Product Engineering Manager Visa Sponsorship Jobs in Idaho
Idaho's product engineering manager roles are concentrated in Boise's growing tech sector, with employers like Micron Technology, HP Inc., and Clearwater Analytics actively hiring engineering leadership. The state's expanding semiconductor and fintech industries create steady demand for experienced product engineering managers who need H-1B visa or O-1 visa sponsorship.
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DESCRIPTION
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work — through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud.
We are seeking a Support Engineering Manager to oversee our global footprint of CX Support Engineers. Support Engineers (SE) investigate individual customer and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide personalized escalation support to senior leadership. SE's are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we are meeting our commitments to customers across the globe.
The Support Engineering Manager role carries significant responsibility for managing complex technical escalations, ensuring strong stakeholder communication, and developing a high-performing engineering team. You will have the opportunity to operate with a high degree of ownership and independence, proactively managing, and driving operational improvements, while developing mechanisms that improve customer experience and team effectiveness. This includes the ability to independently lead a team, manage ambiguity, drive complex investigations, and influence cross-functional stakeholders.
A day in the life
As the leader for our Support Engineering team, you will be responsible for our global team of Support Engineers. You'll oversee scheduling, development, and technical support provided by the SE team.
As the Support Engineering Manager, you will:
- Serve as an expert on networking, fleet monitoring, and customer support practices
- Know how to discern which customer and service team asks are essential, can be queued, or omitted
- Actively manage executive, VIP, and fleet level escalations including customer communication and case assignment. This includes nights and weekends
- Design methods to evaluate, measure, and improve our network engineering team's performance
- Work in partnership with Vendor and Internal Managers to monitor trends in customer contacts, driving resolutions for complex technical issues through deep dives, log collection and analysis
- Represent the CX org with our product and engineering teams to advocate for the customer experience, influencing decisions for key stakeholders outside of our organization
- Participate in strategic initiatives including long and short term business planning and reporting
- Ability to travel both domestically and internationally
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Computer Engineering or a related technical discipline
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- 3+ years of people management experience
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- 6+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
PREFERRED QUALIFICATIONS
- Experience working in large-scale networking environments
- Leading a globally dispersed team of Engineers providing 24/7 support coverage
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Location: USA, ID, Boise - 142,800.00 - 193,200.00 USD annually
Product Engineering Manager Job Roles in Idaho
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Search Product Engineering Manager Jobs in IdahoProduct Engineering Manager Jobs in Idaho: Frequently Asked Questions
Which companies sponsor visas for product engineering managers in Idaho?
Micron Technology in Boise is one of Idaho's most active visa sponsors for engineering roles, given its large semiconductor manufacturing and R&D operations. HP Inc. and Clearwater Analytics also have hiring history for engineering leadership. Smaller Boise-based software and fintech companies occasionally sponsor, though less consistently than larger employers with established immigration infrastructure.
Which visa types are most common for product engineering manager roles in Idaho?
The H-1B is the most common visa for product engineering manager roles in Idaho, as the position typically qualifies as a specialty occupation requiring a bachelor's degree or higher in engineering, computer science, or a related field. Candidates with exceptional achievement may pursue the O-1A. Those already in the U.S. on F-1 OPT or L-1 visa status sometimes transition into permanent sponsorship through EB-2 or EB-3 pathways.
Which cities in Idaho have the most product engineering manager sponsorship jobs?
Boise accounts for the overwhelming majority of product engineering manager sponsorship opportunities in Idaho. The city hosts most of the state's technology, semiconductor, and financial software employers. Meridian, as part of the greater Boise metropolitan area, also sees hiring activity. Outside the Treasure Valley, sponsorship opportunities for this role are limited given the smaller employer base statewide.
How to find product engineering manager visa sponsorship jobs in Idaho?
Migrate Mate filters job listings specifically for roles that offer visa sponsorship, making it easier to identify product engineering manager openings in Idaho without sorting through employers who won't sponsor. You can search by role and state to surface relevant opportunities at companies like Micron Technology and others with active sponsorship programs, saving time compared to unfiltered general searches.
Are there state-specific considerations for product engineering managers pursuing sponsorship in Idaho?
Idaho's prevailing wage requirements for H-1B product engineering manager roles are determined by Department of Labor data for the Boise metropolitan statistical area, which generally reflects a competitive but lower cost-of-living market compared to coastal tech hubs. Boise State University's engineering programs provide a local graduate pipeline, which means some employers already have familiarity with sponsoring international engineering talent entering the workforce from regional universities.
What is the prevailing wage for sponsored product engineering manager jobs in Idaho?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.