IT Technical Support Visa Sponsorship Jobs in Florida
Florida's IT technical support market spans a wide range of employers, from Miami's financial technology firms and Orlando's hospitality tech companies to Tampa's growing cybersecurity sector and the defense contractors clustered around Jacksonville and the Space Coast. International candidates with helpdesk, systems administration, or end-user support backgrounds will find active H-1B visa and other sponsoring employers across the state.
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Get Access To All JobsAbout FIU
Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.
Job Summary
The Herbert Wertheim College of Medicine is currently seeking a IT Field Analyst to join our team of professionals.
Duties include:
- Assists all users and students with questions about supported software and computing platforms to the best of his/her ability in a professional and courteous manner.
- Provides support and troubleshooting for Audio Visual (AV) systems (e.g. Crestron and SimulationiQ) in learning facilities (classrooms and simulation center) and conference rooms. Works off hours, as needed, to maintain AV systems' uptime and operational continuity.
- Edits course capture video and publishes to the end users.
- Uploads and updates course content to the learning management system.
- Performs equipment testing and systems training for end users and other IT staff members.
- Provides support for Boardpaq (board meeting application) and IPad set up. Coordinates with board administrator, sets up equipment and assists with any issues prior to the meeting. Responsible for the collection of all equipment once the meeting has concluded.
- Sets up and operates sound and multimedia systems for classes, meetings and events. Travels to off campus AV events and clinical locations to provide AV support as needed. Assists users by setting up necessary conference room AV systems for briefings, presentations, and conferences. Establishes connectivity prior to the start of any video conferencing session to verify equipment is functional and participants are online.
- Provides coordination among classroom support team to address troubleshooting efforts, testing, implementation and support.
- Works to address escalated issues related to classroom and educational technologies and collaborates with vendors, consultants and Division of Information Technology (DoIT) as needed.
- Provides technical assistance and exam support coverage during exam administrations. Assists with student and testing laptops updates and maintenance.
- Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.
- Performs related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications
Bachelor's degree and two (2) years experience in IT related field; OR six (6) years experience in IT related field; OR an equivalent combination of relevant education and/or experience.
Desired Qualifications
- Experience working in academic environment preferred.
- Excellent verbal and written communications skills as well as interpersonal skills.
- Excellent analytical and troubleshooting skills.
- Experience with operational support and troubleshooting for Crestron systems.
- Experience with learning management systems (i.e. Canvas, Blackboard, Moodle).
- Experience with AV editing.
- Experience with course capture software.
- Working knowledge of operation of audio visual systems.
- Ability to document existing and new processes.
Job Category
Staff
Advertised Salary
$40,000 - $43,000
Work Schedule
Begin time: 7:30 AM
End time: 4:00 PM
Pre-Employment Requirements
Expanded Background Check
How To Apply Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.
This posting will close at 12:00 am of the close date.
How To Apply Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
This posting will close at 12:00 am of the close date.
How to Claim Vet Preference
Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:
- Veterans with a VA service-connected disability
- Spouses of veterans with permanent and total service-connected disability
- Honorably discharged veterans with wartime service.
- Unmarried widow or widower of a veteran who died as a result of a service-connected disability
- A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.
Florida International University honors this policy and will comply with Veterans' Preference guidelines when filling staff positions. Any applicant claiming Veterans' Preference will be required to attach a DD214 with each application submitted for verification.
If there are any questions concerning Veterans' Preference, please contact Talent Acquisition & Management by calling 305-348-2500.
For additional information on Veterans' Preference, visit http://www.floridavets.org/.
Disclosures Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at 305-348-2785 or email titleix@fiu.edu.
Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at 305-348-1576 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity.
About FIU
Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.
Job Summary
The Herbert Wertheim College of Medicine is currently seeking a IT Field Analyst to join our team of professionals.
Duties include:
- Assists all users and students with questions about supported software and computing platforms to the best of his/her ability in a professional and courteous manner.
- Provides support and troubleshooting for Audio Visual (AV) systems (e.g. Crestron and SimulationiQ) in learning facilities (classrooms and simulation center) and conference rooms. Works off hours, as needed, to maintain AV systems' uptime and operational continuity.
- Edits course capture video and publishes to the end users.
- Uploads and updates course content to the learning management system.
- Performs equipment testing and systems training for end users and other IT staff members.
- Provides support for Boardpaq (board meeting application) and IPad set up. Coordinates with board administrator, sets up equipment and assists with any issues prior to the meeting. Responsible for the collection of all equipment once the meeting has concluded.
- Sets up and operates sound and multimedia systems for classes, meetings and events. Travels to off campus AV events and clinical locations to provide AV support as needed. Assists users by setting up necessary conference room AV systems for briefings, presentations, and conferences. Establishes connectivity prior to the start of any video conferencing session to verify equipment is functional and participants are online.
- Provides coordination among classroom support team to address troubleshooting efforts, testing, implementation and support.
- Works to address escalated issues related to classroom and educational technologies and collaborates with vendors, consultants and Division of Information Technology (DoIT) as needed.
- Provides technical assistance and exam support coverage during exam administrations. Assists with student and testing laptops updates and maintenance.
- Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.
- Performs related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications
Bachelor's degree and two (2) years experience in IT related field; OR six (6) years experience in IT related field; OR an equivalent combination of relevant education and/or experience.
Desired Qualifications
- Experience working in academic environment preferred.
- Excellent verbal and written communications skills as well as interpersonal skills.
- Excellent analytical and troubleshooting skills.
- Experience with operational support and troubleshooting for Crestron systems.
- Experience with learning management systems (i.e. Canvas, Blackboard, Moodle).
- Experience with AV editing.
- Experience with course capture software.
- Working knowledge of operation of audio visual systems.
- Ability to document existing and new processes.
Job Category
Staff
Advertised Salary
$40,000 - $43,000
Work Schedule
Begin time: 7:30 AM
End time: 4:00 PM
Pre-Employment Requirements
Expanded Background Check
How To Apply Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.
This posting will close at 12:00 am of the close date.
How To Apply Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
This posting will close at 12:00 am of the close date.
How to Claim Vet Preference
Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:
- Veterans with a VA service-connected disability
- Spouses of veterans with permanent and total service-connected disability
- Honorably discharged veterans with wartime service.
- Unmarried widow or widower of a veteran who died as a result of a service-connected disability
- A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.
Florida International University honors this policy and will comply with Veterans' Preference guidelines when filling staff positions. Any applicant claiming Veterans' Preference will be required to attach a DD214 with each application submitted for verification.
If there are any questions concerning Veterans' Preference, please contact Talent Acquisition & Management by calling 305-348-2500.
For additional information on Veterans' Preference, visit http://www.floridavets.org/.
Disclosures Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at 305-348-2785 or email titleix@fiu.edu.
Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at 305-348-1576 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity.
IT Technical Support Job Roles in Florida
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Search IT Technical Support Jobs in FloridaIT Technical Support Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for IT technical support roles in Florida?
Florida-based sponsors for IT technical support include large employers like Citigroup and World Fuel Services in Miami, Lockheed Martin and L3Harris near Orlando and the Space Coast, Tech Data (a TD Synnex company) in Tampa, and major healthcare systems like AdventHealth and HCA Florida. Hospitality and resort companies around Orlando, including Disney and Universal, also sponsor IT support staff with specialized technical responsibilities.
Which visa types are most common for IT technical support roles in Florida?
The H-1B is the most common visa for IT technical support roles in Florida, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as computer science or information technology. The TN visa is available to Canadian and Mexican nationals for qualifying computer roles. Some roles may also be filled through the L-1B for intracompany transferees with specialized knowledge.
Which cities in Florida have the most IT technical support sponsorship jobs?
Miami leads for volume, driven by its concentration of financial services, telecommunications, and multinational corporations. Tampa and Orlando follow closely, with Tampa anchoring a growing cybersecurity and managed services sector and Orlando hosting defense, hospitality tech, and simulation industry employers. Jacksonville has a notable presence through defense contractors and banking operations centers. Fort Lauderdale and Boca Raton round out the state's main hiring corridors.
How to find it technical support visa sponsorship jobs in Florida?
Migrate Mate filters IT technical support jobs in Florida specifically by visa sponsorship, so you're not sifting through postings from employers who don't sponsor. You can browse active roles across Miami, Tampa, Orlando, and other Florida cities, with filters to narrow by visa type and industry. Migrate Mate is built for international candidates, which makes it more targeted than general job search tools for this type of search.
Are there any Florida-specific considerations for IT technical support visa sponsorship candidates?
Florida has no state income tax, which affects how prevailing wage calculations relate to take-home pay compared to other states. The state's university system, including the University of Florida, University of South Florida, and Florida International University, produces a pipeline of international OPT graduates who compete for the same roles. Candidates with experience in healthcare IT, defense systems, or hospitality technology platforms will find their backgrounds align closely with Florida's dominant hiring industries.
What is the prevailing wage for sponsored it technical support jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.