Customer Support Representative Visa Sponsorship Jobs in Florida
Florida's customer support representative roles draw visa sponsorship from major employers across tourism, healthcare, and tech sectors. Cities like Miami, Orlando, and Tampa concentrate the most opportunities, with companies in hospitality, telecom, and financial services regularly filing for work visas to fill bilingual and specialized support positions.
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Get Access To All JobsINTRODUCTION
ADP is hiring Entry-Level Customer Support Representative. This position is hybrid, working at the office 3 days a week and working at home 2 days a week.
Entry-Level Customer Support Representative
Are you a recent graduate looking to launch your career? Do you want to join a company offering real growth opportunities and hands-on, paid training? If you’re a natural communicator who enjoys helping people solve problems, this could be the perfect first step in your career.
About the Role
As a Customer Support Representative, you’ll be the first point of contact for our customers — handling inbound and outbound calls, answering questions, resolving issues, and making sure every interaction leaves a great impression. No two days are the same, and our training program will set you up for success from day one.
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients who have between 1-49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
TO SUCCEED IN THIS ROLE: Required Qualifications
What You’ll Do
- Answer inbound calls and make outbound calls to assist customers with questions and issues
- Resolve customer concerns clearly, professionally, and efficiently
- Follow up on cases to ensure timely resolution
- Learn our products/systems and stay current on policies and procedures
- Meet daily performance goals in a structured, metrics-driven environment
What We’re Looking For
- Recent graduates and entry-level candidates welcome — no prior call center experience required
- Strong verbal and written communication skills
- Comfortable working in a fast-paced, structured environment
- Reliable, professional, and eager to learn
- High school diploma or equivalent required; college degree a plus but not required
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
LI-Hybrid
A little about ADP:
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP:
ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
INTRODUCTION
ADP is hiring Entry-Level Customer Support Representative. This position is hybrid, working at the office 3 days a week and working at home 2 days a week.
Entry-Level Customer Support Representative
Are you a recent graduate looking to launch your career? Do you want to join a company offering real growth opportunities and hands-on, paid training? If you’re a natural communicator who enjoys helping people solve problems, this could be the perfect first step in your career.
About the Role
As a Customer Support Representative, you’ll be the first point of contact for our customers — handling inbound and outbound calls, answering questions, resolving issues, and making sure every interaction leaves a great impression. No two days are the same, and our training program will set you up for success from day one.
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients who have between 1-49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
TO SUCCEED IN THIS ROLE: Required Qualifications
What You’ll Do
- Answer inbound calls and make outbound calls to assist customers with questions and issues
- Resolve customer concerns clearly, professionally, and efficiently
- Follow up on cases to ensure timely resolution
- Learn our products/systems and stay current on policies and procedures
- Meet daily performance goals in a structured, metrics-driven environment
What We’re Looking For
- Recent graduates and entry-level candidates welcome — no prior call center experience required
- Strong verbal and written communication skills
- Comfortable working in a fast-paced, structured environment
- Reliable, professional, and eager to learn
- High school diploma or equivalent required; college degree a plus but not required
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
LI-Hybrid
A little about ADP:
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP:
ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
Customer Support Representative Job Roles in Florida
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Search Customer Support Representative Jobs in FloridaCustomer Support Representative Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer support representatives in Florida?
Florida employers that have sponsored work visas for customer support roles include large hospitality groups based in Orlando, healthcare networks in Tampa and Jacksonville, telecommunications companies serving South Florida, and financial services firms in Miami. Multinational corporations with Florida operations, particularly those serving Spanish-speaking markets, tend to file more sponsorship petitions for customer-facing support positions than smaller local businesses.
Which visa types are most common for customer support representative roles in Florida?
The H-1B visa is the most recognized work visa, but customer support representative roles face a challenge: USCIS requires the position to qualify as a specialty occupation requiring a bachelor's degree in a specific field. Roles emphasizing technical support, software platforms, or highly specialized domains are more likely to meet that threshold. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories, and the L-1 visa applies to employees transferring within multinational companies.
Which cities in Florida have the most customer support representative sponsorship jobs?
Miami leads Florida for customer support sponsorship activity, driven by its concentration of international businesses, Latin American headquarters, and demand for bilingual support staff. Orlando follows closely, with tourism, hospitality, and technology companies actively hiring. Tampa has a growing presence in financial services and healthcare support. Jacksonville also has opportunities, particularly with logistics, insurance, and healthcare employers that maintain large customer operations.
How to find customer support representative visa sponsorship jobs in Florida?
Migrate Mate is the most direct way to search for customer support representative roles in Florida that include visa sponsorship. You can filter specifically by state and role type, making it easier to identify employers actively willing to sponsor rather than sifting through listings where sponsorship is unclear. Given that sponsorship for support roles depends heavily on how the position is scoped, targeting employers already using the platform is a practical starting point.
Are there any state-specific considerations for customer support representative visa sponsorship in Florida?
Florida's large bilingual workforce means employers hiring for Spanish-English support roles face strong local competition, which can reduce urgency to sponsor internationally. However, Florida's tourism and hospitality sector, particularly around Orlando, creates consistent demand for multilingual support specialists, and some roles tied to international operations qualify more readily for sponsorship. Florida has no state income tax, which affects prevailing wage calculations and overall compensation benchmarking under Department of Labor requirements.
What is the prevailing wage for sponsored customer support representative jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.