IT Technical Support Visa Sponsorship Jobs in New Mexico

INTRODUCTION

The New Mexico Department of Public Safety (DPS) is looking for an experienced application developer with knowledge and abilities in .Net Core and Angular frameworks interfacing with Oracle and Microsoft SQL servers, including APIs and Database stored procedures.

DPS houses the New Mexico State Police (NMSP) and provides many services to the entire law enforcement community throughout New Mexico. DPS is the FBI designated Criminal Justice Information Services (CJIS) Systems Agency (CSA) for the State of New Mexico. As such, DPS is the exclusive entity in New Mexico that provides access to CJIS for all federal, state, local and tribal law enforcement agencies.

The DPS ITD provides a portfolio of services to the entire law enforcement community in New Mexico in addition to being the key technology partner of NMSP and the other statewide law enforcement support divisions of DPS. The ITD Leadership Team is committed to helping everyone on our team grow professionally and personally through training, mentorship, and challenging work assignments.

DPS has one of the most complex networks in the State of New Mexico consisting of over 50 physical offices including the DPS headquarters, the NM Law Enforcement Academy, three forensic labs, three 911 communications/dispatch centers, 12 NMSP district offices, and a significant number of permanent and transitory substations in key locations throughout the state including the Governor's Mansion. In addition to these physical locations, the network consists of 650 NMSP patrol units, the NMSP helicopter and several mobile command centers. The network is accessed 24 hours per day, 7 days per week with no tolerance for downtime by DPS civilian staff, NMSP, and all federal, state, local and tribal law enforcement agencies (LEAs) to receive mission-critical CJIS and to access many other systems. These systems are essential to law enforcement statewide.

DPS ITD provides the time, resources and encouragement for its staff to participate in ongoing training and mentorship. We are looking for employees who want to grow their skills, develop as individuals, be reliable teammates and enjoy challenging work assignments. The significant number of our employees who have been promoted into higher positions is evidence of our success. ITD enjoys a close working relationship with the NMSP, law enforcement agencies across New Mexico and our federal partners such as the FBI and the Cybersecurity and Infrastructure Security Agency (CISA). ITD and its employees are valued by the leadership of DPS as an essential part of the public safety services in New Mexico. If you become a member of the DPS ITD family, you will quickly become integrated into the law enforcement community statewide.

ROLE AND RESPONSIBILITIES

This position is integral in supporting one of the most complex organizations in the State of New Mexico. DPS houses many in-house and vendor supported applications with back-end Oracle and Microsoft SQL Server databases that support DPS's mission. The IT Application Developer III exists to ensure that these applications remain available 24/7/365 and perform in a manner that allows to be available to criminal justice agencies. This position may require duties for occasional nights and weekends.

The Senior IT Application Developer works on the functions:

• Work on Full Software Development Life cycle that analyzes system requirements and collaborate with stakeholders
• Design, develop, code, unit test, and deploy complex business applications independently
• Accountable for application security, validation, evaluation, and implementation
• Develop .Net Core, Angular, Full stack (backend, database, frontend), using Oracle and Microsoft SQL for databases
• Manage server-side logic, database scripts (T SQL), and UI components
• Build and optimize MS SQL Server databases, queries, and performance and design and integrate SOAP/RESTful web services between systems for optimal Database and API Integration
• Translate functional requirements into technical specs and ensure alignment with business needs
• Create and maintain technical documentation, develop, execute, and document test plans, user guides
• Assist QA with test execution and regression testing after deployments, provide training or assist in onboarding for new/updated systems
• Set up and maintain the development, test, and production environments
• Assess clients' needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes). Analyze client operations to understand their strengths and weaknesses to uncover opportunities for improvements.
• Leads or participates in project planning processes. Creates and shares development estimates and operational requirements to enable accurate planning with realistic timelines.
• Writes and communicates business requirements and functional specifications for the implementation of client solutions.
• Engage in Agile or JAD-style design workshops, coordinate with ITD, business analysts, project managers, and vendors throughout project cycles, participate in release planning, backlog refinement, risk management
• Review the physical design of existing systems for optimizing performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications
• Works closely with architects to ensure all systems are in line with ITD's long-term strategy
• Work with both custom-built systems to support internal DPS operations.
• Mentor junior developers and guide them to follow the standards, review technical design specifications developed by junior analysts/developers
• May work as a team leader and provide technical direction to other team members
• Participate in the identification of continuity/disaster recovery risks and mitigation plans. Assist in the development of disaster recovery plans with service providers
• Develop reports and presentations, as needed, engage in long-term strategic planning
• Propose, conceptualize, design, implement, and develop solutions for difficult and complex applications independently. Work on projects that may span a broad range of applications and/or require expertise in multiple technical environments and business areas.
• Accountable for application security, validation, evaluation, and implementation.
• Develops, executes, and documents test plans.
• Sets up and maintains the test environments.
• Writes and communicates business requirements and functional specifications for the implementation of client solutions.
• Reviews technical design specifications developed by junior analysts/developers.
• Document function and changes to new or modify modules, test activities/results, and other areas.
• Provide data from repositories that can be used by customers for reports and presentations

CUSTOMERS

DPS including NMSP and all Law Enforcement and criminal justice agencies within the state of New Mexico.

MINIMUM QUALIFICATIONS

Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and three (3) years of experience in software programming. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling seven (7) years may substitute for the required education and experience.

EMPLOYMENT REQUIREMENTS

Employment is subject to a pre-employment background investigation and fingerprinting in accordance with all terms and conditions of federal and state law, rules and regulations; and is conditional pending results. Continued employment is contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.

In addition, the selected candidate must possess and maintain a valid driver's license and obtain a Defensive Driving Certificate from the State of New Mexico.

WORKING CONDITIONS

This position is classified as essential personnel within the Department of Public Safety and requires on-site presence to maintain the security and integrity of mission-critical database systems. Remote work is not available for this position. Work is performed primarily in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer usage with extended periods of sitting. The ability to lift to 25 lbs. Some occasional travel may be required.

SUPPLEMENTAL INFORMATION

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Agency Contact Information: Anupama Kodali (505) 637-9001 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

BARGAINING UNIT POSITION

This position is not covered by a collective bargaining agreement.