IT Technical Support Visa Sponsorship Jobs in Massachusetts
Massachusetts is a strong market for IT technical support professionals seeking visa sponsorship, with major employers concentrated in Greater Boston, Cambridge, and the Route 128 technology corridor. Companies like MIT Lincoln Laboratory, Raytheon Technologies, and a dense network of biotech and fintech firms regularly hire IT support staff and have established visa sponsorship programs.
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Get Access To All JobsINTRODUCTION
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your mission
PUMA is one of the world’s leading Sports Brands that designs and develops footwear, apparel and accessories. It starts in sport and ends in fashion. PUMA offers performance and sport-inspired lifestyle products in categories such as Football, Running, Training, Fitness, Golf and Motorsports. We are committed to working in ways that contribute to the world by supporting creativity, sustainability and peace, and by staying true to the principles of being fair, honest, positive and creative in decisions made and actions taken. Would you like working in a fast pace and multicultural environment? Then PUMA is the right place to be!
Become a member of our successful IT team based in Somerville, MA, USA. We are currently looking for a Head of Integrations.
ROLE AND RESPONSIBILITIES
- Manage a team of developers including both internal and offshore resources. Conduct performance reviews, goal setting, career development planning, and ensure alignment with PUMA technology and business objectives.
- Lead the design, development, and delivery of enterprise integration, automation, API, and data solutions that support PUMA North America's strategic initiatives.
- Establish and enforce solution design, development, documentation, testing, security, and release management standards across the Integration Development team.
- Drive a "design before development" culture by facilitating architecture reviews, technical design sessions, and solution documentation prior to implementation.
- Own and continually improve development lifecycle processes, ensuring solutions are properly documented in Confluence and follow established governance, change management, and production release procedures.
- Partner with business stakeholders, project managers, and solution architects to evaluate new requests, define requirements, estimate effort, and develop scalable technical solutions.
- Guide the team's transition toward modern integration patterns including APIs, event-driven architecture (EDA), cloud-native solutions, AI-enabled services, and reusable integration frameworks.
- Support PUMA's SAP S/4HANA transformation initiatives by helping define and implement integration strategies leveraging SAP BTP, SAP Integration Suite (CPI), APIs, events, and master data services.
- Collaborate with global technology teams to align integration frameworks, tools, standards, and best practices across regions.
- Identify opportunities to modernize, simplify, and refactor existing integrations, ETL processes, and custom applications to improve stability, scalability, supportability, and performance.
- Partner with support teams to troubleshoot critical production issues, perform root cause analysis, and implement long-term corrective actions.
- Oversee integration platform operations, monitoring, release readiness, and production support activities to ensure service levels are consistently met.
- Serve as the primary technical leader and escalation point for developers and external consultants.
- Develop technical talent through coaching, mentoring, training, and adoption of modern engineering practices including DevOps, CI/CD, automated testing, and Infrastructure as Code where appropriate.
- Champion innovation and continuous improvement by identifying opportunities to automate business processes, improve data quality, accelerate delivery, and reduce technical debt.
YOUR TALENT
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent experience.
- 5+ years of experience leading technical teams responsible for software development, integration, or enterprise application delivery.
- Proven experience managing and mentoring development teams in a fast-paced, evolving technology environment.
- Strong experience leading enterprise integration programs using APIs, messaging technologies, event-driven architecture, ETL, and cloud integration platforms.
- Experience delivering large-scale ERP integration projects, preferably involving SAP S/4HANA.
- Hands-on experience with SAP Business Technology Platform (BTP), SAP Integration Suite (CPI), and SAP integration patterns is strongly preferred.
- Experience with integration technologies such as Boomi, MuleSoft, Azure Integration Services, SAP CPI, or similar enterprise integration platforms.
- Strong understanding of solution architecture, systems integration design, and software engineering best practices.
- Experience establishing and enforcing development lifecycle processes including technical design reviews, documentation standards, testing strategies, release management, and change control.
- Experience building and maintaining technical documentation and knowledge management repositories using platforms such as Confluence.
- Strong knowledge of REST APIs, web services, message queues, event streaming, SFTP, and modern integration protocols.
- Understanding of DevOps practices, CI/CD pipelines, source control, automated deployments, and software delivery governance.
- Knowledge of systems, security, networking, and cloud architecture as they relate to enterprise application development and integrations.
COMPENSATION
- The hiring range base pay for this position is $109,200-$148,250 + Bonus + Benefits.
Pay may vary depending on job-related knowledge, skills, and experience.
OUR PRINCIPLES
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people - with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
INTRODUCTION
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your mission
PUMA is one of the world’s leading Sports Brands that designs and develops footwear, apparel and accessories. It starts in sport and ends in fashion. PUMA offers performance and sport-inspired lifestyle products in categories such as Football, Running, Training, Fitness, Golf and Motorsports. We are committed to working in ways that contribute to the world by supporting creativity, sustainability and peace, and by staying true to the principles of being fair, honest, positive and creative in decisions made and actions taken. Would you like working in a fast pace and multicultural environment? Then PUMA is the right place to be!
Become a member of our successful IT team based in Somerville, MA, USA. We are currently looking for a Head of Integrations.
ROLE AND RESPONSIBILITIES
- Manage a team of developers including both internal and offshore resources. Conduct performance reviews, goal setting, career development planning, and ensure alignment with PUMA technology and business objectives.
- Lead the design, development, and delivery of enterprise integration, automation, API, and data solutions that support PUMA North America's strategic initiatives.
- Establish and enforce solution design, development, documentation, testing, security, and release management standards across the Integration Development team.
- Drive a "design before development" culture by facilitating architecture reviews, technical design sessions, and solution documentation prior to implementation.
- Own and continually improve development lifecycle processes, ensuring solutions are properly documented in Confluence and follow established governance, change management, and production release procedures.
- Partner with business stakeholders, project managers, and solution architects to evaluate new requests, define requirements, estimate effort, and develop scalable technical solutions.
- Guide the team's transition toward modern integration patterns including APIs, event-driven architecture (EDA), cloud-native solutions, AI-enabled services, and reusable integration frameworks.
- Support PUMA's SAP S/4HANA transformation initiatives by helping define and implement integration strategies leveraging SAP BTP, SAP Integration Suite (CPI), APIs, events, and master data services.
- Collaborate with global technology teams to align integration frameworks, tools, standards, and best practices across regions.
- Identify opportunities to modernize, simplify, and refactor existing integrations, ETL processes, and custom applications to improve stability, scalability, supportability, and performance.
- Partner with support teams to troubleshoot critical production issues, perform root cause analysis, and implement long-term corrective actions.
- Oversee integration platform operations, monitoring, release readiness, and production support activities to ensure service levels are consistently met.
- Serve as the primary technical leader and escalation point for developers and external consultants.
- Develop technical talent through coaching, mentoring, training, and adoption of modern engineering practices including DevOps, CI/CD, automated testing, and Infrastructure as Code where appropriate.
- Champion innovation and continuous improvement by identifying opportunities to automate business processes, improve data quality, accelerate delivery, and reduce technical debt.
YOUR TALENT
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent experience.
- 5+ years of experience leading technical teams responsible for software development, integration, or enterprise application delivery.
- Proven experience managing and mentoring development teams in a fast-paced, evolving technology environment.
- Strong experience leading enterprise integration programs using APIs, messaging technologies, event-driven architecture, ETL, and cloud integration platforms.
- Experience delivering large-scale ERP integration projects, preferably involving SAP S/4HANA.
- Hands-on experience with SAP Business Technology Platform (BTP), SAP Integration Suite (CPI), and SAP integration patterns is strongly preferred.
- Experience with integration technologies such as Boomi, MuleSoft, Azure Integration Services, SAP CPI, or similar enterprise integration platforms.
- Strong understanding of solution architecture, systems integration design, and software engineering best practices.
- Experience establishing and enforcing development lifecycle processes including technical design reviews, documentation standards, testing strategies, release management, and change control.
- Experience building and maintaining technical documentation and knowledge management repositories using platforms such as Confluence.
- Strong knowledge of REST APIs, web services, message queues, event streaming, SFTP, and modern integration protocols.
- Understanding of DevOps practices, CI/CD pipelines, source control, automated deployments, and software delivery governance.
- Knowledge of systems, security, networking, and cloud architecture as they relate to enterprise application development and integrations.
COMPENSATION
- The hiring range base pay for this position is $109,200-$148,250 + Bonus + Benefits.
Pay may vary depending on job-related knowledge, skills, and experience.
OUR PRINCIPLES
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people - with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
IT Technical Support Job Roles in Massachusetts
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Search IT Technical Support Jobs in MassachusettsIT Technical Support Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for IT technical supports in Massachusetts?
Large technology and life sciences employers in Massachusetts with documented H-1B visa sponsorship histories for IT technical support roles include IBM, Raytheon Technologies, Biogen, Fidelity Investments, and State Street. Many of Boston's university-affiliated medical centers, including Massachusetts General Hospital and Brigham and Women's Hospital, also sponsor IT support staff. Sponsorship frequency varies by employer size, budget cycle, and the specific seniority of the role.
Which visa types are most common for IT technical support roles in Massachusetts?
The H-1B is the most frequently used visa for IT technical support professionals in Massachusetts, provided the role qualifies as a specialty occupation requiring a bachelor's degree or higher in a specific technical field. Some employers also use the L-1B for intracompany transferees with specialized knowledge. Australians may be eligible for the E-3 visa, which operates outside the H-1B lottery and is available year-round.
Which cities in Massachusetts have the most IT technical support sponsorship jobs?
Boston and Cambridge account for the largest share of IT technical support sponsorship activity in Massachusetts, driven by the concentration of financial services firms, biotech companies, and major research universities. The Route 128 corridor, spanning suburbs like Waltham, Burlington, and Woburn, is also a significant hub where established technology and defense companies regularly hire IT support professionals with sponsorship.
How to find it technical support visa sponsorship jobs in Massachusetts?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the United States. You can filter by role and state to browse IT technical support positions in Massachusetts posted by employers who have indicated sponsorship availability. Because sponsorship eligibility depends on the specific employer and role structure, reviewing each posting carefully and researching the employer's H-1B filing history through public DOL disclosure data is also worthwhile.
Are there state-specific considerations for IT technical support visa sponsorship in Massachusetts?
Massachusetts employers filing Labor Condition Applications for IT technical support roles must pay at least the prevailing wage for the relevant occupational classification in the specific metro area, which differs between Greater Boston and more rural parts of the state. The state's strong university ecosystem, including MIT, Harvard, and Northeastern, creates an active pipeline of OPT and STEM OPT candidates, meaning some employers are already familiar with sponsoring international IT professionals.
What is the prevailing wage for sponsored it technical support jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.