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Position Title: Senior Salesforce System Administrator

Location: Scottsdale, AZ 85257

Duration: Contract-to-hire arrangement is 6 months

Work Schedule: Monday-Friday

Position Summary:

Client is seeking a highly capable Senior Salesforce System Administrator to support and advance a large, complex Salesforce ecosystem serving recruitment and enrollment stakeholders across the university. This role is a senior individual contributor reporting directly to Salesforce leadership. The position is hands-on and execution-focused, with primary responsibility for declarative configuration, backlog and ticket execution, and day-to-day system enhancement. The Senior Salesforce System Administrator partners closely with stakeholders, provides informed advisory guidance, and independently drives assigned work forward by setting a strong standard for quality, reliability, and follow-through. This is a stable, hybrid university role with consistent demand, meaningful responsibility, and clear expectations for output and ownership.

Responsibilities for this position include, but are not limited to:

Essential Duties:

• Salesforce System Administration and Configuration:
• Serve as a senior administrator responsible for configuring, maintaining, and enhancing Salesforce functionality in support of recruitment and enrollment operations.
• Maintain and improve automation, data stewardship processes, and overall system reliability in an environment with ongoing demand and a sizable backlog.

• Adhere to university policies, security standards, and Salesforce best practices.

• Solution Design and Delivery:

• Design and implement scalable, maintainable declarative solutions aligned with business needs, platform best practices, and long-term sustainability.
• Translate complex business requirements into practical Salesforce solutions, asking thoughtful questions and providing clear recommendations on feasibility, tradeoffs, and approach.

• Own assigned projects and enhancements from intake through delivery, exercising sound judgment and coordinating with other Salesforce team members and stakeholders as appropriate.

• Stakeholder Engagement & Cross-functional Collaboration:

• Act as a trusted partner to front-line recruitment teams, enrollment leadership, data, and marketing stakeholders.

• Contribute to the ongoing expansion of recruitment use cases into an established Salesforce environment.

• Data Management & Quality:

• Support data quality efforts including deduplication, data hygiene, and selective use of ETL tools such as Data Loader, Workbench, and DemandTools.

• Documentation & Release Management:

• Maintain system and process documentation in alignment with university standards and team practices.

• Participate in release activities and deployments, including occasional after-hours work as required.

• General Responsibilities:

• Assume other duties or projects as assigned or directed.

To be considered for this position, you should have: [Skills, Education, or Experience]

Required Qualifications:

- Bachelor's degree in a related field.
- Minimum of four (4) years of experience administering Salesforce in a production environment.
- Demonstrated experience supporting Salesforce Sales Cloud; experience with Service Cloud is strongly preferred.
- Proven expertise in declarative Salesforce development, including configuration, automation, reporting, dashboards, and user management.
- Experience designing and maintaining data models with attention to relationships, reporting needs, and data integrity.
- Demonstrated ability to elicit requirements, analyze business processes, and deliver effective Salesforce solutions.
- Ability to manage multiple priorities in a high-demand environment while maintaining attention to detail and quality.
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders and provide informed guidance.

Required Salesforce certifications:

- Salesforce Platform Administrator I
- Salesforce Platform Administrator II
- Salesforce Platform App Builder

Preferred Qualifications:

- Experience supporting Salesforce in a higher education, enrollment, admissions, or recruitment context.
- Experience working in Salesforce environments serving approximately 500 users or more.
- Experience partnering with data, analytics, or marketing teams within Salesforce ecosystems.
- Basic knowledge of SOQL, Apex, or Lightning components.
- Experience contributing to large-scale Salesforce initiatives or phased system expansions.