Digital Product Management Jobs in Massachusetts

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

We are seeking a Sr Manager, Digital Product Management, Embedded Systems to serve as a business and product leader across embedded controls, edge devices, connectivity, and software-enabled refrigeration solutions. You will own the business case, lead market strategy, and drive the end-to-end delivery of edge-device and connectivity capabilities that are central to Carrier's multi-year growth agenda.

You will report to the Global Product Leader for Edge Devices & Connectivity and work closely with engineering, segment GMs, sales, commercial leadership, service, and the PMO across CST business units. This position offers a flexible hybrid schedule with travel as needed to support customers, engineering teams, and global business stakeholders.

Job Description

• Business case & P&L: Develop business cases for embedded systems, edge devices, and connected product capabilities from investment rationale through post-launch revenue, margin, lifecycle value, and adoption performance.
• Control systems modernization strategy: Help define the multi-year roadmap for embedded control architecture modernization, including platform consolidation, modular software standards, lifecycle rationalization, backward compatibility, and end-of-life migration planning.
• Unified platform leadership: Own product requirements for next-generation controller and edge-device platforms, ensuring architecture decisions support feature reuse, scalable deployment, regional requirements, and long-term maintainability.
• Firmware lifecycle & OTA ownership: Define product requirements for device management, version governance, release readiness, and over-the-air update capabilities across relevant product lines and connected installed bases.
• Market strategy: Lead segment strategy and growth planning, market segmentation, competitive positioning, pricing discipline, and value proposition definition across hardware, firmware, connectivity, and software-enabled offerings.
• NPI leadership: Drive NPI execution with clear stage-gate discipline, launch readiness, cross-functional coordination, customer validation, and commercialization ownership from concept through field deployment.

Competencies:

• Strong business case ownership with clear P&L orientation; able to build, defend, and manage investment cases rather than simply administer product backlogs.
• Ability to define and drive strategy and growth planning; sets market and platform direction while making clear recommendations in ambiguous environments.
• Embedded systems product credibility; understands how controller software, firmware, connectivity, protocols, and hardware-dependent software are built, released, deployed, and maintained in the field.
• Platform modernization leadership; able to translate fragmented legacy architectures into practical roadmaps for consolidation, modularization, backward compatibility, and phased migration.
• Proven track record in NPI execution and end-to-end delivery in hardware, connected product, or industrial software environments.
• Cross-functional influence; able to align engineering, service, commercial, and senior leadership around roadmaps, tradeoffs, funding decisions, and launch readiness.

Skills:

• Strategic planning and value management, including pricing discipline, investment prioritization, and roadmap tradeoff management.
• Customer relationship management with a strong external commercial orientation and the ability to translate customer needs into product requirements.
• Product and services management across hardware, firmware, embedded software, connectivity-adjacent software, diagnostics, and service enablement.
• Domain fluency in edge devices, IoT gateways, embedded controllers, telematics, connected hardware platforms, or industrial equipment software.
• Working knowledge of firmware release governance, modular software design, and field deployment constraints.
• Familiarity with communication protocols and middleware concepts relevant to connected industrial products, such as CAN, J1939, MQTT, APIs, or equivalent standards.
• Understanding of OTA update architectures, including firmware-over-the-air and software-over-the-air delivery, release readiness, and field update reliability.
• Strong analytical capability, structured use of VOC, data-driven insights, market analysis, and installed-base intelligence.
• Strategic thinking in ambiguous or evolving environments to make clear recommendations, not just options.

Required Qualifications

• Bachelor’s degree in Engineering, Business, or Computer Science
• 8+ years of product management experience, with demonstrated ownership of complex software-for-hardware, embedded systems, or connected product portfolios.
• 5+ years of hands-on product management experience owning a roadmap, defining requirements, building business cases, and driving products from concept through delivery in a B2B or industrial context.
• Ability to travel up to 30% of the time, both domestically and internationally.

Preferred Qualifications

• Master’s degree in Engineering, Business, Computer Science, or a related technical field; MBA or advanced technical degree preferred.
• Experience leading platform modernization, including embedded software consolidation, controller architecture transitions, lifecycle rationalization, or migration planning across multiple product generations.
• Background in transport refrigeration, commercial trailer, fleet management, cold chain, HVAC, industrial equipment, or adjacent hardware-software domains.
• Experience with connected product platforms, telematics, IoT-enabled embedded systems, remote monitoring ecosystems, or digital-service integration.
• Familiarity with OTA update architectures, firmware lifecycle governance, diagnostic tooling, field service toolchains, or release reliability improvement.
• Familiarity with product planning processes such as FGPP, MGPP, stage-gate, or equivalent portfolio governance frameworks.

Pay Range

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 18 June 2026.

Job Applicant's Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.