IT Technical Support Visa Sponsorship Jobs in Louisiana
IT technical support roles in Louisiana are concentrated in New Orleans, Baton Rouge, and Shreveport, where employers in healthcare, energy, and higher education rely on international talent. Organizations like Ochsner Health, Shell, and Louisiana State University have sponsored H-1B visa workers in technology support functions. Qualifying roles typically require a relevant bachelor's degree to meet specialty occupation standards.
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Get Access To All JobsThank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT End User Computing
Job Summary
Job Description
- Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
- Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
- Utilize tracking system to document ticket resolutions.
- Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
- Train and assist end users on technical issues as a form of preventative maintenance.
- In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
- Travel to various sites as needed to carry out assigned duties.
- Identify, diagnose, and assist with resolution of network issues as related to end user problems.
- Restore data from backup systems using designated applications as needed for end user support.
- Manage all assigned issues being handled by other internal IT units or external contractors.
- Other tasks as directed.
QUALIFICATIONS
REQUIRED:
- Bachelor’s Degree or Associate’s degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
- Excellent analytical skills, effective organizational and time management skills.
- Great attention to detail and follow up.
- Ability to manage projects, assignments, and competing priorities.
- Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
- Advanced degree.
- Minimum one year of professional experience with OTS information systems or programs utilized by the department.
- Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
- Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
- Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
- Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
- Professional customer service experience.
SALARY: 37-47K
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
- Detailed resume listing relevant qualifications and experience;
- Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
- Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT End User Computing
Job Summary
Job Description
- Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
- Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
- Utilize tracking system to document ticket resolutions.
- Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
- Train and assist end users on technical issues as a form of preventative maintenance.
- In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
- Travel to various sites as needed to carry out assigned duties.
- Identify, diagnose, and assist with resolution of network issues as related to end user problems.
- Restore data from backup systems using designated applications as needed for end user support.
- Manage all assigned issues being handled by other internal IT units or external contractors.
- Other tasks as directed.
QUALIFICATIONS
REQUIRED:
- Bachelor’s Degree or Associate’s degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
- Excellent analytical skills, effective organizational and time management skills.
- Great attention to detail and follow up.
- Ability to manage projects, assignments, and competing priorities.
- Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
- Advanced degree.
- Minimum one year of professional experience with OTS information systems or programs utilized by the department.
- Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
- Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
- Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
- Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
- Professional customer service experience.
SALARY: 37-47K
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
- Detailed resume listing relevant qualifications and experience;
- Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
- Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
IT Technical Support Job Roles in Louisiana
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Search IT Technical Support Jobs in LouisianaIT Technical Support Jobs in Louisiana: Frequently Asked Questions
Which companies sponsor visas for IT technical support roles in Louisiana?
Employers with documented H-1B sponsorship history in Louisiana's IT support space include Ochsner Health, Shell, CGI Federal, and the Louisiana state university system. Larger healthcare networks and energy firms tend to have established immigration processes, while smaller managed service providers sponsor less frequently. Checking Department of Labor LCA disclosure data shows which specific employers have filed for IT support roles in the state.
Which visa types are most common for IT technical support roles in Louisiana?
The H-1B is the most common visa for IT technical support positions in Louisiana, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field like computer science or information systems. Canadian and Mexican nationals working in qualifying IT roles may also be eligible for TN visa status under the USMCA. Employers at universities or nonprofit research institutions may qualify for cap-exempt H-1B filings.
Which cities in Louisiana have the most IT technical support sponsorship jobs?
New Orleans and Baton Rouge account for the largest share of IT technical support sponsorship activity in Louisiana. New Orleans draws from its healthcare and hospitality technology sectors, while Baton Rouge benefits from state government IT infrastructure, petrochemical industry support, and proximity to LSU. Shreveport has a smaller but present technology services market tied to healthcare systems and regional financial institutions.
How to find it technical support visa sponsorship jobs in Louisiana?
Migrate Mate filters IT technical support jobs in Louisiana specifically to roles where employers are open to visa sponsorship, saving you the work of screening out positions that won't consider international candidates. Because Louisiana's sponsorship market is concentrated in healthcare, energy, and higher education, searching Migrate Mate with those sectors in mind helps identify the most active employers in the state for this role type.
Are there any state-specific considerations for IT technical support sponsorship in Louisiana?
Louisiana's technology hiring is heavily tied to industry verticals rather than a broad tech sector, so IT technical support roles here often require domain familiarity with healthcare systems, energy infrastructure, or public sector environments. Employers must pay the prevailing wage for the specific work location under H-1B rules, and New Orleans and Baton Rouge have distinct prevailing wage levels. LSU and Tulane also generate international graduate pipelines into IT support roles across the state.
What is the prevailing wage for sponsored it technical support jobs in Louisiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.