Patient Services Manager Visa Sponsorship Jobs in Ohio
Ohio's large hospital networks and integrated health systems, including Cleveland Clinic, OhioHealth, and the Ohio State University Wexner Medical Center, regularly hire patient services managers across Columbus, Cleveland, and Cincinnati. International candidates with healthcare administration backgrounds will find active sponsorship activity tied to these major academic medical centers and regional hospital groups.
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Get Access To All JobsINTRODUCTION
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
ROLE AND RESPONSIBILITIES
The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care.
Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from unique psychological needs or those associated with religious/cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.
Front Office Flow:
- Warmly greet patients with eye contact and a smile as they enter and leave the clinic. Answer any questions patient may have. Coordinate day of patient scheduling changes or adjustments. Assist patients in locating their destinations. Contact internal or external transportation services for patients if needed. Round lobby to ensure all patients are being taken assisted. Answer telephone and direct calls to appropriate areas. Adhere to all HIPAA policies and guidelines. Conduct end of day visit reconciliation.
Pre-Registration Process:
- Initiate online verification and/or make phone contact with external groups to verify patient's benefits to certify/recertify all procedural services for patient. Ensure proper authorization is obtained for all scheduled and non-scheduled high dollar outpatient procedures and follow up on any missing data or account problems. Perform pre-authorizations and pre-certifications when needed.
Registration Process:
- Collect data on all new patients and attempt to obtain demographic information on patient. Verifies complete and accurate patient information in registration. Provide knowledge of and assistance with MyChart enrollment for patients. Collect co-payments. Follow standard consenting workflow.
Insurance Coordination:
- Coordinate updating insurance changes or adding new insurance information into the appropriate registration fields for visits or diagnostic procedures. Complete Medicare Secondary Payer questionnaires for all appropriate patients. Ensure completeness for insurance billing and compliance. Collect insurance information as indicated in the Pre-Registration Minimum Data Set.
Clinical Coordination:
- Assist with referral and work questions. Assist with pre-visit planning and preparation. Help with scheduling and medical record management. Place reminder calls to patients as needed.
MINIMUM QUALIFICATIONS
Minimum Required: High School Diploma or GED.
Preferred: Associate's Degree.
Minimum Required: 0 - 6 Months equivalent experience.
Preferred: 1 - 2 Years equivalent experience.
INTRODUCTION
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
ROLE AND RESPONSIBILITIES
The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care.
Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from unique psychological needs or those associated with religious/cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.
Front Office Flow:
- Warmly greet patients with eye contact and a smile as they enter and leave the clinic. Answer any questions patient may have. Coordinate day of patient scheduling changes or adjustments. Assist patients in locating their destinations. Contact internal or external transportation services for patients if needed. Round lobby to ensure all patients are being taken assisted. Answer telephone and direct calls to appropriate areas. Adhere to all HIPAA policies and guidelines. Conduct end of day visit reconciliation.
Pre-Registration Process:
- Initiate online verification and/or make phone contact with external groups to verify patient's benefits to certify/recertify all procedural services for patient. Ensure proper authorization is obtained for all scheduled and non-scheduled high dollar outpatient procedures and follow up on any missing data or account problems. Perform pre-authorizations and pre-certifications when needed.
Registration Process:
- Collect data on all new patients and attempt to obtain demographic information on patient. Verifies complete and accurate patient information in registration. Provide knowledge of and assistance with MyChart enrollment for patients. Collect co-payments. Follow standard consenting workflow.
Insurance Coordination:
- Coordinate updating insurance changes or adding new insurance information into the appropriate registration fields for visits or diagnostic procedures. Complete Medicare Secondary Payer questionnaires for all appropriate patients. Ensure completeness for insurance billing and compliance. Collect insurance information as indicated in the Pre-Registration Minimum Data Set.
Clinical Coordination:
- Assist with referral and work questions. Assist with pre-visit planning and preparation. Help with scheduling and medical record management. Place reminder calls to patients as needed.
MINIMUM QUALIFICATIONS
Minimum Required: High School Diploma or GED.
Preferred: Associate's Degree.
Minimum Required: 0 - 6 Months equivalent experience.
Preferred: 1 - 2 Years equivalent experience.
Patient Services Manager Job Roles in Ohio
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Search Patient Services Manager Jobs in OhioPatient Services Manager Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for patient services managers in Ohio?
Ohio's largest healthcare employers have established visa sponsorship track records for patient services managers. Cleveland Clinic, OhioHealth, University Hospitals, the Ohio State University Wexner Medical Center, and Cincinnati Children's Hospital Medical Center are among the most active. These academic medical centers and large integrated health systems have dedicated HR infrastructure and immigration support, making them more likely to pursue sponsorship for qualified international candidates than smaller community hospitals.
Which visa types are most common for patient services manager roles in Ohio?
The H-1B visa is the most common visa category for patient services managers in Ohio, as the role typically requires a bachelor's degree in healthcare administration, business, or a related field, meeting the specialty occupation standard. Some candidates transition through F-1 OPT or STEM OPT if they completed a qualifying U.S. degree. Candidates from Canada or Mexico may qualify for TN visa status under the Management Consultant category in certain circumstances, though role classification always depends on specific job duties.
Which cities in Ohio have the most patient services manager sponsorship jobs?
Columbus, Cleveland, and Cincinnati concentrate the majority of patient services manager sponsorship opportunities in Ohio. Columbus is home to OhioHealth and the Ohio State University Wexner Medical Center, both major healthcare employers. Cleveland's health sector is anchored by Cleveland Clinic and University Hospitals. Cincinnati hosts Cincinnati Children's and TriHealth. Smaller markets like Dayton and Toledo have regional hospital systems but generate fewer sponsored positions for this role.
How to find patient services manager visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it practical for international candidates searching for patient services manager roles in Ohio. Rather than sorting through general postings, you can browse verified sponsoring employers across Columbus, Cleveland, and Cincinnati in one place. Migrate Mate is built for international job seekers navigating the U.S. sponsorship process, so the results are relevant to your situation from the start.
Are there state-specific considerations for patient services managers seeking sponsorship in Ohio?
Ohio's concentration of academic medical centers creates a hiring environment where patient services managers often need healthcare administration credentials and experience with large-scale patient operations or revenue cycle management. Ohio hospital systems filing H-1B petitions must meet DOL prevailing wage requirements for the Columbus, Cleveland, or Cincinnati metropolitan areas, which vary by location. Candidates with graduate degrees in health services administration or MBA specializations in healthcare tend to strengthen sponsorship cases at Ohio's major health systems.
What is the prevailing wage for sponsored patient services manager jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.