Support Analyst Visa Sponsorship Jobs in Idaho

INTRODUCTION

As an IT Agile Delivery Analyst your job is to plan, lead, execute and oversee the execution of technological initiatives for the credit union, with a strong focus on IT. This includes the facilitation of proper scrum processes to implement strategies that enhance the organization's technological infrastructure, improving operational efficiencies, and ensuring a seamless and innovative user experience across platforms. This role requires close collaboration with agile teams, project managers, IT product owners, IT analysts, senior leadership, and IT executives to achieve the credit union's technological goals and objectives.

Duties and Responsibilities:

• Manage end-to-end agile delivery IT initiatives (software, infrastructure, cybersecurity, IT vendor solutions).
• Lead the execution of IT initiatives and ensure proper implementation and post-launch stabilization.
• Facilitate Agile and Scrum ceremonies, such as daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives to ensure continuous improvement and collaboration.
• Ensure all team members involved in each IT initiative understand estimations, breaking work down into smaller tasks, and remain focused on forward progress.
• Keep IT initiatives on track by removing blockers that may hinder the team’s ability to plan effectively or get each task complete.
• Assists Product in updating the Product backlog based on shifts in priorities and feedback from key decision makers.
• Define technical scope, goals, and deliverables in collaboration with IT product management, stakeholders, technical teams and senior management.
• Work closely with IT management regarding proper resource allocation.
• Coordinate with third party vendors to ensure execution of IT objectives.
• Facilitate effective communication across business line project program managers, IT, vendors, and senior leadership.
• Monitor and report on IT initiative progress, and effectively manage Risks, Assumptions, Issues, and Dependencies as lined out in project RAID logs.
• Ensure all initiatives meet regulatory requirements, information security standards, and IT governance frameworks.
• Manage IT initiatives throughout the Product, Project, and Development lifecycles while managing releases and maintaining proper documentation.
• Conduct retrospectives to capture lessons learned and ensure continuous improvement.
• Drive multiple IT initiatives concurrently in a fast-paced environment.
• Assist with writing technical policies, procedures and documentation for systems, applications, product guides, and FAQ’s.
• Ensure compliance with objectives, organizational policies, procedures, security protocols, and regulatory standards.
• Other duties regarding IT initiatives as assigned.

Qualifications

Bachelor’s degree required, (Business, Computer Science, Computer Information Systems, or related) or equivalent experience. 2-5 years’ experience in IT scrum processes required. Professional Scrum Master I preferred. Experience in a Financial Industry-related field preferred. Strong estimation, analytical, organizational, oral, and written communication skills. Willingness to work outside of normal business hours. Ability to prioritize, meet deadlines, and manage changing priorities with limited direction. Ability to always maintain the confidentiality of the Credit Union and member records.

Performance Standard:

High level of professionalism. Make recommendations to meet the goals and objectives of the Credit Union functions, procedures, and policies. Must have strong analytical, problem solving, conflict resolution and root cause analysis skills. Logical, process-oriented, critical thinker with a natural sense of urgency. Good interpersonal and client-handling skills with the ability to manage expectations and explain technical details. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

This role offers benefits, including:

• Competitive Pay
• Medical, Dental, & Vision Insurance
• Generous Paid Time Off
• Paid Holidays
• Matching 401K AND Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Awesome Culture
• And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.