Support Analyst Visa Sponsorship Jobs in Alabama
Support analyst roles in Alabama are concentrated in Huntsville's defense and technology corridor, Birmingham's healthcare and financial services sector, and Mobile's logistics hub. Major employers including Leidos, SAIC, Intergraph, and large hospital networks have historically sponsored international workers for technical support positions in the state.
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Primary application & end-user support for UKG Pro WFM (Kronos) including but not limited to the following modules Timekeeper, Accruals and Attendance and Analytics. Configure/Support InTouch data capture devices. Design, test, troubleshoot UKG/CRT interfaces between source HR/Payroll systems. Secondary support of other HRIS/Payroll related systems (SAGE People, Cornerstone LMS, etc.). Engage and interact with users to troubleshoot and resolve system issues. Apply and test vendor patches and upgrades. Collaborate with leaders to convert business requirements into technical specifications. Provide technical leadership by providing training both on-site and remote either directly to end users or via train-the-trainer methods. Adhere to all internal and regulatory controls.
Req ID 11693BR
City Albertville
State: Alabama
Company Description
Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.
Key Job Elements
- Support Kronos WFC V8 including but not limited to the following modules Timekeeper, Accruals and Attendance, Activities and Analytics;
- Configure and support InTouch biometric terminals;
- Design, test, and troubleshoot interfaces between Kronos and other internal applications (SAP, PeopleSoft, Baan LN, etc.) using WIM and/or web services;
- Engage and interact with users to troubleshoot and resolve system issues;
- Apply and test vendor patches and upgrades as well as server maintenance with limited business impact;
- Collaborate with leaders to convert business requirements into technical specifications;
- Provide technical leadership by providing training both on-site and remote either directly to end users or via train-the-trainer methods;
- Perform code deployments to other systems (i.e. PeopleSoft);
- Adhere to all Sarbanes-Oxley and Progress Rail auditing and procedural requirements.
Education / Training
- Bachelor degree in CIS, MIS or related Technology field preferred;
- Well-developed analytical and problem solving skills.
Qualifications And Experience
- Minimum 3-5 years of experience in IT support role;
- Able to communicate professionally to both internal and external customers;
- Preferred experience with systems implementations projects;
- Knowledge of Timekeeping (Kronos preferred);
- Highly self-motivated and directed, with extreme care and attention to detail;
- Must be a team player.
Essential And Physical Activities Functions
- Strength – Must be able to lift 40 lbs;
- Motion – The position is primarily in an office setting requiring sitting at the desk the majority of the day; Vision/Hearing Requirements – May spend long periods of time in front of computer screen;
- Work Environment - Will spend the majority of time in office environment, although exposed occasionally to plant facilities requiring exposure to hot and cold environments along with noise exposure;
- Emotional Demands – Must have good communications skills;
- Safety – Not a safety sensitive position but does require the use of PPE when in a production environment.
Benefits
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.
- Competitive Salary
- 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
- Medical/Dental/Vision/Life/Disability Insurance
- Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
- Flexible Spending Accounts
- Paid Vacation
- Paid Holidays
- Paid Time-Off (PTO)
- Employee Assistance Plan
- Education Assistance Program
- Employee Recognition Programs
- Site specific Production and Incentive Plans
- Site specific Step and Skill Level Wage Adjustment Plans
- Site Specific Relocation and Sign-on Bonus Programs
- Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.
- Subject to position, eligibility, and plan guidelines.
EEO
Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
Job Category
Information Technology
PRS Facility Location
Albertville, AL (PRSC Corp HQ) - 001
Job Purpose
Primary application & end-user support for UKG Pro WFM (Kronos) including but not limited to the following modules Timekeeper, Accruals and Attendance and Analytics. Configure/Support InTouch data capture devices. Design, test, troubleshoot UKG/CRT interfaces between source HR/Payroll systems. Secondary support of other HRIS/Payroll related systems (SAGE People, Cornerstone LMS, etc.). Engage and interact with users to troubleshoot and resolve system issues. Apply and test vendor patches and upgrades. Collaborate with leaders to convert business requirements into technical specifications. Provide technical leadership by providing training both on-site and remote either directly to end users or via train-the-trainer methods. Adhere to all internal and regulatory controls.
Req ID 11693BR
City Albertville
State: Alabama
Company Description
Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.
Key Job Elements
- Support Kronos WFC V8 including but not limited to the following modules Timekeeper, Accruals and Attendance, Activities and Analytics;
- Configure and support InTouch biometric terminals;
- Design, test, and troubleshoot interfaces between Kronos and other internal applications (SAP, PeopleSoft, Baan LN, etc.) using WIM and/or web services;
- Engage and interact with users to troubleshoot and resolve system issues;
- Apply and test vendor patches and upgrades as well as server maintenance with limited business impact;
- Collaborate with leaders to convert business requirements into technical specifications;
- Provide technical leadership by providing training both on-site and remote either directly to end users or via train-the-trainer methods;
- Perform code deployments to other systems (i.e. PeopleSoft);
- Adhere to all Sarbanes-Oxley and Progress Rail auditing and procedural requirements.
Education / Training
- Bachelor degree in CIS, MIS or related Technology field preferred;
- Well-developed analytical and problem solving skills.
Qualifications And Experience
- Minimum 3-5 years of experience in IT support role;
- Able to communicate professionally to both internal and external customers;
- Preferred experience with systems implementations projects;
- Knowledge of Timekeeping (Kronos preferred);
- Highly self-motivated and directed, with extreme care and attention to detail;
- Must be a team player.
Essential And Physical Activities Functions
- Strength – Must be able to lift 40 lbs;
- Motion – The position is primarily in an office setting requiring sitting at the desk the majority of the day; Vision/Hearing Requirements – May spend long periods of time in front of computer screen;
- Work Environment - Will spend the majority of time in office environment, although exposed occasionally to plant facilities requiring exposure to hot and cold environments along with noise exposure;
- Emotional Demands – Must have good communications skills;
- Safety – Not a safety sensitive position but does require the use of PPE when in a production environment.
Benefits
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.
- Competitive Salary
- 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
- Medical/Dental/Vision/Life/Disability Insurance
- Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
- Flexible Spending Accounts
- Paid Vacation
- Paid Holidays
- Paid Time-Off (PTO)
- Employee Assistance Plan
- Education Assistance Program
- Employee Recognition Programs
- Site specific Production and Incentive Plans
- Site specific Step and Skill Level Wage Adjustment Plans
- Site Specific Relocation and Sign-on Bonus Programs
- Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.
- Subject to position, eligibility, and plan guidelines.
EEO
Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
Job Category
Information Technology
PRS Facility Location
Albertville, AL (PRSC Corp HQ) - 001
Support Analyst Job Roles in Alabama
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Search Support Analyst Jobs in AlabamaSupport Analyst Jobs in Alabama: Frequently Asked Questions
Which companies sponsor visas for support analysts in Alabama?
Defense contractors and IT service firms are among the most active sponsors for support analyst roles in Alabama. Companies such as Leidos, SAIC, Northrop Grumman, and Booz Allen Hamilton operate significant presences in Huntsville and have sponsored H-1B workers for technical support positions. Birmingham-based health systems and financial institutions, including Regions Bank and UAB Health System, have also appeared in federal sponsorship records for support-oriented roles.
Which visa types are most common for support analyst roles in Alabama?
The H-1B is the most common visa category for support analyst positions in Alabama, particularly where the role requires a bachelor's degree in computer science, information systems, or a related technical field. Some employers also sponsor through the L-1B visa for intracompany transferees with specialized knowledge. TN status is available to Canadian and Mexican nationals whose support analyst role qualifies under an eligible USMCA occupation category.
Which cities in Alabama have the most support analyst sponsorship jobs?
Huntsville leads the state for support analyst sponsorship activity, driven by its dense concentration of defense contractors and federal agency contractors along the Redstone Arsenal corridor. Birmingham is the second-largest market, with opportunities across healthcare IT, banking, and professional services. Mobile and Montgomery offer a smaller but steady pipeline of support analyst openings, primarily through logistics firms, state government contractors, and regional IT managed service providers.
How to find support analyst visa sponsorship jobs in Alabama?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for support analyst roles in Alabama without sorting through positions that do not sponsor. You can filter by state and role type to see active openings from Alabama-based employers who have indicated sponsorship willingness. This saves significant time compared to reviewing unfiltered job boards where sponsorship status is rarely disclosed upfront.
Are there state-specific factors that affect visa sponsorship for support analysts in Alabama?
Alabama's economy is heavily tied to aerospace, defense, and healthcare, which shapes which employers are most active sponsors. Huntsville's proximity to federal contracts through NASA Marshall Space Flight Center and the Army's Redstone Arsenal means many support analyst openings require or eventually lead to security clearance eligibility, which can affect sponsorship timelines and options for foreign nationals. University of Alabama and UAH graduate pipelines also feed entry-level support analyst talent into the regional market.
What is the prevailing wage for sponsored support analyst jobs in Alabama?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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