Support Analyst Visa Sponsorship Jobs in Colorado
Colorado's support analyst job market is anchored by Denver's growing tech sector, with employers like Palantir, Zoom, and Arrow Electronics regularly hiring for technical support roles. Boulder's startup ecosystem and Colorado Springs' defense and government contractors add further demand, making the state a realistic target for international candidates seeking visa sponsorship.
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Get Access To All JobsINTRODUCTION
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
ABOUT THE ROLE
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
HOW YOU WILL MAKE AN IMPACT
- Proactively monitor the production services.
- Provide first-line support to Calastone’s customers.
- Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team.
- Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production.
- Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases.
- Work with the UAT team to test new clients to approved standards during the onboarding process.
- Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer onboarding, ensuring smooth transition into production and to enhance the customer’s perception and experience of the Calastone service.
- Work with, and communicate to, all customers and internal technical staff during implementations.
- Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe.
- Maintain Calastone’s reputation for high-quality service support and delivery.
- Contribute to all aspects of general business improvement.
BASIC QUALIFICATIONS
- Good technical background. Most desirable is experience of databases/SQL (ability to create and run own queries), MQ (any variant), SWIFT, ISO15022, ISO20022, FIX, XML, messaging authentication/certification techniques and secure FTP environments.
- Application support and operations in a client-facing, financial environment.
- Experience of project delivery life-cycles, in accordance with industry best practice.
- Knowledge of ITIL is beneficial.
- Knowledge of Salesforce is an advantage.
PERSON SPECIFICATION
- Ability to remain calm and focused under pressure, while supporting customers, colleagues, and partners to resolve service issues effectively.
- Works well in a collaborative, multi-disciplinary environment.
- Takes initiative and demonstrates accountability in their work.
- Committed to delivering high-quality outcomes and continuous improvement.
- Acts with professionalism, honesty, and integrity in all situations.
- Demonstrates persistence in problem-solving and seeks to understand root causes.
- Strong attention to detail.
- Reflective and open to feedback, with a willingness to learn and grow.
- Leads by example through actions and collaboration.
- Able to contribute effectively in team discussions and adapt to different communication styles.
- Open to flexible working arrangements, including shift patterns, with reasonable adjustments supported where needed.
LOCATION
Location: Denver, CO / Hybrid
Join SS&C, where innovation meets global opportunities. Click here to apply. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
INTRODUCTION
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
ABOUT THE ROLE
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
HOW YOU WILL MAKE AN IMPACT
- Proactively monitor the production services.
- Provide first-line support to Calastone’s customers.
- Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team.
- Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production.
- Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases.
- Work with the UAT team to test new clients to approved standards during the onboarding process.
- Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer onboarding, ensuring smooth transition into production and to enhance the customer’s perception and experience of the Calastone service.
- Work with, and communicate to, all customers and internal technical staff during implementations.
- Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe.
- Maintain Calastone’s reputation for high-quality service support and delivery.
- Contribute to all aspects of general business improvement.
BASIC QUALIFICATIONS
- Good technical background. Most desirable is experience of databases/SQL (ability to create and run own queries), MQ (any variant), SWIFT, ISO15022, ISO20022, FIX, XML, messaging authentication/certification techniques and secure FTP environments.
- Application support and operations in a client-facing, financial environment.
- Experience of project delivery life-cycles, in accordance with industry best practice.
- Knowledge of ITIL is beneficial.
- Knowledge of Salesforce is an advantage.
PERSON SPECIFICATION
- Ability to remain calm and focused under pressure, while supporting customers, colleagues, and partners to resolve service issues effectively.
- Works well in a collaborative, multi-disciplinary environment.
- Takes initiative and demonstrates accountability in their work.
- Committed to delivering high-quality outcomes and continuous improvement.
- Acts with professionalism, honesty, and integrity in all situations.
- Demonstrates persistence in problem-solving and seeks to understand root causes.
- Strong attention to detail.
- Reflective and open to feedback, with a willingness to learn and grow.
- Leads by example through actions and collaboration.
- Able to contribute effectively in team discussions and adapt to different communication styles.
- Open to flexible working arrangements, including shift patterns, with reasonable adjustments supported where needed.
LOCATION
Location: Denver, CO / Hybrid
Join SS&C, where innovation meets global opportunities. Click here to apply. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Support Analyst Job Roles in Colorado
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Search Support Analyst Jobs in ColoradoSupport Analyst Jobs in Colorado: Frequently Asked Questions
Which companies sponsor visas for support analysts in Colorado?
Several established employers in Colorado have a track record of H-1B visa sponsorship for support analyst roles. These include Palantir Technologies in Denver, Arrow Electronics in Centennial, and Oracle's Colorado offices. Larger consulting firms and managed service providers operating in the Denver metro also sponsor regularly. Defense contractors near Colorado Springs, such as Lockheed Martin and Northrop Grumman, hire support analysts and have sponsored visas historically.
Which visa types are most common for support analyst roles in Colorado?
The H-1B is the most common visa category for support analyst positions in Colorado, provided the role requires at least a bachelor's degree in a relevant field such as computer science or information systems. Candidates already in the U.S. on F-1 OPT or STEM OPT can work in these roles before an H-1B is filed. The TN visa is available to Canadian and Mexican nationals if the role maps to a qualifying USMCA occupation.
Which cities in Colorado have the most support analyst sponsorship jobs?
Denver concentrates the largest share of support analyst sponsorship opportunities in Colorado, driven by its established tech and financial services industries. Boulder follows, with a dense cluster of SaaS and software companies that frequently hire for technical support functions. Colorado Springs has a notable concentration of defense and government IT employers. Smaller markets like Fort Collins and Aurora also see hiring activity from regional healthcare and technology firms.
How to find support analyst visa sponsorship jobs in Colorado?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for support analyst roles in Colorado without sifting through positions that don't offer sponsorship. You can narrow results by location across Denver, Boulder, and Colorado Springs. Because Migrate Mate focuses on sponsorship-confirmed listings, it saves significant time compared to manually researching employer immigration histories for each application.
Are there any Colorado-specific factors that affect visa sponsorship for support analysts?
Colorado's Equal Pay for Equal Work Act requires employers to post salary ranges in job listings, which gives international candidates useful transparency when assessing whether a role meets H-1B prevailing wage requirements before applying. The state's strong university pipeline from CU Boulder, Colorado State, and the University of Denver produces a large pool of international graduates, meaning employers in the region are generally more familiar with the H-1B process than employers in less tech-concentrated states.
What is the prevailing wage for sponsored support analyst jobs in Colorado?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.