Service Operations Manager Visa Sponsorship Jobs in North Carolina
Service operations manager roles in North Carolina are concentrated in Charlotte's banking and logistics sector, the Research Triangle's tech and life sciences companies, and the Triad's manufacturing hubs. Major employers including Bank of America, Lowe's, Honeywell, and Duke University Health System have sponsored operations management roles for international candidates seeking U.S. work visas.
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Get Access To All JobsROLE OVERVIEW:
Grow your career and develop a team that shares your desire to make a difference.
We're growing our business! Sodexo is seeking an Environmental Services Operations Manager located in Clayton, NC. This position will oversee a team of 30 employees, supporting Day Shift primarily, however as business needs dictate, this role will also support second and third shift as needed. On a limited basis, some weekends and holidays where support is required as well. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
WHAT YOU'LL DO:
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support an inclusive workforce and provide strong leadership.
WHAT WE OFFER:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
WHAT YOU BRING:
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers of a healthcare housekeeping system;
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- have experience effectively managing projects within agreed upon timelines;
- are results and safety driven;
- have knowledge of housekeeping systems and procedures;
- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- have 3-5 years previous custodial / housekeeping or similar management experience, in a hospital, healthcare experience preferred but not required;
- can multi-task and set priorities;
- are proficient with computers and other technology.
WHO WE ARE:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
MINIMUM QUALIFICATIONS:
- Minimum Education Requirement - Associate's Degree or equivalent experience
- Minimum Management Experience - 2 years
- Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
ROLE OVERVIEW:
Grow your career and develop a team that shares your desire to make a difference.
We're growing our business! Sodexo is seeking an Environmental Services Operations Manager located in Clayton, NC. This position will oversee a team of 30 employees, supporting Day Shift primarily, however as business needs dictate, this role will also support second and third shift as needed. On a limited basis, some weekends and holidays where support is required as well. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
WHAT YOU'LL DO:
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support an inclusive workforce and provide strong leadership.
WHAT WE OFFER:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
WHAT YOU BRING:
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers of a healthcare housekeeping system;
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- have experience effectively managing projects within agreed upon timelines;
- are results and safety driven;
- have knowledge of housekeeping systems and procedures;
- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- have 3-5 years previous custodial / housekeeping or similar management experience, in a hospital, healthcare experience preferred but not required;
- can multi-task and set priorities;
- are proficient with computers and other technology.
WHO WE ARE:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
MINIMUM QUALIFICATIONS:
- Minimum Education Requirement - Associate's Degree or equivalent experience
- Minimum Management Experience - 2 years
- Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Service Operations Manager Job Roles in North Carolina
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Search Service Operations Manager Jobs in North CarolinaService Operations Manager Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for service operations managers in North Carolina?
North Carolina employers with a track record of sponsoring operations management roles include Bank of America and Wells Fargo in Charlotte, IBM and Cisco in the Research Triangle, Honeywell in Charlotte, and Lenovo in Morrisville. Life sciences companies such as Biogen and Syneos Health, both headquartered in the Triangle, have also filed Labor Condition Applications for operations management positions.
Which visa types are most common for service operations manager roles in North Carolina?
The H-1B visa is the most common visa for service operations managers in North Carolina, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related field such as business, industrial engineering, or operations management. The L-1A is relevant for candidates transferring into a managerial role from a multinational employer's foreign office. Some candidates with Canadian or Mexican citizenship may qualify under the TN visa as management consultants.
Which cities in North Carolina have the most service operations manager sponsorship jobs?
Charlotte generates the highest volume of service operations manager sponsorship activity, driven by its concentration of financial services, logistics, and energy companies. The Research Triangle, covering Raleigh, Durham, and Chapel Hill, is a strong second due to its tech, pharmaceutical, and university-affiliated employers. Greensboro and Winston-Salem in the Triad also have notable opportunities through manufacturing, healthcare, and transportation companies.
How to find service operations manager visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search for service operations manager roles in North Carolina without sifting through positions that don't offer sponsorship. The platform surfaces openings from employers who have a demonstrated history of filing for work visas in operations roles, which is particularly useful in a state where sponsorship activity is spread across Charlotte, the Research Triangle, and the Triad.
Are there any state-specific considerations for service operations managers seeking sponsorship in North Carolina?
North Carolina does not have a state-level visa program, so federal H-1B and L-1 visa rules apply uniformly. One practical consideration is that the Research Triangle's dense concentration of universities, including NC State, UNC-Chapel Hill, and Duke, creates a pipeline of candidates that large employers are familiar with sponsoring. Operations roles tied to North Carolina's growing life sciences and fintech sectors tend to have clearer specialty occupation justifications, which can strengthen an H-1B petition.
What is the prevailing wage for sponsored service operations manager jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.