Service Operations Manager Visa Sponsorship Jobs in Arizona
Arizona's service operations manager roles are concentrated in Phoenix and Scottsdale, where companies like Banner Health, Intel, and American Express run large service delivery operations. The state's growing tech and healthcare sectors generate steady demand for experienced operations professionals, and several established employers here have documented H-1B visa and L-1 visa sponsorship histories.
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About us
With more than 50 years of experience, Transportation Research Center Inc. (TRC Inc.) is an independent mobility testing, research, and engineering firm serving industry leaders worldwide. Operating across Ohio, California, Arizona, and Minnesota, TRC offers comprehensive testing, validation, and research services spanning vehicle dynamics, durability, crash safety, advanced driver assistance, automated vehicle technologies and more. Through world-class proving grounds, specialized laboratories, and advanced research facilities, TRC provides the expertise and resources to advance the mobility landscape.
Essential Functions
- Closed course test daily prioritization and communication of test teams, vehicles, test tracks, and testing equipment.
- Unblock test teams and support debugging or re-prioritization of missions while aligning with TechOps on vehicle maintenance priorities and timelines.
- Monitor and report fleet health ensuring all on-road vehicles are in the correct configuration for test requirements and objectives.
- Conduct a variety of organizational studies, investigations and operational studies; Recommend new procedures to enhance efficiency of day-to-day operations as appropriate.
- Using SOUL, Schedule test vehicle’s, and vehicle operators based on daily mission priorities.
- Coordinate with on-site Supervisor’s for test campaign staffing plans and support prioritization discussions.
- Be able to quickly pivot resources from blocked tests to un-blocked tests in the queue.
- Review any un-triaged bampfs and approve them and then assign them to be executed.
- Download onboard software to USB drive if Wifi is unavailable or if multiple releases are required for one test.
- Resolving and escalating alerts per the SOP.
- Filing Work Orders in CARMAN to maintain CC fleet health.
- Track test status of closed course missions using JIRA, Waymo SOUL, and Google Docs.
- Mapping verification.
- Use ROADMAP to confirm the road graph for specific closed course tests.
- Troubleshoot specific road graph constraints.
- Assist in Safety audits, inspections, safety reporting, incident management, and fatigue management.
- Manage emergency response, weather monitoring, change management, and record keeping.
- Asset management (BFLs, laptops, keys, etc.), fuel/charging management, cleaning procedures (trailers, sensors, and vehicles), and onsite storage/parking management.
TRC Inc. is an equal employment opportunity employer and is willing to make a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Qualifications
- Associate degree or equivalent technical experience is required.
- Vehicle testing and system validation experience is required.
- Valid state DMV issued or valid foreign country issued driver’s license.
- In-depth knowledge of computers including work processing and data analysis software.
- Excellent written and verbal communication skills.
- Strong problem-solving, attention to detail, organizational, and systematic thinking skills.
- Experience managing multiple concurrent projects/activities and meeting tight deadlines with significant workload in a changing environment.
- Ability to complete and pass all internal, position specific job and safety trainings required.
Working conditions
- Standard office, climate controlled environment.
- Some travel is required.
- May be exposed to temperatures below 0 degree and above 95 degrees.
- May be exposed to inclement weather.
- May be exposed to hazardous chemicals, such as gas, oil, and paint.
Physical Requirements
- Must be able to remain in a stationary position for an extended period of time.
- Ability to operate a computer and other office equipment.
- Ability to communicate with customers and co-workers.
- Capable of positioning oneself into bending, stretching, climbing, or awkward positions.
Position Description:
About us
With more than 50 years of experience, Transportation Research Center Inc. (TRC Inc.) is an independent mobility testing, research, and engineering firm serving industry leaders worldwide. Operating across Ohio, California, Arizona, and Minnesota, TRC offers comprehensive testing, validation, and research services spanning vehicle dynamics, durability, crash safety, advanced driver assistance, automated vehicle technologies and more. Through world-class proving grounds, specialized laboratories, and advanced research facilities, TRC provides the expertise and resources to advance the mobility landscape.
Essential Functions
- Closed course test daily prioritization and communication of test teams, vehicles, test tracks, and testing equipment.
- Unblock test teams and support debugging or re-prioritization of missions while aligning with TechOps on vehicle maintenance priorities and timelines.
- Monitor and report fleet health ensuring all on-road vehicles are in the correct configuration for test requirements and objectives.
- Conduct a variety of organizational studies, investigations and operational studies; Recommend new procedures to enhance efficiency of day-to-day operations as appropriate.
- Using SOUL, Schedule test vehicle’s, and vehicle operators based on daily mission priorities.
- Coordinate with on-site Supervisor’s for test campaign staffing plans and support prioritization discussions.
- Be able to quickly pivot resources from blocked tests to un-blocked tests in the queue.
- Review any un-triaged bampfs and approve them and then assign them to be executed.
- Download onboard software to USB drive if Wifi is unavailable or if multiple releases are required for one test.
- Resolving and escalating alerts per the SOP.
- Filing Work Orders in CARMAN to maintain CC fleet health.
- Track test status of closed course missions using JIRA, Waymo SOUL, and Google Docs.
- Mapping verification.
- Use ROADMAP to confirm the road graph for specific closed course tests.
- Troubleshoot specific road graph constraints.
- Assist in Safety audits, inspections, safety reporting, incident management, and fatigue management.
- Manage emergency response, weather monitoring, change management, and record keeping.
- Asset management (BFLs, laptops, keys, etc.), fuel/charging management, cleaning procedures (trailers, sensors, and vehicles), and onsite storage/parking management.
TRC Inc. is an equal employment opportunity employer and is willing to make a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Qualifications
- Associate degree or equivalent technical experience is required.
- Vehicle testing and system validation experience is required.
- Valid state DMV issued or valid foreign country issued driver’s license.
- In-depth knowledge of computers including work processing and data analysis software.
- Excellent written and verbal communication skills.
- Strong problem-solving, attention to detail, organizational, and systematic thinking skills.
- Experience managing multiple concurrent projects/activities and meeting tight deadlines with significant workload in a changing environment.
- Ability to complete and pass all internal, position specific job and safety trainings required.
Working conditions
- Standard office, climate controlled environment.
- Some travel is required.
- May be exposed to temperatures below 0 degree and above 95 degrees.
- May be exposed to inclement weather.
- May be exposed to hazardous chemicals, such as gas, oil, and paint.
Physical Requirements
- Must be able to remain in a stationary position for an extended period of time.
- Ability to operate a computer and other office equipment.
- Ability to communicate with customers and co-workers.
- Capable of positioning oneself into bending, stretching, climbing, or awkward positions.
Service Operations Manager Job Roles in Arizona
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Search Service Operations Manager Jobs in ArizonaService Operations Manager Jobs in Arizona: Frequently Asked Questions
Which companies sponsor visas for service operations managers in Arizona?
Banner Health, Intel, American Express, Honeywell, and Microchip Technology are among the Arizona employers with documented sponsorship histories for operations management roles. Large business process outsourcing firms and financial services companies in the Phoenix metro also regularly file H-1B petitions for service operations positions. Sponsorship availability varies by business cycle, headcount needs, and internal policy.
Which visa types are most common for service operations manager roles in Arizona?
The H-1B is the most common visa for service operations managers in Arizona, provided the role requires a bachelor's degree in a specific field such as business, engineering, or operations management. Candidates transferring within a multinational company may qualify for an L-1A as an intracompany transferee in a managerial capacity. O-1 visas are occasionally used for candidates with exceptional operational track records.
Which cities in Arizona have the most service operations manager sponsorship jobs?
Phoenix and Scottsdale account for the majority of service operations manager sponsorship opportunities in Arizona, driven by the concentration of financial services, healthcare systems, and semiconductor manufacturers in the metro area. Tempe and Chandler also have notable hiring activity, particularly from technology and defense contractors. Tucson has a smaller but active market tied to the University of Arizona and regional healthcare networks.
How to find service operations manager visa sponsorship jobs in Arizona?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse service operations manager roles in Arizona without sorting through positions that don't offer sponsorship. You can narrow results by location, company, and visa type to focus on Arizona employers actively hiring for these roles. Checking listings regularly helps, as sponsorship-eligible operations positions in Phoenix and Scottsdale move quickly.
Are there any Arizona-specific considerations for service operations managers seeking visa sponsorship?
Arizona employers filing H-1B petitions for service operations managers must meet Department of Labor prevailing wage requirements for the Phoenix or Tucson metropolitan statistical areas, which are set according to experience level and job duties. Arizona's strong semiconductor and healthcare sectors mean the specialty occupation standard is generally well-established for these roles. Intel's long presence in Chandler has also created a regional precedent for sponsoring operations management functions within the tech industry.
What is the prevailing wage for sponsored service operations manager jobs in Arizona?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.