Patient Services Manager Visa Sponsorship Jobs in Arizona
Arizona's expanding health systems, including Banner Health, Dignity Health, and Honor Health, create steady demand for patient services managers across Phoenix, Tucson, and Scottsdale. The state's growing population and large network of hospitals and outpatient facilities make it an active market for international professionals seeking visa sponsorship in healthcare administration.
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Get Access To All JobsPrimary City/State:
Tucson, Arizona
Department Name:
ER Registration-Hosp
Work Shift:
Day
Job Category:
Revenue Cycle
Why You’ll Love This Role:
At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative in Tucson, AZ, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.
Where You’ll Work:
Tucson is more than just a city—it’s a vibrant tapestry of culture, nature, and history. With over 350 days of sunshine a year, a thriving arts scene, world-renowned cuisine, and easy access to some of the most stunning desert landscapes in the Southwest, Tucson offers a unique blend of urban charm and outdoor adventure.
What You’ll Do:
- Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
- Collect patient financial liability and assist with financial counseling where needed.
- Ensure all documentation is accurate, secure, and compliant.
- Collaborate with clinical teams to optimize patient flow and satisfaction.
- Use multi-system technology to streamline patient offerings, intake and record-keeping.
You’re a Great Fit If You:
- Thrive in fast-paced environments (like ERs, clinics, or specialty care).
- Have stellar communication skills and a high emotional IQ.
- Are detail-oriented, tech-savvy, and a natural problem-solver.
- Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).
Total Rewards:
We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra security. Please visit our Benefits Guide for more information.
Hours and Schedule:
Must have medical registration experience!
Acute Patient Access Training (first 4 weeks): Monday - Friday standard business hours.
Enjoy a flat rate $1/hour weekend and 18%-night shift differential when applicable.
Schedule: Thursday, Friday, and Saturday 6:00am to 6:00pm; mandatory holiday and weekend rotation.
Apply Today!
Banner - University Medical Center South is a comprehensive academic medical center that includes an Emergency department, a state-designated trauma center and a Behavioral Health Pavilion. We are an Arizona Department of Health Services-accredited Cardiac Receiving Center and a Nurses Improving Care for Health system Elders-designated senior-friendly hospital. The hospital is staffed by physicians who are full-time faculty of the University of Arizona College of Medicine - Tucson and is managed by Banner Health under an operating agreement with Pima County. Our specialty services include inpatient and outpatient behavioral health, treatment and education for diabetes, innovative geriatrics care and comprehensive orthopedics.
Position Summary
This position is the first point of contact at healthcare facilities and assist patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service. This position provides mentoring, training and offers on-going guidance as needed for a Patient Access team. Additionally, Senior Representatives will function as the primary resource/SME for team member workflow questions and concerns.
CORE FUNCTIONS
-
Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).
-
Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.
-
Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.
-
Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.
-
Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.
-
Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.
-
Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.
-
Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.
-
Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Assists in overseeing the workflow for the given shift. Acts as SME for PAS staff including disseminate and communicating education materials and updates. Assists with escalations as needed. Models Banner behaviors and values for the team. Primary external customers include patients and their families, physician office staff and third-party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED is required.
Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over three or more years of work experience.
Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Associate’s degree in Business Management is preferred.
CHAA certification is preferred.
Previous patient access and/or cash collections experience is preferred. Work experience with the Company’s systems and processes is preferred.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Primary City/State:
Tucson, Arizona
Department Name:
ER Registration-Hosp
Work Shift:
Day
Job Category:
Revenue Cycle
Why You’ll Love This Role:
At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative in Tucson, AZ, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.
Where You’ll Work:
Tucson is more than just a city—it’s a vibrant tapestry of culture, nature, and history. With over 350 days of sunshine a year, a thriving arts scene, world-renowned cuisine, and easy access to some of the most stunning desert landscapes in the Southwest, Tucson offers a unique blend of urban charm and outdoor adventure.
What You’ll Do:
- Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
- Collect patient financial liability and assist with financial counseling where needed.
- Ensure all documentation is accurate, secure, and compliant.
- Collaborate with clinical teams to optimize patient flow and satisfaction.
- Use multi-system technology to streamline patient offerings, intake and record-keeping.
You’re a Great Fit If You:
- Thrive in fast-paced environments (like ERs, clinics, or specialty care).
- Have stellar communication skills and a high emotional IQ.
- Are detail-oriented, tech-savvy, and a natural problem-solver.
- Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).
Total Rewards:
We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra security. Please visit our Benefits Guide for more information.
Hours and Schedule:
Must have medical registration experience!
Acute Patient Access Training (first 4 weeks): Monday - Friday standard business hours.
Enjoy a flat rate $1/hour weekend and 18%-night shift differential when applicable.
Schedule: Thursday, Friday, and Saturday 6:00am to 6:00pm; mandatory holiday and weekend rotation.
Apply Today!
Banner - University Medical Center South is a comprehensive academic medical center that includes an Emergency department, a state-designated trauma center and a Behavioral Health Pavilion. We are an Arizona Department of Health Services-accredited Cardiac Receiving Center and a Nurses Improving Care for Health system Elders-designated senior-friendly hospital. The hospital is staffed by physicians who are full-time faculty of the University of Arizona College of Medicine - Tucson and is managed by Banner Health under an operating agreement with Pima County. Our specialty services include inpatient and outpatient behavioral health, treatment and education for diabetes, innovative geriatrics care and comprehensive orthopedics.
Position Summary
This position is the first point of contact at healthcare facilities and assist patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service. This position provides mentoring, training and offers on-going guidance as needed for a Patient Access team. Additionally, Senior Representatives will function as the primary resource/SME for team member workflow questions and concerns.
CORE FUNCTIONS
-
Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).
-
Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.
-
Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.
-
Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.
-
Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.
-
Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.
-
Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.
-
Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.
-
Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Assists in overseeing the workflow for the given shift. Acts as SME for PAS staff including disseminate and communicating education materials and updates. Assists with escalations as needed. Models Banner behaviors and values for the team. Primary external customers include patients and their families, physician office staff and third-party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED is required.
Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over three or more years of work experience.
Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Associate’s degree in Business Management is preferred.
CHAA certification is preferred.
Previous patient access and/or cash collections experience is preferred. Work experience with the Company’s systems and processes is preferred.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Patient Services Manager Job Roles in Arizona
See all 258+ Patient Services Manager Jobs in Arizona
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Search Patient Services Manager Jobs in ArizonaPatient Services Manager Jobs in Arizona: Frequently Asked Questions
Which companies sponsor visas for patient services managers in Arizona?
Banner Health, Dignity Health, Honor Health, and Valleywise Health are among the larger Arizona employers with established HR infrastructure and a history of filing H-1B visa petitions for healthcare operations roles. Academic medical centers like Banner University Medical Center in Phoenix and Tucson also sponsor international candidates, particularly for roles tied to graduate medical education and patient access departments.
Which visa types are most common for patient services manager roles in Arizona?
The H-1B is the most common visa category for patient services managers, provided the role requires a bachelor's degree or higher in a specific field such as healthcare administration, business administration, or a related discipline. EB-3 immigrant visas appear in longer-term sponsorship situations. TN visa status is available to qualifying Canadian and Mexican nationals in eligible management classifications, though case-by-case assessment applies.
Which cities in Arizona have the most patient services manager sponsorship jobs?
Phoenix accounts for the largest concentration of patient services manager openings in Arizona, driven by its dense cluster of hospital systems, specialty clinics, and outpatient surgery centers. Tucson is the second-largest market, anchored by Banner University Medical Center and the University of Arizona Health Network. Scottsdale and Mesa also generate consistent openings through private hospital groups and multispecialty practices.
How to find patient services manager visa sponsorship jobs in Arizona?
Migrate Mate is built specifically for international job seekers and filters patient services manager roles in Arizona by verified visa sponsorship history. Rather than manually researching which employers have sponsored before, you can search directly by role and state on Migrate Mate to see current openings from Arizona health systems and medical groups known to support H-1B and other work visa categories.
Are there any Arizona-specific considerations for patient services managers seeking sponsorship?
Arizona's healthcare sector is shaped by rapid population growth in the Phoenix metro and a large retiree population driving demand for patient access and care coordination roles. The state has no income tax on wages for certain workers under specific visa categories, which can factor into relocation decisions. Arizona State University and the University of Arizona supply a pipeline of domestic candidates, so international applicants benefit from targeting larger health systems with dedicated international recruiting programs.
What is the prevailing wage for sponsored patient services manager jobs in Arizona?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.