Support Analyst Visa Sponsorship Jobs in Hawaii
Support analyst roles in Hawaii are concentrated around Honolulu, where employers in defense contracting, healthcare, and hospitality technology actively hire. Companies like Leidos, DXC Technology, and the Hawaii Medical Service Association have sponsored work visas for technical support roles. The state's proximity to Asia-Pacific markets also draws managed service providers seeking multilingual support talent.
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Get Access To All JobsINTRODUCTION
First Hawaiian Bank is seeking a Card Services Applications Support Analyst to join our Card Services Operations team.
COMPENSATION:
The salary range for this role is $71,000 to $95,000/yr; commensurate with experience.
SCHEDULE:
Monday to Friday 8:00AM - 5:00 PM (hours may vary)
BASIC QUALIFICATIONS
- Bachelor’s degree in business, information systems, or related field; or an equivalent combination of education and relevant experience required.
- Three (3) years of experience in payment processing operations, card portfolio support, platform/system administration, QA/testing, compliance, and/or vendor support, including experience supporting SOX requirements, access controls, or vendor due diligence required.
- Additional education/coursework in a technical field such as Computer Science, Math, Statistics, etc. a plus.
- Basic data/query skills (e.g., SQL) and visualization (e.g., Power BI/Tableau), preferred.
- Proficient in the Microsoft Office suite, including Word, Excel, and PowerPoint.
- Excellent written and verbal communication skills to enable effective working relationships with key partners.
- Highly organized, detail-oriented, and able to manage competing priorities.
- Experience executing system testing, validating enhancements, documenting results, and supporting production changes.
- Exposure to cross-functional collaboration (Technology, Operations, Compliance, Risk, Product, Vendor Management).
- Proficiency with Excel (lookups, pivots), documentation tools (e.g., Confluence/SharePoint), and ticketing/ALM tools (e.g., JIRA, ServiceNow).
- Strong attention to detail, organization, and documentation skills.
ROLE AND RESPONSIBILITIES
The Vendor Applications Specialist supports day to day administration, testing, and monitoring of third party platforms that enable card product and servicing capabilities. This role executes platform changes, performs end to end testing, documents results, and partners with cross functional teams to maintain reliable operations and a compliant customer experience.
INTRODUCTION
First Hawaiian Bank is seeking a Card Services Applications Support Analyst to join our Card Services Operations team.
COMPENSATION:
The salary range for this role is $71,000 to $95,000/yr; commensurate with experience.
SCHEDULE:
Monday to Friday 8:00AM - 5:00 PM (hours may vary)
BASIC QUALIFICATIONS
- Bachelor’s degree in business, information systems, or related field; or an equivalent combination of education and relevant experience required.
- Three (3) years of experience in payment processing operations, card portfolio support, platform/system administration, QA/testing, compliance, and/or vendor support, including experience supporting SOX requirements, access controls, or vendor due diligence required.
- Additional education/coursework in a technical field such as Computer Science, Math, Statistics, etc. a plus.
- Basic data/query skills (e.g., SQL) and visualization (e.g., Power BI/Tableau), preferred.
- Proficient in the Microsoft Office suite, including Word, Excel, and PowerPoint.
- Excellent written and verbal communication skills to enable effective working relationships with key partners.
- Highly organized, detail-oriented, and able to manage competing priorities.
- Experience executing system testing, validating enhancements, documenting results, and supporting production changes.
- Exposure to cross-functional collaboration (Technology, Operations, Compliance, Risk, Product, Vendor Management).
- Proficiency with Excel (lookups, pivots), documentation tools (e.g., Confluence/SharePoint), and ticketing/ALM tools (e.g., JIRA, ServiceNow).
- Strong attention to detail, organization, and documentation skills.
ROLE AND RESPONSIBILITIES
The Vendor Applications Specialist supports day to day administration, testing, and monitoring of third party platforms that enable card product and servicing capabilities. This role executes platform changes, performs end to end testing, documents results, and partners with cross functional teams to maintain reliable operations and a compliant customer experience.
Support Analyst Job Roles in Hawaii
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Search Support Analyst Jobs in HawaiiSupport Analyst Jobs in Hawaii: Frequently Asked Questions
Which companies in Hawaii sponsor visas for support analysts?
Defense contractors with a strong presence in Hawaii, including Leidos, Booz Allen Hamilton, and ManTech, have sponsored visas for support analyst roles tied to federal contracts. Healthcare organizations like Hawaii Medical Service Association and The Queen's Health Systems also hire in this area. Managed service providers and hospitality technology vendors operating out of Honolulu round out the sponsoring employer pool.
Which visa types are most common for support analyst roles in Hawaii?
The H-1B is the most common visa category for support analyst positions in Hawaii, provided the role requires a bachelor's degree in a specific technical field such as information systems, computer science, or a related discipline. Australian citizens may qualify for the E-3 visa, which has no lottery and allows biennial renewals. Employers with existing intracompany transfer structures occasionally use the L-1B for specialized knowledge support roles.
Which cities in Hawaii have the most support analyst sponsorship jobs?
Honolulu accounts for the large majority of support analyst sponsorship opportunities in Hawaii. The concentration of federal agencies, defense contractors, healthcare networks, and financial institutions in the city drives consistent demand. Kapolei, which functions as a secondary business hub on Oahu, has seen growth in technology support hiring. Inter-island positions on Maui or the Big Island exist but are considerably less frequent.
How to find support analyst visa sponsorship jobs in Hawaii?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search support analyst roles in Hawaii without sifting through positions that don't offer sponsorship. The platform surfaces openings from employers with a documented history of sponsoring work visas in technical support functions. Narrowing your search to Honolulu and Oahu will return the highest volume of relevant results for this role type.
Are there state-specific considerations for support analyst visa sponsorship in Hawaii?
Hawaii's high cost of living means prevailing wage requirements under H-1B rules reflect a higher baseline than many mainland states, which influences how employers structure compensation for sponsored roles. The state's significant Department of Defense presence means some support analyst positions require security clearances, which can complicate or limit sponsorship eligibility. University of Hawaii graduates with STEM OPT authorization are a notable local pipeline that employers actively recruit from.
What is the prevailing wage for sponsored support analyst jobs in Hawaii?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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