Service Operations Manager Visa Sponsorship Jobs in North Carolina
Service operations manager roles in North Carolina are concentrated in Charlotte's banking and logistics sector, the Research Triangle's tech and life sciences companies, and the Triad's manufacturing hubs. Major employers including Bank of America, Lowe's, Honeywell, and Duke University Health System have sponsored operations management roles for international candidates seeking U.S. work visas.
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Get Access To All JobsLOCATION
North Carolina
City
Greensboro
Role Type
Permanent
WHO WE ARE
ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
JOB SUMMARY
Provide comprehensive legal support with a primary focus on corporate governance, legal operations, and litigation management. This role partners closely with attorneys, internal stakeholders, and outside counsel to ensure effective governance practices, efficient legal processes, and strong litigation support.
WHAT YOU WILL DO
(This list is not exhaustive and may be supplemented as necessary by the Company)
Corporate Secretary & Governance Support
- Support corporate governance activities, including board and committee meeting coordination, preparation of agendas, minutes, resolutions, and materials
- Maintain corporate records, minute books, and entity management databases in compliance with legal and regulatory requirements
- Assist with entity formation, qualifications, annual filings, and corporate record maintenance
- Ensure compliance with corporate governance policies and records retention requirements
Litigation Management
- Coordinate and support litigation matters, including tracking case status, deadlines, and key deliverables
- Partner with outside counsel on discovery, document collection, and production processes
- Maintain litigation files, reports, and summaries for internal stakeholders
- Prepare monthly litigation reports on case status and billing
Legal Operations
- Manage legal billing operations, including invoice review, compliance with billing guidelines, adherence to agreed budgets, and vendor communications
- Open, track, and maintain legal matters across the department
- Maintain and optimize legal systems, databases, and workflows (e.g., matter management, document management)
- Track and report on legal spend, accruals, metrics, and performance insights
- Drive process improvements to increase efficiency, consistency, and transparency across legal activities
- Partner with attorneys and corporate compliance team to implement compliance initiatives, monitor program activities, and ensure timely completion of required actions.
General Legal Support
- Manage administrative duties for legal department, including scheduling and calendar management to track key corporate and litigation deadlines
- Support preparation of executive presentations and reporting materials
- Coordinate internal and external communications related to legal matters
- Draft, review, and coordinate contracts and agreements (e.g., vendor agreements, NDAs, SOWs) for attorney review
- Perform other job-related duties as assigned
REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience:
Associate’s degree in Paralegal Studies with 3+ years related corporate governance, legal operations, and/or litigation or High School Diploma / GED with 7 years paralegal/legal assistant/legal operations experience
Must be 21 years of age or older
Knowledge of:
Advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams & SharePoint
Experience using any legal billing software a plus
Skilled in:
- Verbal and written communication
- Organization
- Attention to detail
- Problem/situation analysis
- Effective time and task management
- Multitasking capabilities
- Positive collaboration
- Flexibility and adaptability
Ability to:
- Plan, organize, prioritize, and manage projects or programs
- Influence others to accept practices and approaches
- Maintain effective working relationships
- Demonstrate critical thinking
- Work with diverse populations and varying education levels
- Receive and communicate information orally and in writing
- Prioritize assignments, workload, and manage time accordingly
Work Environment and Physical Demand
Requires light physical effort. Occasionally lifts or moves light objects (under 10 lbs.).
Walks, sits, or stands for prolonged periods.
Requires prolonged machine operation including computer and keyboard equipment as well as use of manual dexterity and fine motor skills.
This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
What We Offer
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
- Hybrid workplace – remote / in office
- Summer hours
- Casual dress policy Monday through Friday
Annual Base Salary Range: $57936.00 - $72420.00
Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.
This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
Everyone Belongs
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.
LOCATION
North Carolina
City
Greensboro
Role Type
Permanent
WHO WE ARE
ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
JOB SUMMARY
Provide comprehensive legal support with a primary focus on corporate governance, legal operations, and litigation management. This role partners closely with attorneys, internal stakeholders, and outside counsel to ensure effective governance practices, efficient legal processes, and strong litigation support.
WHAT YOU WILL DO
(This list is not exhaustive and may be supplemented as necessary by the Company)
Corporate Secretary & Governance Support
- Support corporate governance activities, including board and committee meeting coordination, preparation of agendas, minutes, resolutions, and materials
- Maintain corporate records, minute books, and entity management databases in compliance with legal and regulatory requirements
- Assist with entity formation, qualifications, annual filings, and corporate record maintenance
- Ensure compliance with corporate governance policies and records retention requirements
Litigation Management
- Coordinate and support litigation matters, including tracking case status, deadlines, and key deliverables
- Partner with outside counsel on discovery, document collection, and production processes
- Maintain litigation files, reports, and summaries for internal stakeholders
- Prepare monthly litigation reports on case status and billing
Legal Operations
- Manage legal billing operations, including invoice review, compliance with billing guidelines, adherence to agreed budgets, and vendor communications
- Open, track, and maintain legal matters across the department
- Maintain and optimize legal systems, databases, and workflows (e.g., matter management, document management)
- Track and report on legal spend, accruals, metrics, and performance insights
- Drive process improvements to increase efficiency, consistency, and transparency across legal activities
- Partner with attorneys and corporate compliance team to implement compliance initiatives, monitor program activities, and ensure timely completion of required actions.
General Legal Support
- Manage administrative duties for legal department, including scheduling and calendar management to track key corporate and litigation deadlines
- Support preparation of executive presentations and reporting materials
- Coordinate internal and external communications related to legal matters
- Draft, review, and coordinate contracts and agreements (e.g., vendor agreements, NDAs, SOWs) for attorney review
- Perform other job-related duties as assigned
REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience:
Associate’s degree in Paralegal Studies with 3+ years related corporate governance, legal operations, and/or litigation or High School Diploma / GED with 7 years paralegal/legal assistant/legal operations experience
Must be 21 years of age or older
Knowledge of:
Advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams & SharePoint
Experience using any legal billing software a plus
Skilled in:
- Verbal and written communication
- Organization
- Attention to detail
- Problem/situation analysis
- Effective time and task management
- Multitasking capabilities
- Positive collaboration
- Flexibility and adaptability
Ability to:
- Plan, organize, prioritize, and manage projects or programs
- Influence others to accept practices and approaches
- Maintain effective working relationships
- Demonstrate critical thinking
- Work with diverse populations and varying education levels
- Receive and communicate information orally and in writing
- Prioritize assignments, workload, and manage time accordingly
Work Environment and Physical Demand
Requires light physical effort. Occasionally lifts or moves light objects (under 10 lbs.).
Walks, sits, or stands for prolonged periods.
Requires prolonged machine operation including computer and keyboard equipment as well as use of manual dexterity and fine motor skills.
This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
What We Offer
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
- Hybrid workplace – remote / in office
- Summer hours
- Casual dress policy Monday through Friday
Annual Base Salary Range: $57936.00 - $72420.00
Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.
This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
Everyone Belongs
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.
Service Operations Manager Job Roles in North Carolina
See all 211+ Service Operations Manager Jobs in North Carolina
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Search Service Operations Manager Jobs in North CarolinaService Operations Manager Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for service operations managers in North Carolina?
North Carolina employers with a track record of sponsoring operations management roles include Bank of America and Wells Fargo in Charlotte, IBM and Cisco in the Research Triangle, Honeywell in Charlotte, and Lenovo in Morrisville. Life sciences companies such as Biogen and Syneos Health, both headquartered in the Triangle, have also filed Labor Condition Applications for operations management positions.
Which visa types are most common for service operations manager roles in North Carolina?
The H-1B visa is the most common visa for service operations managers in North Carolina, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related field such as business, industrial engineering, or operations management. The L-1A is relevant for candidates transferring into a managerial role from a multinational employer's foreign office. Some candidates with Canadian or Mexican citizenship may qualify under the TN visa as management consultants.
Which cities in North Carolina have the most service operations manager sponsorship jobs?
Charlotte generates the highest volume of service operations manager sponsorship activity, driven by its concentration of financial services, logistics, and energy companies. The Research Triangle, covering Raleigh, Durham, and Chapel Hill, is a strong second due to its tech, pharmaceutical, and university-affiliated employers. Greensboro and Winston-Salem in the Triad also have notable opportunities through manufacturing, healthcare, and transportation companies.
How to find service operations manager visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search for service operations manager roles in North Carolina without sifting through positions that don't offer sponsorship. The platform surfaces openings from employers who have a demonstrated history of filing for work visas in operations roles, which is particularly useful in a state where sponsorship activity is spread across Charlotte, the Research Triangle, and the Triad.
Are there any state-specific considerations for service operations managers seeking sponsorship in North Carolina?
North Carolina does not have a state-level visa program, so federal H-1B and L-1 visa rules apply uniformly. One practical consideration is that the Research Triangle's dense concentration of universities, including NC State, UNC-Chapel Hill, and Duke, creates a pipeline of candidates that large employers are familiar with sponsoring. Operations roles tied to North Carolina's growing life sciences and fintech sectors tend to have clearer specialty occupation justifications, which can strengthen an H-1B petition.
What is the prevailing wage for sponsored service operations manager jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.