IT Technical Support Visa Sponsorship Jobs in Hawaii
Hawaii's IT technical support roles are concentrated among defense contractors like Booz Allen Hamilton and Leidos, state government agencies, the University of Hawaii system, and hospitality technology teams in Honolulu and Maui. Employers in these sectors have an established record of sponsoring H-1B visa and other work visas for qualified candidates.
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Get Access To All JobsINTRODUCTION:
Founded in Hawai‘i in 1981, Sun Noodle is a family-owned company dedicated to the craft of fresh, premium noodles. With production facilities in Hawai‘i, California, New Jersey, and Rotterdam, Sun Noodle serves both world-class chefs and everyday noodle lovers. Through quality, creativity, and care, we aim to brighten people’s days with every bowl of noodles. Expect camaraderie, fun company events, and plenty of noodle tastings as part of your everyday life here.
SUMMARY
Sun Noodle is seeking an IT Help Desk Coordinator to ensure IT systems are working properly and to support IT initiatives. The IT Help Desk Coordinator will report to the IT Director and play a key part in working cross functionally with internal departments such as Operations, Finance & Sales.
PRIMARY RESPONSIBILITIES:
- Provide technical support as needed. Off-hour support can occur from time to time depending on the issue. Devices & Systems to be supported include, but are not limited to:
- Computers (Desktops, Laptops, Macs)
- Phones (VOIP, company cell phones)
- Network (Firewall, Switches, Routers, Access Points)
- Printers (LaserJet, MFP, Label printers)
- Copiers (owned, leased)
- Mobile devices (Android scanners, tablets, iPads)
- Security Camera System
- Access Control System
- MS Office Suite
- Other hardware, software and IT devices as assigned
- Respond to IT questions and requests
- Troubleshoot & resolve issues in software, hardware, and network
- Maintain a secured IT infrastructure
- Perform administrator tasks in MS 365 and other platforms as required
- Communicate and work with IT vendors on existing and new projects
- Assist and train users on systems
- Document processes and SOPs initiated by the IT team
- Other duties as assigned
QUALIFICATIONS
- AA or BS in Computer Science, IT, or related field and/or equivalent experience
- Experience working in a Microsoft centric environment
- Experience in supporting & troubleshooting software, hardware, network connectivity issues
- Collaborative, proactive, detail-oriented, and comfortable with multitasking and problem solving in a fast-paced working environment
- Excellent interpersonal skills who can build strong working relationships with an ability to interface with varied levels of management, peers, and partners across varying teams
EQUAL OPPORTUNITY EMPLOYER
DRUG-FREE WORKPLACE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) Employer contribution
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Long Term Disability insurance
- Paid time off
- Referral program
- Vision insurance
Pay: $50,000.00 - $65,000.00 per year
Work Location: In person
INTRODUCTION:
Founded in Hawai‘i in 1981, Sun Noodle is a family-owned company dedicated to the craft of fresh, premium noodles. With production facilities in Hawai‘i, California, New Jersey, and Rotterdam, Sun Noodle serves both world-class chefs and everyday noodle lovers. Through quality, creativity, and care, we aim to brighten people’s days with every bowl of noodles. Expect camaraderie, fun company events, and plenty of noodle tastings as part of your everyday life here.
SUMMARY
Sun Noodle is seeking an IT Help Desk Coordinator to ensure IT systems are working properly and to support IT initiatives. The IT Help Desk Coordinator will report to the IT Director and play a key part in working cross functionally with internal departments such as Operations, Finance & Sales.
PRIMARY RESPONSIBILITIES:
- Provide technical support as needed. Off-hour support can occur from time to time depending on the issue. Devices & Systems to be supported include, but are not limited to:
- Computers (Desktops, Laptops, Macs)
- Phones (VOIP, company cell phones)
- Network (Firewall, Switches, Routers, Access Points)
- Printers (LaserJet, MFP, Label printers)
- Copiers (owned, leased)
- Mobile devices (Android scanners, tablets, iPads)
- Security Camera System
- Access Control System
- MS Office Suite
- Other hardware, software and IT devices as assigned
- Respond to IT questions and requests
- Troubleshoot & resolve issues in software, hardware, and network
- Maintain a secured IT infrastructure
- Perform administrator tasks in MS 365 and other platforms as required
- Communicate and work with IT vendors on existing and new projects
- Assist and train users on systems
- Document processes and SOPs initiated by the IT team
- Other duties as assigned
QUALIFICATIONS
- AA or BS in Computer Science, IT, or related field and/or equivalent experience
- Experience working in a Microsoft centric environment
- Experience in supporting & troubleshooting software, hardware, network connectivity issues
- Collaborative, proactive, detail-oriented, and comfortable with multitasking and problem solving in a fast-paced working environment
- Excellent interpersonal skills who can build strong working relationships with an ability to interface with varied levels of management, peers, and partners across varying teams
EQUAL OPPORTUNITY EMPLOYER
DRUG-FREE WORKPLACE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) Employer contribution
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Long Term Disability insurance
- Paid time off
- Referral program
- Vision insurance
Pay: $50,000.00 - $65,000.00 per year
Work Location: In person
IT Technical Support Job Roles in Hawaii
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Search IT Technical Support Jobs in HawaiiIT Technical Support Jobs in Hawaii: Frequently Asked Questions
Which companies sponsor visas for IT technical support roles in Hawaii?
Defense and government contractors operating across Oahu are the most active sponsors, including Booz Allen Hamilton, Leidos, and ManTech, which maintain large technical support teams near Pearl Harbor and Hickam. The University of Hawaii and Hawaii Pacific University also sponsor IT support staff. Hospitality technology divisions at major hotel groups in Honolulu represent a smaller but consistent source of sponsorship.
Which visa types are most common for IT technical support roles in Hawaii?
The H-1B is the most common visa for IT technical support positions in Hawaii, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as information systems or computer science. Some positions may qualify under the TN visa for Canadian or Mexican nationals. Employers working with international talent pipelines occasionally use L-1 visa transfers for candidates already employed within the same company abroad.
Which cities in Hawaii have the most IT technical support sponsorship jobs?
Honolulu accounts for the large majority of IT technical support sponsorship opportunities in Hawaii, driven by its concentration of federal agencies, defense contractors, and corporate headquarters. The Kapolei area on Oahu has grown as a secondary tech hub with state government data centers and private sector operations. Maui has a smaller but active market tied to hospitality and healthcare technology support teams.
How to find it technical support visa sponsorship jobs in Hawaii?
Migrate Mate filters job listings specifically for visa sponsorship, making it straightforward to search IT technical support roles in Hawaii without sorting through positions that don't offer sponsorship. You can narrow results by location to focus on Honolulu, Kapolei, or Maui. Because Hawaii's market is smaller than mainland tech hubs, setting up alerts on Migrate Mate for new IT technical support postings helps you respond quickly when roles open.
Are there any Hawaii-specific considerations for IT technical support visa sponsorship?
Hawaii's geographic isolation means the local IT support talent pool is limited, which can make employers more open to sponsoring international candidates. However, the overall volume of open roles is lower than mainland states, so competition for sponsored positions can still be meaningful. The University of Hawaii system serves as a notable pipeline, and candidates with ties to federal or defense IT work may find the Oahu market particularly accessible given the concentration of government contracts on the island.
What is the prevailing wage for sponsored it technical support jobs in Hawaii?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.