experience building UIs with React.

Experience using Grafana and creating dashboards.

Experience monitoring applications with observability tools or services.

Experience with PromQL.

Experience with OpenTelemetry is desirable.

Deep understanding of core CS concepts including data structures, algorithms, and concurrent programming.

Deep understanding of UX design principles and best practices.

5+ years of industry experience.

Ability to work effectively in a collaborative team environment.

Ability to learn and apply new technologies and frameworks.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.