IT Technical Support Visa Sponsorship Jobs in Massachusetts
Massachusetts is a strong market for IT technical support professionals seeking visa sponsorship, with major employers concentrated in Greater Boston, Cambridge, and the Route 128 technology corridor. Companies like MIT Lincoln Laboratory, Raytheon Technologies, and a dense network of biotech and fintech firms regularly hire IT support staff and have established visa sponsorship programs.
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The IT Project Management Lead, Enterprise AI Delivery, leads complex, AI programs of enterprise significance. This role is one of Humana's top program delivery leaders, accountable for driving execution across enterprise-scale initiatives primarily through influence, structure, and alignment. You will operate as a senior delivery partner across Enterprise AI strategy, governance, and execution, working on problems of substantial scope where ambiguity, executive visibility, and cross-organizational complexity are the norm.
The IT Project Management Lead assembles and leads delivery teams across Enterprise AI programs, identifies the right resources and partners, and drives execution schedules that align to sponsor commitments and enterprise priorities. You will manage executive stakeholder partnerships, navigate ambiguity, and drive structure into complex, evolving initiatives. This Lead brings a delivery posture and can step into complex environments, quickly diagnosing gaps, establishing operating cadence, and driving alignment across data, engineering, product, and business stakeholders. Typical programs span multiple VP organizations, integrate data, engineering, product, and business stakeholders, and carry enterprise-level visibility with executive sponsorship at the VP and SVP level.
When managing programs, the Lead oversees interdependencies and integration across interrelated AI workstreams, sets delivery strategy, and leads execution to unlock longer-term business value. Apply working knowledge of AI/ML program delivery, model lifecycle awareness, MLOps concepts, agentic workflows, and responsible AI/governance frameworks alongside traditional SDLC and ITIL practices. Partners with executives to shape delivery strategy, risk posture, and program design on matters of enterprise significance, translating leadership intent into structured execution. Exercises independent judgment on complex issues, operates, and determines the best course of action across variable, high-ambiguity conditions.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Business, Information Technology, Data Science, or a related field
- 8 or more years of technical program or delivery experience
- 3 or more years leading cross-functional AI, data, or analytics initiatives
- 5 or more years experience in technical product selection, technical design, and practical implementation of IT solutions
- 1 or more years of AI/ML program delivery, including model lifecycle, MLOps concepts, GenAI/agentic workflows, AI governance and responsible AI practices
- Proven ability to translate between data science, engineering, product, and business stakeholders
- Experience managing executive stakeholder relationships and driving alignment across VP+ audiences
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Master's Degree in Business Administration, Data Science, or related field
- Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation
- Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks)
- Project Management Institute (PMI), SAFe, or equivalent certification
- Experience in the health solutions industry
Additional Information
This position follows a Hybrid work style (2-3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$126,300 - $173,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
The IT Project Management Lead, Enterprise AI Delivery, leads complex, AI programs of enterprise significance. This role is one of Humana's top program delivery leaders, accountable for driving execution across enterprise-scale initiatives primarily through influence, structure, and alignment. You will operate as a senior delivery partner across Enterprise AI strategy, governance, and execution, working on problems of substantial scope where ambiguity, executive visibility, and cross-organizational complexity are the norm.
The IT Project Management Lead assembles and leads delivery teams across Enterprise AI programs, identifies the right resources and partners, and drives execution schedules that align to sponsor commitments and enterprise priorities. You will manage executive stakeholder partnerships, navigate ambiguity, and drive structure into complex, evolving initiatives. This Lead brings a delivery posture and can step into complex environments, quickly diagnosing gaps, establishing operating cadence, and driving alignment across data, engineering, product, and business stakeholders. Typical programs span multiple VP organizations, integrate data, engineering, product, and business stakeholders, and carry enterprise-level visibility with executive sponsorship at the VP and SVP level.
When managing programs, the Lead oversees interdependencies and integration across interrelated AI workstreams, sets delivery strategy, and leads execution to unlock longer-term business value. Apply working knowledge of AI/ML program delivery, model lifecycle awareness, MLOps concepts, agentic workflows, and responsible AI/governance frameworks alongside traditional SDLC and ITIL practices. Partners with executives to shape delivery strategy, risk posture, and program design on matters of enterprise significance, translating leadership intent into structured execution. Exercises independent judgment on complex issues, operates, and determines the best course of action across variable, high-ambiguity conditions.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Business, Information Technology, Data Science, or a related field
- 8 or more years of technical program or delivery experience
- 3 or more years leading cross-functional AI, data, or analytics initiatives
- 5 or more years experience in technical product selection, technical design, and practical implementation of IT solutions
- 1 or more years of AI/ML program delivery, including model lifecycle, MLOps concepts, GenAI/agentic workflows, AI governance and responsible AI practices
- Proven ability to translate between data science, engineering, product, and business stakeholders
- Experience managing executive stakeholder relationships and driving alignment across VP+ audiences
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Master's Degree in Business Administration, Data Science, or related field
- Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation
- Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks)
- Project Management Institute (PMI), SAFe, or equivalent certification
- Experience in the health solutions industry
Additional Information
This position follows a Hybrid work style (2-3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$126,300 - $173,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
IT Technical Support Job Roles in Massachusetts
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Search IT Technical Support Jobs in MassachusettsIT Technical Support Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for IT technical supports in Massachusetts?
Large technology and life sciences employers in Massachusetts with documented H-1B visa sponsorship histories for IT technical support roles include IBM, Raytheon Technologies, Biogen, Fidelity Investments, and State Street. Many of Boston's university-affiliated medical centers, including Massachusetts General Hospital and Brigham and Women's Hospital, also sponsor IT support staff. Sponsorship frequency varies by employer size, budget cycle, and the specific seniority of the role.
Which visa types are most common for IT technical support roles in Massachusetts?
The H-1B is the most frequently used visa for IT technical support professionals in Massachusetts, provided the role qualifies as a specialty occupation requiring a bachelor's degree or higher in a specific technical field. Some employers also use the L-1B for intracompany transferees with specialized knowledge. Australians may be eligible for the E-3 visa, which operates outside the H-1B lottery and is available year-round.
Which cities in Massachusetts have the most IT technical support sponsorship jobs?
Boston and Cambridge account for the largest share of IT technical support sponsorship activity in Massachusetts, driven by the concentration of financial services firms, biotech companies, and major research universities. The Route 128 corridor, spanning suburbs like Waltham, Burlington, and Woburn, is also a significant hub where established technology and defense companies regularly hire IT support professionals with sponsorship.
How to find it technical support visa sponsorship jobs in Massachusetts?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the United States. You can filter by role and state to browse IT technical support positions in Massachusetts posted by employers who have indicated sponsorship availability. Because sponsorship eligibility depends on the specific employer and role structure, reviewing each posting carefully and researching the employer's H-1B filing history through public DOL disclosure data is also worthwhile.
Are there state-specific considerations for IT technical support visa sponsorship in Massachusetts?
Massachusetts employers filing Labor Condition Applications for IT technical support roles must pay at least the prevailing wage for the relevant occupational classification in the specific metro area, which differs between Greater Boston and more rural parts of the state. The state's strong university ecosystem, including MIT, Harvard, and Northeastern, creates an active pipeline of OPT and STEM OPT candidates, meaning some employers are already familiar with sponsoring international IT professionals.
What is the prevailing wage for sponsored it technical support jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.