Patient Services Manager Visa Sponsorship Jobs in Rhode Island
Rhode Island's healthcare sector, anchored by major systems like Lifespan Health and Care New England, creates steady demand for patient services managers across Providence, Warwick, and Pawtucket. International candidates with healthcare administration backgrounds will find the most sponsorship activity concentrated in hospital networks and outpatient facilities serving the state's dense, urban-adjacent population.
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INTRODUCTION
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
We are seeking a Concur Expense & Insights Manager to lead the enterprise Concur Expense program by combining operational excellence, expense governance, and business insight generation. This role ensures an efficient, compliant, and user-friendly expense experience while leveraging expense data to identify trends, improve controls, support strategic decision-making, and drive continuous improvement.
This role is responsible for the end-to-end integrity of the travel and expense process, partnering with internal stakeholders and third-party support teams, and driving continuous improvements that strengthen compliance, enhance user experience, and improve operational efficiency.
The position partners closely with Procurement, Finance, HR, Compliance, IT, and business leaders to strengthen operations, enhance governance, and deliver actionable business insights—advancing the program from a primarily transactional model to a more structured, controlled, and scalable operation.
Key Responsibilities
1. Concur Expense Program Leadership
- Lead the day-to-day SAP Concur Expense program, including submission, audit, approval, reimbursement, and policy execution
- Serve as the primary point of contact for external support partners; oversee daily operations, including ticket management, escalations, and SLA performance
- Partner with stakeholders and third-party support teams to deliver an excellent colleague experience
- Develop SOPs, training materials, and user guidance
- Identify opportunities to simplify processes, address bottlenecks and recurring user challenges, and improve operational efficiency
2. Expense Governance & Business Insights
- Analyze expense data to identify trends, risks, compliance issues, and improvement opportunities
- Conduct research and translate findings into actionable recommendations
- Develop executive-ready reports, dashboards, and presentations
- Evaluate operational and financial impacts of policy or process changes
- Support sourcing initiatives with expense-related insights
- Enforce company Concur Expense policy through consistent, structured processes; review and resolve policy exceptions, noncompliant spend, and escalation cases
- Partner with leadership to address repeat exceptions or higher-risk behaviors, and recommend long-term solutions to recurring issues
3. Compliance & Continuous Improvement
- Strengthen governance through proactive monitoring and preventive controls
- Support the implementation of controls to reduce misuse and improve policy adherence
- Evaluate automation and AI opportunities, including AI-driven solutions for expense validation and anomaly detection, to improve efficiency and oversight
- Support modernization initiatives across the Concur Expense program, including enhanced reporting, monitoring, and new tools
- Partner with analytics teams to translate insights into actionable process and system improvements
4. Business Partnership
- Build partnerships across Procurement, Finance, HR, Compliance, IT, and business teams
- Act as a trusted, solution-oriented partner, providing clear and professional guidance to employees and business partners
- Improve the overall user experience by reducing friction in submission and resolution processes
- Translate business needs into process improvements and reporting solutions
- Support leadership with actionable insights and recommendations
Required Qualifications
- 5+ years of experience in Concur Expense, Finance, Procurement, or Business Operations
- Experience supporting SAP Concur or comparable expense platforms, with a proven understanding of travel expense policies, compliance frameworks, and internal controls
- Proven experience managing third-party vendors or offshore support teams
- Strong analytical, research, and problem-solving skills, including the ability to diagnose process or system issues and drive resolution
- Experience working with cross-functional stakeholders
- Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels
Preferred Qualifications
- SAP Concur administration experience, including configuring audit rules
- Experience with expense data analysis and governance
- Experience developing executive reporting
- Experience using AI or automation to improve business processes
- Exposure to process improvement or transformation initiatives, including support of large, complex enterprise environments
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Patient Services Manager Job Roles in Rhode Island
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Search Patient Services Manager Jobs in Rhode IslandPatient Services Manager Jobs in Rhode Island: Frequently Asked Questions
Which companies sponsor visas for patient services managers in Rhode Island?
The most active sponsors for patient services manager roles in Rhode Island tend to be large hospital systems and integrated health networks. Lifespan Health (which includes Rhode Island Hospital and The Miriam Hospital) and Care New England (parent of Women and Infants Hospital and Kent Hospital) have both filed H-1B visa labor condition applications for healthcare administration roles. Academic medical centers affiliated with Brown University are also worth monitoring for sponsorship activity.
Which visa types are most common for patient services manager roles in Rhode Island?
The H-1B is the most common visa pathway for patient services managers, provided the role is structured as a specialty occupation requiring at least a bachelor's degree in healthcare administration, business, or a related field. Some candidates with clinical backgrounds may qualify under TN visa status if they are Canadian or Mexican nationals and the role aligns with an eligible TN occupation category. EB-3 immigrant visa sponsorship is less common but does occur at larger health systems.
Which cities in Rhode Island have the most patient services manager sponsorship jobs?
Providence concentrates the highest volume of patient services manager sponsorship opportunities, given its density of hospitals, outpatient clinics, and healthcare administration offices. Warwick and Pawtucket also see consistent hiring activity, largely tied to Care New England facilities and community health centers. Because Rhode Island is geographically compact, candidates based anywhere in the state can realistically access roles across most major employers without relocating.
How to find patient services manager visa sponsorship jobs in Rhode Island?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and filters job listings by role and state, making it straightforward to browse patient services manager openings in Rhode Island. Beyond job listings, cross-referencing Department of Labor LCA disclosure data can confirm which Rhode Island health systems have actively sponsored H-1B petitions for healthcare administration titles, giving you a more targeted shortlist of employers to prioritize in your outreach.
Are there state-specific factors that affect patient services manager sponsorship in Rhode Island?
Rhode Island's compact size means its healthcare labor market is tightly concentrated, which can make prevailing wage determinations competitive since employers benchmark against a small metropolitan statistical area. Brown University's School of Public Health generates a local pipeline of domestic graduates, so international candidates benefit from highlighting specialized clinical operations experience or multilingual capabilities that address the state's diverse patient population, particularly Portuguese and Spanish-speaking communities in Providence and surrounding areas.
What is the prevailing wage for sponsored patient services manager jobs in Rhode Island?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.