Customer Support Representative Visa Sponsorship Jobs in Michigan
Michigan's customer support representative jobs span automotive giants like Ford, GM, and Stellantis, healthcare systems including Henry Ford Health and Beaumont, and major insurers headquartered in Detroit and Grand Rapids. International candidates seeking visa sponsorship will find the strongest opportunities in metro Detroit, Grand Rapids, and Lansing, where large enterprise employers regularly hire for customer-facing roles.
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Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job Title
Clinic Service Representative
About the Department
Join our dedicated team at Henry Ford Health’s Jackson hospital campus, a cornerstone of care in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our clinic provides high-quality, compassionate care in a close-knit community setting. We pride ourselves on being a trusted partner in health, offering a welcoming atmosphere and affordable living for both our patients and staff. Here, you’ll have the opportunity to make a meaningful impact in a supportive, team-oriented environment.
Role Overview
As a Clinic Service Representative, you’ll be the first point of contact for patients, ensuring a seamless and positive experience from check-in to check-out. You’ll support clinic operations by managing patient registration, insurance verification, and financial discussions, while contributing to a culture of service excellence. Your role is vital in creating a welcoming and efficient environment for patients, medical staff, and visitors.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Greet and check in patients, ensuring accurate registration and insurance verification.
- Handle cash collections and discuss general financial responsibilities with patients.
- Reconcile patient charts and manage discharge processes efficiently.
- Provide excellent customer service to patients, visitors, and medical staff in person and over the phone.
- Work collaboratively in a fast-paced environment, managing multiple tasks with frequent interruptions.
- Support clinic operations by maintaining strong organizational skills and attention to detail.
What You Will Need
Required Qualifications
- High School Diploma or equivalent.
- Ability to perform calculations, complete forms, and extensively utilize computer information systems.
- Strong interpersonal skills for effective communication with diverse populations.
- Basic computer skills, including navigating software, email, and logging in/out of systems.
- Dependable, punctual, and able to work within a team setting.
Preferred Qualifications
- Familiarity with a clinic environment.
- Experience working with detailed information.
What We Offer
At Henry Ford Health, you’ll find opportunities for career growth, collaboration with passionate professionals, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a difference in healthcare.
Join Our Team
Ready to make a meaningful impact? Apply now to join our team at Henry Ford Health!
Company Description
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job Title
Clinic Service Representative
About the Department
Join our dedicated team at Henry Ford Health’s Jackson hospital campus, a cornerstone of care in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our clinic provides high-quality, compassionate care in a close-knit community setting. We pride ourselves on being a trusted partner in health, offering a welcoming atmosphere and affordable living for both our patients and staff. Here, you’ll have the opportunity to make a meaningful impact in a supportive, team-oriented environment.
Role Overview
As a Clinic Service Representative, you’ll be the first point of contact for patients, ensuring a seamless and positive experience from check-in to check-out. You’ll support clinic operations by managing patient registration, insurance verification, and financial discussions, while contributing to a culture of service excellence. Your role is vital in creating a welcoming and efficient environment for patients, medical staff, and visitors.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Greet and check in patients, ensuring accurate registration and insurance verification.
- Handle cash collections and discuss general financial responsibilities with patients.
- Reconcile patient charts and manage discharge processes efficiently.
- Provide excellent customer service to patients, visitors, and medical staff in person and over the phone.
- Work collaboratively in a fast-paced environment, managing multiple tasks with frequent interruptions.
- Support clinic operations by maintaining strong organizational skills and attention to detail.
What You Will Need
Required Qualifications
- High School Diploma or equivalent.
- Ability to perform calculations, complete forms, and extensively utilize computer information systems.
- Strong interpersonal skills for effective communication with diverse populations.
- Basic computer skills, including navigating software, email, and logging in/out of systems.
- Dependable, punctual, and able to work within a team setting.
Preferred Qualifications
- Familiarity with a clinic environment.
- Experience working with detailed information.
What We Offer
At Henry Ford Health, you’ll find opportunities for career growth, collaboration with passionate professionals, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a difference in healthcare.
Join Our Team
Ready to make a meaningful impact? Apply now to join our team at Henry Ford Health!
Customer Support Representative Job Roles in Michigan
See all 233+ Customer Support Representative Jobs in Michigan
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Search Customer Support Representative Jobs in MichiganCustomer Support Representative Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for customer support representatives in Michigan?
Large Michigan employers with established immigration programs are the most consistent sponsors for customer support representative roles. These include automotive companies like Ford Motor Company, General Motors, and Stellantis, healthcare systems such as Henry Ford Health and Corewell Health, and insurance and financial services firms headquartered in the Detroit metro area. Sponsorship is more common at enterprise-level employers than at small or mid-sized companies.
Which visa types are most common for customer support representative roles in Michigan?
The H-1B visa is the most frequently used visa for customer support representatives in Michigan when the role requires a specific bachelor's degree, such as positions in technical support, healthcare customer relations, or financial services. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories. Some roles may also be filled through L-1 visa intracompany transfers when the candidate is relocating from a foreign office of the same employer.
Which cities in Michigan have the most customer support representative sponsorship jobs?
Metro Detroit, including Dearborn, Troy, and Southfield, concentrates the highest volume of sponsored customer support roles due to the density of automotive, healthcare, and financial services headquarters. Grand Rapids is a secondary hub with growing healthcare and manufacturing employer presence. Lansing and Ann Arbor also have notable opportunities, particularly through state government contractors, university-affiliated employers, and technology companies.
How to find customer support representative visa sponsorship jobs in Michigan?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the United States. You can filter directly for customer support representative roles in Michigan to see employers who have indicated sponsorship willingness. This saves significant time compared to researching employer immigration histories individually. Migrate Mate surfaces roles across industries, including automotive, healthcare, and tech, that are relevant to Michigan-based candidates.
Are there state-specific considerations for customer support representative visa sponsorship in Michigan?
Michigan's customer support market is heavily tied to the automotive and healthcare industries, which means many sponsored roles require industry-specific knowledge rather than general call center experience. Employers filing H-1B petitions for these roles must pay the Department of Labor's prevailing wage for the position and location, which varies by county and job classification. Candidates with bilingual skills, particularly Spanish or Arabic, may find additional opportunities given Michigan's diverse communities in Metro Detroit.
What is the prevailing wage for sponsored customer support representative jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.