Patient Services Manager Visa Sponsorship Jobs in Pennsylvania
Pennsylvania's healthcare sector, anchored by major health systems like UPMC, Jefferson Health, Penn Medicine, and Tower Health, generates steady demand for patient services managers across Philadelphia, Pittsburgh, and Allentown. International candidates with healthcare administration backgrounds will find meaningful visa sponsorship opportunities at both large academic medical centers and regional hospital networks throughout the state.
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Get Access To All JobsDo you enjoy providing customer service? Do you have healthcare experience? UPMC Corporate Services is hiring a full-time Emergency Department Patient Services Representative to support UPMC Muncy. Coverage at UPMC Williamsport would be required as well. This role would work varying days, including every other weekend and every other holiday, primarily 2nd shift (11:00am-7:00pm, 3:00pm-11:00pm and 5:00pm-1:00am) with 3rd shift as needed (11:00pm-7:00am).
An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, all while promoting an overall culture of service excellence.
If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today!
Responsibilities:
- Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system.
- Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy.
- Central Resource for all ADT registration and problem resolution during evenings, weekends and holidays.
- Confirm insurance eligibility, accountable for third party reimbursement and coordination of benefits to support a seamless billing process.
- Counsel patients regarding insurance coverage and expected financial liability.
- Collect and record patient payments including co-payments, co-insurance, and deductibles on the day of service.
- Provide a warm greeting for all patients.
- Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities.
- Incorporate acts of dignity and respect in daily interactions.
- Proper patient identification to start clinical record (utilizing biometrics if applicable).
- Facilitator of financial gatekeeping with clinical partners.
- Accountable for maintaining a close working relationship with clinical partners to assure continual open communication with pertinent information obtained such as any alias name changes, information blocks to prevent release of information, and behavioral health insurance payors to assure timely data integrity of accounts.
- Obtain or update necessary demographic and insurance related information.
- Work independently to perform a timely patient interview and registration for services at the bed side.
- Generate and complete all applicable forms and necessary communications.
- Obtain applicable signature for consent to treat and financial responsibility, along with signatures on any required forms, while following all HIPAA rules and regulations and maintaining patient confidentiality.
- Ability to remain calm and professional when faced with stressful situations, while simultaneously prioritizing all work activities.
- Anticipate and respond to inquiries from patients, visitors, hospital personnel, government agencies, etc. under all conditions and circumstances.
Basic Qualifications:
- Completion of High School graduate or equivalent.
- 2 years' experience in healthcare or 1 year in a medical/billing/fiscal setting or 6 months in a UPMC Patient Access position preferred.
- Medical terminology knowledge, third party health care coverage experience and strong understanding of managed care regulations are preferred.
- Experience with personal computer-based applications and other various office equipment and proficient typing skills.
- Excellent interpersonal, written and verbal communication skills are required.
- Initiative to work productively with minimal supervision.
- Able to work well under pressure.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Do you enjoy providing customer service? Do you have healthcare experience? UPMC Corporate Services is hiring a full-time Emergency Department Patient Services Representative to support UPMC Muncy. Coverage at UPMC Williamsport would be required as well. This role would work varying days, including every other weekend and every other holiday, primarily 2nd shift (11:00am-7:00pm, 3:00pm-11:00pm and 5:00pm-1:00am) with 3rd shift as needed (11:00pm-7:00am).
An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, all while promoting an overall culture of service excellence.
If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today!
Responsibilities:
- Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system.
- Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy.
- Central Resource for all ADT registration and problem resolution during evenings, weekends and holidays.
- Confirm insurance eligibility, accountable for third party reimbursement and coordination of benefits to support a seamless billing process.
- Counsel patients regarding insurance coverage and expected financial liability.
- Collect and record patient payments including co-payments, co-insurance, and deductibles on the day of service.
- Provide a warm greeting for all patients.
- Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities.
- Incorporate acts of dignity and respect in daily interactions.
- Proper patient identification to start clinical record (utilizing biometrics if applicable).
- Facilitator of financial gatekeeping with clinical partners.
- Accountable for maintaining a close working relationship with clinical partners to assure continual open communication with pertinent information obtained such as any alias name changes, information blocks to prevent release of information, and behavioral health insurance payors to assure timely data integrity of accounts.
- Obtain or update necessary demographic and insurance related information.
- Work independently to perform a timely patient interview and registration for services at the bed side.
- Generate and complete all applicable forms and necessary communications.
- Obtain applicable signature for consent to treat and financial responsibility, along with signatures on any required forms, while following all HIPAA rules and regulations and maintaining patient confidentiality.
- Ability to remain calm and professional when faced with stressful situations, while simultaneously prioritizing all work activities.
- Anticipate and respond to inquiries from patients, visitors, hospital personnel, government agencies, etc. under all conditions and circumstances.
Basic Qualifications:
- Completion of High School graduate or equivalent.
- 2 years' experience in healthcare or 1 year in a medical/billing/fiscal setting or 6 months in a UPMC Patient Access position preferred.
- Medical terminology knowledge, third party health care coverage experience and strong understanding of managed care regulations are preferred.
- Experience with personal computer-based applications and other various office equipment and proficient typing skills.
- Excellent interpersonal, written and verbal communication skills are required.
- Initiative to work productively with minimal supervision.
- Able to work well under pressure.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Patient Services Manager Job Roles in Pennsylvania
See all 428+ Patient Services Manager Jobs in Pennsylvania
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Search Patient Services Manager Jobs in PennsylvaniaPatient Services Manager Jobs in Pennsylvania: Frequently Asked Questions
Which companies sponsor visas for patient services managers in Pennsylvania?
UPMC, Penn Medicine, Jefferson Health, Temple Health, and Tower Health are among the larger Pennsylvania employers with established HR infrastructure capable of supporting H-1B visa and other work visa petitions. Academic medical centers affiliated with universities tend to have more experience with sponsorship than smaller community hospitals, though regional systems have also sponsored international candidates for administrative healthcare roles.
Which visa types are most common for patient services manager roles in Pennsylvania?
The H-1B is the most common visa category for patient services manager positions, provided the role requires at least a bachelor's degree in a specific field such as healthcare administration, health management, or a related discipline. Some candidates may also qualify under the TN visa category if they are Canadian or Mexican nationals with relevant professional credentials. O-1 visas are occasionally applicable for candidates with exceptional records in healthcare administration.
Which cities in Pennsylvania have the most patient services manager sponsorship jobs?
Philadelphia and Pittsburgh account for the largest concentration of patient services manager openings in Pennsylvania, driven by their dense networks of academic medical centers, specialty hospitals, and integrated health systems. Allentown, Hershey (home to Penn State Health Milton S. Hershey Medical Center), and Scranton also offer meaningful opportunities, particularly within regional hospital systems that serve large surrounding populations.
How to find patient services manager visa sponsorship jobs in Pennsylvania?
Migrate Mate is built specifically for international candidates seeking visa sponsorship jobs in the U.S. You can filter directly for patient services manager roles in Pennsylvania to see employers who have a history of sponsoring work visas. This is more targeted than general job searches because Migrate Mate surfaces roles and employers relevant to candidates who need sponsorship, saving significant research time in a competitive Pennsylvania healthcare hiring market.
Are there state-specific factors that affect visa sponsorship for patient services managers in Pennsylvania?
Pennsylvania's high density of teaching hospitals and health systems affiliated with universities like Penn, Drexel, and Temple creates a pipeline that these institutions are accustomed to navigating for international administrative staff. Employers must meet Department of Labor prevailing wage requirements when filing H-1B petitions, which are benchmarked to the Philadelphia and Pittsburgh metropolitan areas respectively. Candidates should confirm that their prospective employer has legal and HR teams experienced with employment-based visa petitions before accepting an offer.
What is the prevailing wage for sponsored patient services manager jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.