IT Technical Support Visa Sponsorship Jobs in Minnesota
Minnesota's IT technical support market is anchored by major employers like UnitedHealth Group, Target, Best Buy, and 3M, with concentrated hiring in the Twin Cities metro. International candidates pursuing visa sponsorship will find the most opportunities in Minneapolis and Saint Paul, where corporate technology divisions and managed service providers actively recruit for support roles.
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Get Access To All JobsINTRODUCTION
Published 09.11.2026
Company: Safran Test Cells
Job field: IT
Location: New Brighton, Minnesota, United States
Contract type: Permanent
Contract duration: Full-time
Required degree: Bachelor's Degree
Required experience: More than 5 years
Professional status: Employees / Staff
Salary range: 75000-78000
JOB DESCRIPTION
Working under the direction of the IT Manager, the Help Desk Support is responsible for providing support to employees at Safran Test Cells.
This is done through the setup of computers and equipment, desk phone support, and user hardware and software issues. The Help Desk Support will contribute to organizational efforts by ensuring employee network access which includes assisting with password resets, network drives, Internet and VPN.
Essential Duties and Responsibilities:
- Serve as the first point of contact for internal users seeking technical assistance in-person, over the phone or by email.
- Receive, assign, prioritize, document and actively resolve requests in Safran Test Cells' tracking system.
- Provide Level I support to resolve incidents and complete service requests including troubleshooting and upgrading computer hardware, software, and computers.
- Install, configure and maintain new computers, phones, server applications and desktop hardware.
- Install Windows updates and validate virus protection.
- Perform troubleshooting of workstations, laptops and associated systems through diagnostic techniques and pertinent questions.
- Direct unresolved issues to the next level of support personnel.
- Actively participate in a continuous improvement culture providing recommendations and implementing enhancements to current methods and procedures.
- Manage user accounts, permissions, emails and anti-virus.
- Other duties as assigned.
The above position description is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of the position. It is not to be construed as an exhaustive statement of job functions. The employee may be required to perform other job-related duties as requested. Position responsibilities are subject to change over time in order to accommodate changing organizational needs.
Job Requirements
Education/Experience
- Bachelor's degree or currently enrolled in Information Technology or related program preferred.
- 5 to 7 years of experience providing Help Desk Support.
QUALIFICATIONS
- Demonstrated working knowledge of Windows 10 and MS Office Suite.
- Ability to explain technical concepts and procedures to non-technical users.
- Demonstrated knowledge of computer security procedures and protocols.
- Knowledge in rebuilding workstations (Hardware and Software) and all aspects of troubleshooting computer systems.
- Self-motivated, driven, organized, detail oriented, able to multi-task, prioritize and excel in a fast-paced environment.
- Strong communication skills both verbal and written with a proven ability to be assertive yet approachable delivering a positive experience with coworkers and management.
- Demonstrate accuracy and thoroughness; looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Comfortable following written instructions for system configuration and testing.
- Ability to determine computer problems and to coordinate hardware and/or software solutions.
COMPANY INFORMATION
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.
Holding leading positions worldwide, Safran Aero Boosters designs, develops and manufactures modules, equipment and test benches for aerospace and space propulsion systems. Based in Belgium, Safran Aero Boosters operates two subsidiaries in the United States and brings together the expertise of 2,000 talented employees.
LOCATION
639 Campus Drive MN 55112
New Brighton
Minnesota
United States
INTRODUCTION
Published 09.11.2026
Company: Safran Test Cells
Job field: IT
Location: New Brighton, Minnesota, United States
Contract type: Permanent
Contract duration: Full-time
Required degree: Bachelor's Degree
Required experience: More than 5 years
Professional status: Employees / Staff
Salary range: 75000-78000
JOB DESCRIPTION
Working under the direction of the IT Manager, the Help Desk Support is responsible for providing support to employees at Safran Test Cells.
This is done through the setup of computers and equipment, desk phone support, and user hardware and software issues. The Help Desk Support will contribute to organizational efforts by ensuring employee network access which includes assisting with password resets, network drives, Internet and VPN.
Essential Duties and Responsibilities:
- Serve as the first point of contact for internal users seeking technical assistance in-person, over the phone or by email.
- Receive, assign, prioritize, document and actively resolve requests in Safran Test Cells' tracking system.
- Provide Level I support to resolve incidents and complete service requests including troubleshooting and upgrading computer hardware, software, and computers.
- Install, configure and maintain new computers, phones, server applications and desktop hardware.
- Install Windows updates and validate virus protection.
- Perform troubleshooting of workstations, laptops and associated systems through diagnostic techniques and pertinent questions.
- Direct unresolved issues to the next level of support personnel.
- Actively participate in a continuous improvement culture providing recommendations and implementing enhancements to current methods and procedures.
- Manage user accounts, permissions, emails and anti-virus.
- Other duties as assigned.
The above position description is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of the position. It is not to be construed as an exhaustive statement of job functions. The employee may be required to perform other job-related duties as requested. Position responsibilities are subject to change over time in order to accommodate changing organizational needs.
Job Requirements
Education/Experience
- Bachelor's degree or currently enrolled in Information Technology or related program preferred.
- 5 to 7 years of experience providing Help Desk Support.
QUALIFICATIONS
- Demonstrated working knowledge of Windows 10 and MS Office Suite.
- Ability to explain technical concepts and procedures to non-technical users.
- Demonstrated knowledge of computer security procedures and protocols.
- Knowledge in rebuilding workstations (Hardware and Software) and all aspects of troubleshooting computer systems.
- Self-motivated, driven, organized, detail oriented, able to multi-task, prioritize and excel in a fast-paced environment.
- Strong communication skills both verbal and written with a proven ability to be assertive yet approachable delivering a positive experience with coworkers and management.
- Demonstrate accuracy and thoroughness; looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Comfortable following written instructions for system configuration and testing.
- Ability to determine computer problems and to coordinate hardware and/or software solutions.
COMPANY INFORMATION
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.
Holding leading positions worldwide, Safran Aero Boosters designs, develops and manufactures modules, equipment and test benches for aerospace and space propulsion systems. Based in Belgium, Safran Aero Boosters operates two subsidiaries in the United States and brings together the expertise of 2,000 talented employees.
LOCATION
639 Campus Drive MN 55112
New Brighton
Minnesota
United States
IT Technical Support Job Roles in Minnesota
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Search IT Technical Support Jobs in MinnesotaIT Technical Support Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for IT technical support roles in Minnesota?
Large Minnesota-headquartered corporations are the most active sponsors for IT technical support positions. UnitedHealth Group, Target, Best Buy, and 3M have established immigration programs and regularly file H-1B visa petitions for technology roles. Mid-sized managed service providers and healthcare IT firms in the Twin Cities metro also sponsor, though less consistently. Checking a company's H-1B disclosure data through the DOL OFLC database gives a clearer picture of their sponsorship history.
Which visa types are most common for IT technical support roles in Minnesota?
The H-1B is the most common visa for IT technical support roles in Minnesota, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as computer science or information systems. Some candidates may qualify under the TN visa if they are Canadian or Mexican citizens and the role fits an eligible USMCA category. L-1 visa transfers are also possible for candidates already employed at a multinational with a Minnesota office.
Which cities in Minnesota have the most IT technical support sponsorship jobs?
Minneapolis and Saint Paul account for the overwhelming majority of IT technical support sponsorship opportunities in Minnesota. The broader Twin Cities metro, including suburbs like Bloomington, Eden Prairie, and Minnetonka, hosts corporate headquarters and technology campuses that drive most sponsored hiring. Rochester sees some demand tied to IBM and Mayo Clinic's technology operations. Outside these areas, sponsorship opportunities become significantly less frequent.
How to find it technical support visa sponsorship jobs in Minnesota?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship, and it filters IT technical support roles by state, including Minnesota. Searching on Migrate Mate lets you surface positions from employers who have a documented history of sponsoring work visas, which saves time compared to applying broadly and discovering sponsorship unavailability late in the process. Filtering by the Twin Cities metro will return the highest concentration of results.
Are there any Minnesota-specific considerations for IT technical support sponsorship candidates?
Minnesota's strong healthcare IT sector, driven by UnitedHealth Group, Optum, and Mayo Clinic, creates consistent demand for IT technical support professionals with healthcare systems experience. Employers filing H-1B petitions must pay the Department of Labor's prevailing wage for the Minneapolis-Saint Paul metropolitan area, which is distinct from national averages. Candidates with degrees from Minnesota universities like the University of Minnesota or Minnesota State system may find alumni networks helpful when targeting local employers.
What is the prevailing wage for sponsored it technical support jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.