Vendor Account Manager Jobs in Boston, MA
Vendor Account Manager jobs in Boston are in strong demand, concentrated in the Seaport District, Back Bay, and the Innovation District across healthcare technology, biotech, financial services, and enterprise software. Employers hiring right now include Vertex Pharmaceuticals, Noble, and Dynatrace. Find a role that fits below and apply directly.
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Showing 5 of 11+ Vendor Account Manager jobs
Key Responsibilities:
Specialty Pharmacy Operations
- Lead weekly stand-up calls with in-network Specialty Pharmacy Program Teams and identify trends and insights to report back to Patient Support Team
- Oversee day-to-day activities interactions with our specialty pharmacies including providing technical expertise for pharmacy questions and escalations & managing our pharmacy outreach process
- Manage CRM SP profiles & internal reference guides, and trainings/roll out related to launch, new initiatives and pharmacy operations
- Partner with PSSs for 340B support for 340B pharmacies/centers reporting data
- Prepare for Quarterly Business Reviews (QBRs) and status meetings with in-network pharmacies, provide feedback on pharmacy service levels, and provide insights into pharmacy trends and issues that affect our team and patients
- Monitor data quality, create and maintain dashboard, & provide ad hoc reporting, including seasonal coordination support
- Identify and drive process improvements & innovative solutions/analytics to make the patient experience better, and our team more efficient
- Oversee and support patient transitions to new pharmacies due to insurance/PBM changes
- Partner with internal Managed Markets Specialty Pharmacy Engagement Team to ensure alignment on trends, insights and SP initiatives to support patients, HCPs and PSSs.
- Oversee and manage daily/weekly escalations, and ensure timely resolution
- Collaborate with Access and Reimbursement team to address outstanding issues.
- Identify and implement system improvements to reduce redundant escalations.
- Monitor financial assistance issues and work with network pharmacies to resolve barriers to patient access.
- Monitor Patient Support Team (PST) Specialty Pharmacy escalations related to PSS/Patient/Caregiver/HCP challenges, identify and communicate trends and work closely with the team to find the root cause and create plans of action for resolutin
- Develop new and maintain existing data reporting for insight generation
- Work with Systems team on continuous improvement for internal and external reporting and trend monitoring
- Proactively monitor data quality, maintain dashboards and provide daily, weekly, quarterly and seasonal and ad hoc reporting to the Specialty Pharmacies
Other Responsibilities:
- Co-lead a “Rep” team of Patient Support Specialists to develop processes, share best practices and train teammates.
- Actively contributes to routine team meetings, business reviews and workshops.
- Proactively identifies challenges and offers up process improvements and solutions.
- Act in compliance with all laws, regulations and Vertex policies.
- Complete all Vertex-U requirements on time
- Other responsibilities as assigned
Minimum Qualifications:
- Bachelor’s Degree and 3+ years of experience in the healthcare/pharmaceutical industry.
- Strong understanding of payer structures (Commercial, Medicare, Medicaid, etc.) and their impact on patient support.
- Experience in pharmaceutical access, reimbursement, commercial systems, and analytics.
- Intellectually curious with a continuous improvement mindset and high customer service aptitude.
- Ability to work in a fast-paced environment, multitask, and prioritize workload.
- Strong attention to detail, communication, presentation, and interpersonal skills.
- Proficiency in Salesforce CRM and reporting tools.
This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements
By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex’s Careers Privacy Notice. Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners
If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at tempstaffing@vrtx.com. Please include the job title in the subject of your email.
No C2C or Third-Party Vendors
Key Responsibilities:
Specialty Pharmacy Operations
- Lead weekly stand-up calls with in-network Specialty Pharmacy Program Teams and identify trends and insights to report back to Patient Support Team
- Oversee day-to-day activities interactions with our specialty pharmacies including providing technical expertise for pharmacy questions and escalations & managing our pharmacy outreach process
- Manage CRM SP profiles & internal reference guides, and trainings/roll out related to launch, new initiatives and pharmacy operations
- Partner with PSSs for 340B support for 340B pharmacies/centers reporting data
- Prepare for Quarterly Business Reviews (QBRs) and status meetings with in-network pharmacies, provide feedback on pharmacy service levels, and provide insights into pharmacy trends and issues that affect our team and patients
- Monitor data quality, create and maintain dashboard, & provide ad hoc reporting, including seasonal coordination support
- Identify and drive process improvements & innovative solutions/analytics to make the patient experience better, and our team more efficient
- Oversee and support patient transitions to new pharmacies due to insurance/PBM changes
- Partner with internal Managed Markets Specialty Pharmacy Engagement Team to ensure alignment on trends, insights and SP initiatives to support patients, HCPs and PSSs.
- Oversee and manage daily/weekly escalations, and ensure timely resolution
- Collaborate with Access and Reimbursement team to address outstanding issues.
- Identify and implement system improvements to reduce redundant escalations.
- Monitor financial assistance issues and work with network pharmacies to resolve barriers to patient access.
- Monitor Patient Support Team (PST) Specialty Pharmacy escalations related to PSS/Patient/Caregiver/HCP challenges, identify and communicate trends and work closely with the team to find the root cause and create plans of action for resolutin
- Develop new and maintain existing data reporting for insight generation
- Work with Systems team on continuous improvement for internal and external reporting and trend monitoring
- Proactively monitor data quality, maintain dashboards and provide daily, weekly, quarterly and seasonal and ad hoc reporting to the Specialty Pharmacies
Other Responsibilities:
- Co-lead a “Rep” team of Patient Support Specialists to develop processes, share best practices and train teammates.
- Actively contributes to routine team meetings, business reviews and workshops.
- Proactively identifies challenges and offers up process improvements and solutions.
- Act in compliance with all laws, regulations and Vertex policies.
- Complete all Vertex-U requirements on time
- Other responsibilities as assigned
Minimum Qualifications:
- Bachelor’s Degree and 3+ years of experience in the healthcare/pharmaceutical industry.
- Strong understanding of payer structures (Commercial, Medicare, Medicaid, etc.) and their impact on patient support.
- Experience in pharmaceutical access, reimbursement, commercial systems, and analytics.
- Intellectually curious with a continuous improvement mindset and high customer service aptitude.
- Ability to work in a fast-paced environment, multitask, and prioritize workload.
- Strong attention to detail, communication, presentation, and interpersonal skills.
- Proficiency in Salesforce CRM and reporting tools.
This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements
By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex’s Careers Privacy Notice. Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners
If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at tempstaffing@vrtx.com. Please include the job title in the subject of your email.
No C2C or Third-Party Vendors
See All 11 Vendor Account Manager Jobs in Boston
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- Science & Research
- Technology & Software
- Banking & Financial Services
- Non-Profit & Social Services
Vendor Account Manager Jobs in Boston: Frequently Asked Questions
How do I get a vendor account manager job in Boston?
Focus your search on Boston's Seaport District and Back Bay, where healthcare IT, biotech, and financial services firms concentrate most of their vendor-facing roles. Candidates who can demonstrate experience managing supplier relationships in regulated industries, particularly life sciences or fintech, have a clear edge here. Networking through local industry events and targeting mid-size technology or professional services firms in the Innovation District also opens doors faster than applying broadly.
Which companies hire vendor account managers in Boston?
Boston vendor account manager roles are posted by Vertex Pharmaceuticals, Noble, and Dynatrace and others right now, based on current listings on Migrate Mate as of July 2026. The Boston market skews heavily toward healthcare technology firms, financial institutions, and enterprise software companies that maintain large vendor ecosystems and need dedicated account-side managers to oversee those relationships.
Are there remote vendor account manager jobs in Boston?
Yes, though availability depends on the employer, since vendor account management often involves on-site coordination with supplier and client teams. About 75% of vendor account manager openings tied to Boston are remote or hybrid as of July 2026, with hybrid arrangements most common among Boston-based software and financial services firms where client-facing meetings can be scheduled rather than daily.
How can I get a vendor account manager job in Boston with little or no experience?
The most realistic entry path in Boston is through a junior procurement, vendor relations coordinator, or account support role at one of the city's large healthcare systems, insurance carriers, or enterprise software companies in the Seaport District. Employers like hospital networks and regional financial institutions frequently hire entry-level vendor coordinators who grow into full account manager positions. Familiarity with contract management platforms and supplier onboarding processes gives newer candidates a concrete advantage in local interviews.
Which industries hire the most vendor account managers in Boston?
The sectors hiring the most vendor account managers in Boston are Science & Research, Technology & Software, and Banking & Financial Services, based on current listings on Migrate Mate as of July 2026. Boston's concentration of world-class hospitals, biotech firms, and asset management companies creates unusually high demand for professionals who can manage complex vendor networks and service agreements in heavily regulated environments.
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