Enrollment Specialist Jobs in Massachusetts
Enrollment Specialist jobs in Massachusetts are concentrated in Boston, Worcester, and Springfield, where universities, large health systems, and insurance carriers maintain steady year-round hiring at every level from entry-level coordinator to senior enrollment manager. Employers like Mass General Brigham, Blue Cross Blue Shield of Massachusetts, and UMass Chan Medical School regularly seek specialists in healthcare benefits enrollment, higher education student services, and insurance plan administration. Massachusetts is among the most active markets in the Northeast for this role, with particularly strong demand in ACA marketplace enrollment and college access programs. See the openings below and apply to the ones that match your experience.
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Job Summary
The Enrollment Specialist manages the intake, registration, and eligibility documentation for children qualifying for financial assistance and subsidies through the Massachusetts Department of Early Education and Care
Responsibilities
- Application Processing: Guide families through initial applications, annual renewals/reauthorizations, fee adjustments, and terminations for state-subsidized child care.
- Documentation & Compliance: Verify income, work/school status, and required state forms to ensure 100% quality control accuracy and compliance with EEC Financial Assistance Policies
- Waitlist & Slot Management: Maintain 100% program slot capacity, recruit from waitlists, and update centralized systems like the Child Care Financial Assistance (CCFA) database and the MyChildCareMA portal
- Family Support & Liaison: Assess family needs at intake, connect them with community resources, and maintain clear communication regarding billing, payments, and attendance cycles.
Requirements
- Enrollment & Intake Management: Manage the end-to-end registration lifecycle for our after-school programs, guiding families seamlessly from initial inquiry through their first day of care.
- EEC Subsidy & Voucher Compliance: Act as our resident expert on EEC financial assistance. Collect, verify, and track parent contracts, income verifications, service needs, and voucher approvals to guarantee flawless EEC compliance audits.
- CCFA Database Administration: Input and manage all student data within the state's Child Care Financial Assistance (CCFA) database. Track attendance cycles and resolve invoicing discrepancies to protect program revenue.
- Waitlist Optimization: Proactively manage the program waitlist. Coordinate rapid slot-filling when openings arise to maximize our licensed large group capacity numbers.
- Transportation & Dismissal Coordination: Partner with program directors to align enrollment data with school dismissal schedules and transportation/bus routes, ensuring accurate and safe student manifests.
- Family Support: Conduct annual reauthorizations for income eligible families, calculate parent fees, and provide empathetic support to families navigating shifting financial aid rules.
Join us in making a difference by supporting individuals on their journey toward stability, independence, and well-being. This role offers a rewarding opportunity to use your skills while fostering positive change in diverse communities.
Pay: $23.00 - $28.00 per hour
Expected hours: 20.0 per week
Work Location: In person
Job Summary
The Enrollment Specialist manages the intake, registration, and eligibility documentation for children qualifying for financial assistance and subsidies through the Massachusetts Department of Early Education and Care
Responsibilities
- Application Processing: Guide families through initial applications, annual renewals/reauthorizations, fee adjustments, and terminations for state-subsidized child care.
- Documentation & Compliance: Verify income, work/school status, and required state forms to ensure 100% quality control accuracy and compliance with EEC Financial Assistance Policies
- Waitlist & Slot Management: Maintain 100% program slot capacity, recruit from waitlists, and update centralized systems like the Child Care Financial Assistance (CCFA) database and the MyChildCareMA portal
- Family Support & Liaison: Assess family needs at intake, connect them with community resources, and maintain clear communication regarding billing, payments, and attendance cycles.
Requirements
- Enrollment & Intake Management: Manage the end-to-end registration lifecycle for our after-school programs, guiding families seamlessly from initial inquiry through their first day of care.
- EEC Subsidy & Voucher Compliance: Act as our resident expert on EEC financial assistance. Collect, verify, and track parent contracts, income verifications, service needs, and voucher approvals to guarantee flawless EEC compliance audits.
- CCFA Database Administration: Input and manage all student data within the state's Child Care Financial Assistance (CCFA) database. Track attendance cycles and resolve invoicing discrepancies to protect program revenue.
- Waitlist Optimization: Proactively manage the program waitlist. Coordinate rapid slot-filling when openings arise to maximize our licensed large group capacity numbers.
- Transportation & Dismissal Coordination: Partner with program directors to align enrollment data with school dismissal schedules and transportation/bus routes, ensuring accurate and safe student manifests.
- Family Support: Conduct annual reauthorizations for income eligible families, calculate parent fees, and provide empathetic support to families navigating shifting financial aid rules.
Join us in making a difference by supporting individuals on their journey toward stability, independence, and well-being. This role offers a rewarding opportunity to use your skills while fostering positive change in diverse communities.
Pay: $23.00 - $28.00 per hour
Expected hours: 20.0 per week
Work Location: In person
See All 18 Enrollment Specialist Jobs in Massachusetts
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Find Enrollment Specialist JobsEnrollment Specialist Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Enrollment Specialist Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
What Massachusetts Employers Look For
The qualifications that appear most often in enrollment specialist jobs across Massachusetts.
- Bachelor's degree in business, healthcare administration, education, or a related field
- Experience with health insurance or benefits enrollment processes and terminology
- Proficiency in enrollment management platforms or CRM systems such as Salesforce
- Strong knowledge of ACA marketplace regulations or FERPA compliance requirements
- Bilingual ability in Spanish or Portuguese preferred for Massachusetts community-facing roles
- Excellent written and verbal communication skills for counseling individuals through complex enrollment decisions
Enrollment Specialist Jobs in Massachusetts: Frequently Asked Questions
How do you become a enrollment specialist in Massachusetts?
Most enrollment specialist positions in Massachusetts require a bachelor's degree in a relevant field such as business, public health, social work, or education, depending on the sector. Healthcare enrollment roles often expect familiarity with Massachusetts Health Connector plans and MassHealth eligibility guidelines. Higher education roles may favor candidates with student services backgrounds. No state-issued license is required, but completing a Certified Application Counselor designation through an authorized Massachusetts Health Connector partner organization strengthens your candidacy significantly.
Which companies hire enrollment specialists in Massachusetts?
Employers hiring enrollment specialists in Massachusetts right now include Beth Israel Lahey Health, Pear VC, and Umass Lowell, based on current listings on Migrate Mate as of October 2026. Massachusetts's large academic medical centers, community health centers, and regional universities are among the most consistent sources of full-time enrollment specialist openings in the state.
Which Massachusetts cities have the most enrollment specialist jobs?
Wakefield, Lawrence, and Worcester are the Massachusetts cities with the most enrollment specialist openings. Boston dominates because of its concentration of teaching hospitals, health insurers, and universities, while Worcester and Springfield see steady hiring through community health networks and state-funded college access programs that serve high-need student populations in Central and Western Massachusetts.
Are there remote enrollment specialist jobs in Massachusetts?
Yes, and more than most fields, since enrollment specialists primarily work by phone, video, and portal rather than in person. About 86% of enrollment specialist openings tied to Massachusetts are remote or hybrid as of October 2026, reflecting how well the role translates to distributed work. Benefits counseling, ACA plan selection support, and virtual student advising are the functions most commonly offered in fully remote arrangements.
How can I get hired as a enrollment specialist in Massachusetts with little or no experience?
The most realistic entry path is through a customer service or administrative role at a Massachusetts health center, college financial aid office, or insurance carrier, where exposure to eligibility and enrollment workflows is built in. Community health centers affiliated with the Massachusetts League of Community Health Centers frequently hire entry-level enrollment assistants and Certified Application Counselors. Volunteering or interning with a Massachusetts Health Connector Navigator program provides hands-on experience that many hiring managers treat as equivalent to paid work history.
Where can I find and apply to enrollment specialist jobs in Massachusetts?
You can find and apply to enrollment specialist jobs in Massachusetts on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings to find roles that match your background and apply directly to the ones that fit your experience and preferred location or work arrangement.
See All 18 Enrollment Specialist Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Enrollment Specialist Jobs