Support Analyst Visa Sponsorship Jobs in Iowa
Support analyst roles in Iowa are concentrated in Des Moines, Cedar Rapids, and Iowa City, where financial services firms like Principal Financial Group and Transamerica, along with major healthcare systems and university IT departments, drive steady demand. Several of these employers have established visa sponsorship track records for qualified international candidates in technical support functions.
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Get Access To All JobsPosition Summary
The University of Iowa Health Care Department of Radiology is seeking an IT Support Analyst to provide technical support, consultation, and guidance to radiologists and staff using radiology information systems and imaging software. This position is responsible for troubleshooting technical issues, delivering exceptional customer service to end users, and identifying effective technology solutions to support clinical operations. The IT Support Analyst also assists with user training, supports daily system operations, and contributes to technology planning and optimization efforts to enhance user experience, system performance, and organizational effectiveness.
This position will be eligible for WFH two days after an initial training period.
Position Responsibilities
- Troubleshoots and answers questions related to the functionality and use of a variety of computer systems used in Radiology
- Performs AQ functions on a variety of computer systems used in Radiology, including reconciling patient data and deletion of incorrect data
- Assists end users across the enterprise with image viewing, processing orders from providers for external Radiology studies, and requests for Radiology studies from outside facilities
- Performs first level troubleshooting for Radiology computer system issues
- Assists in training Radiologists and Residents on using Radiology PACS, dictation system, and other computer systems
- Processes orders from providers for external Radiology studies and requests for Radiology studies from outside facilities
The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job.
University of Iowa Health Care — recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®
Percent of Time: 100%
Schedule: Monday - Friday; 0830-1700; rotating holiday coverage
Pay Structure: 3A
Benefits Highlights:
- Regular salaried position located in Iowa City, Iowa.
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
- For more information about Why Iowa? Click here
Education Requirements
A Bachelor's degree in STEM or related field, or an equivalent combination of education and experience.
Experience Requirements
- Six months of related customer service experience in a health care setting
- Excellent written, verbal, and interpersonal communication skills
- Excellent attention to detail and demonstrated ability to prioritize, multi-task and quickly change focus
- Demonstrated ability to handle complex situations with minimal supervision
- Demonstrated proficiency with Microsoft Office and computer software applications
Desirable Qualifications Requirements
- Experience identifying opportunities for improvement, making recommendations and suggestions to improve workflows
- Experience with Radiology PACS system
- Self-motivated with initiative to seek out additional responsibilities, tasks and projects
- Experience working with EPIC software/systems
- Knowledge of University of Iowa Policies and Procedures
Application Process
To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
- Job openings are posted for a minimum of 7 calendar days or until position is filled
- Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check
Additional Information
- Classification Title: IT Support Analyst
- Appointment Type: Professional and Scientific
- Schedule: Full-time
- Work Modality Options: On Campus, Hybrid within Iowa
Compensation
- Pay Level: 3A
Contact Information
- Organization: Healthcare
- Contact Name: Nathan Topping
- Contact Email: nathan-topping@uiowa.edu
Position Summary
The University of Iowa Health Care Department of Radiology is seeking an IT Support Analyst to provide technical support, consultation, and guidance to radiologists and staff using radiology information systems and imaging software. This position is responsible for troubleshooting technical issues, delivering exceptional customer service to end users, and identifying effective technology solutions to support clinical operations. The IT Support Analyst also assists with user training, supports daily system operations, and contributes to technology planning and optimization efforts to enhance user experience, system performance, and organizational effectiveness.
This position will be eligible for WFH two days after an initial training period.
Position Responsibilities
- Troubleshoots and answers questions related to the functionality and use of a variety of computer systems used in Radiology
- Performs AQ functions on a variety of computer systems used in Radiology, including reconciling patient data and deletion of incorrect data
- Assists end users across the enterprise with image viewing, processing orders from providers for external Radiology studies, and requests for Radiology studies from outside facilities
- Performs first level troubleshooting for Radiology computer system issues
- Assists in training Radiologists and Residents on using Radiology PACS, dictation system, and other computer systems
- Processes orders from providers for external Radiology studies and requests for Radiology studies from outside facilities
The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job.
University of Iowa Health Care — recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®
Percent of Time: 100%
Schedule: Monday - Friday; 0830-1700; rotating holiday coverage
Pay Structure: 3A
Benefits Highlights:
- Regular salaried position located in Iowa City, Iowa.
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
- For more information about Why Iowa? Click here
Education Requirements
A Bachelor's degree in STEM or related field, or an equivalent combination of education and experience.
Experience Requirements
- Six months of related customer service experience in a health care setting
- Excellent written, verbal, and interpersonal communication skills
- Excellent attention to detail and demonstrated ability to prioritize, multi-task and quickly change focus
- Demonstrated ability to handle complex situations with minimal supervision
- Demonstrated proficiency with Microsoft Office and computer software applications
Desirable Qualifications Requirements
- Experience identifying opportunities for improvement, making recommendations and suggestions to improve workflows
- Experience with Radiology PACS system
- Self-motivated with initiative to seek out additional responsibilities, tasks and projects
- Experience working with EPIC software/systems
- Knowledge of University of Iowa Policies and Procedures
Application Process
To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
- Job openings are posted for a minimum of 7 calendar days or until position is filled
- Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check
Additional Information
- Classification Title: IT Support Analyst
- Appointment Type: Professional and Scientific
- Schedule: Full-time
- Work Modality Options: On Campus, Hybrid within Iowa
Compensation
- Pay Level: 3A
Contact Information
- Organization: Healthcare
- Contact Name: Nathan Topping
- Contact Email: nathan-topping@uiowa.edu
Support Analyst Job Roles in Iowa
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Search Support Analyst Jobs in IowaSupport Analyst Jobs in Iowa: Frequently Asked Questions
Which companies sponsor visas for support analysts in Iowa?
Principal Financial Group, Transamerica, UnityPoint Health, and the University of Iowa are among the Iowa employers with documented histories of sponsoring work visas for technical and support roles. Large financial services and healthcare organizations tend to have dedicated HR and immigration teams, making them more equipped to navigate the sponsorship process than smaller Iowa businesses.
Which visa types are most common for support analyst roles in Iowa?
The H-1B visa is the most common visa for support analysts in Iowa, provided the role requires a bachelor's degree in a specific technical or business field. Candidates already in the U.S. on OPT or STEM OPT are also frequently hired into these roles. TN visas are an option for Canadian and Mexican nationals in qualifying analyst classifications under USMCA.
Which cities in Iowa have the most support analyst sponsorship jobs?
Des Moines is the primary hub, driven by its concentration of insurance, financial services, and healthcare companies. Cedar Rapids has a growing technology and insurance sector, with employers like Transamerica maintaining significant operations there. Iowa City benefits from the University of Iowa's IT and research infrastructure, generating support analyst openings that have historically included visa sponsorship.
How to find support analyst visa sponsorship jobs in Iowa?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search support analyst roles in Iowa without sorting through postings that won't consider international candidates. The platform is built for this use case, letting you focus on Des Moines, Cedar Rapids, and Iowa City employers who have indicated willingness to sponsor, saving considerable time in your job search.
Are there any Iowa-specific considerations for support analysts seeking visa sponsorship?
Iowa's support analyst market is shaped by its financial services and healthcare industries, which means prevailing wage determinations often reference those sectors specifically. Candidates from University of Iowa, Iowa State University, or University of Northern Iowa with relevant degrees in information systems or computer science are a natural pipeline that some Iowa employers already sponsor through OPT before transitioning to H-1B status.
What is the prevailing wage for sponsored support analyst jobs in Iowa?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.