Support Analyst Visa Sponsorship Jobs in Oregon
Oregon's support analyst job market centers on Portland's growing tech and SaaS sector, with employers like Nike, Daimler Trucks North America, and a cluster of mid-size software companies regularly hiring for these roles. Intel's large Hillsboro campus also drives demand. Visa sponsorship is available but competitive, and most openings concentrate in the Portland metro area.
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Get Access To All JobsTechnical Support Analyst - Join a High-Growth Team Revolutionizing Construction Tech
Are you a curious problem-solver with a passion for helping others navigate complex software? Join our growing Acre Division in Portland, where you will be the backbone of support for our ProjectSight platform, using your empathy and technical curiosity to ensure our customers succeed while working alongside a collaborative, long-tenured team committed to innovation and AI-driven efficiency.
What Makes This Role Great
This is a unique opportunity to join a stable yet rapidly expanding team where your voice matters and your growth is supported through internal mobility and special project gigs. You will be at the forefront of modern support, integrating AI tools into your daily workflow to enhance communication and efficiency, all while enjoying a hybrid schedule that balances in-office collaboration with weekly remote flexibility.
Key Exciting Responsibilities
- Resolve complex technical issues within the ProjectSight platform, focusing on browser troubleshooting and core product functionality.
- Deliver empathetic, high-quality support via email and chat, ensuring customers feel heard and supported throughout the resolution process.
- Partner with internal teams and leads to master the accounting and technical intricacies of our construction management software.
- Adopt and experiment with emerging AI tools to streamline documentation, improve response empathy, and hit key performance indicators.
- Collaborate on-site with colleagues in our Portland office to build a strong team culture and provide immediate support to your peers.
Essential Skills & Experience
- Proven experience in a technical help desk, software support, or customer-facing role where troubleshooting was a primary focus.
- Strong ability to navigate web browser settings and identify issues related to software-as-a-service (SaaS) platforms.
- Exceptional communication skills with a natural ability to convey empathy and technical concepts clearly to diverse users.
- A curious mindset and a drive to independently seek out knowledge and master new, complex products.
Bonus Points For
- Familiarity with SQL concepts or mobile device troubleshooting.
- Experience supporting construction management or accounting software.
- Prior experience working with or an interest in AI-assisted support workflows.
Logistics
- Location: Portland, Oregon (On-site 4 days per week, 1 day remote).
- Travel: 0%
Compensation
- $18.61 - $24.64 hourly
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
Hiring Range
Pay Rate Type Hourly
Bonus Eligible? No
Commission Eligible? No
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics.
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
Trimble’s Privacy Policy
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.
Technical Support Analyst - Join a High-Growth Team Revolutionizing Construction Tech
Are you a curious problem-solver with a passion for helping others navigate complex software? Join our growing Acre Division in Portland, where you will be the backbone of support for our ProjectSight platform, using your empathy and technical curiosity to ensure our customers succeed while working alongside a collaborative, long-tenured team committed to innovation and AI-driven efficiency.
What Makes This Role Great
This is a unique opportunity to join a stable yet rapidly expanding team where your voice matters and your growth is supported through internal mobility and special project gigs. You will be at the forefront of modern support, integrating AI tools into your daily workflow to enhance communication and efficiency, all while enjoying a hybrid schedule that balances in-office collaboration with weekly remote flexibility.
Key Exciting Responsibilities
- Resolve complex technical issues within the ProjectSight platform, focusing on browser troubleshooting and core product functionality.
- Deliver empathetic, high-quality support via email and chat, ensuring customers feel heard and supported throughout the resolution process.
- Partner with internal teams and leads to master the accounting and technical intricacies of our construction management software.
- Adopt and experiment with emerging AI tools to streamline documentation, improve response empathy, and hit key performance indicators.
- Collaborate on-site with colleagues in our Portland office to build a strong team culture and provide immediate support to your peers.
Essential Skills & Experience
- Proven experience in a technical help desk, software support, or customer-facing role where troubleshooting was a primary focus.
- Strong ability to navigate web browser settings and identify issues related to software-as-a-service (SaaS) platforms.
- Exceptional communication skills with a natural ability to convey empathy and technical concepts clearly to diverse users.
- A curious mindset and a drive to independently seek out knowledge and master new, complex products.
Bonus Points For
- Familiarity with SQL concepts or mobile device troubleshooting.
- Experience supporting construction management or accounting software.
- Prior experience working with or an interest in AI-assisted support workflows.
Logistics
- Location: Portland, Oregon (On-site 4 days per week, 1 day remote).
- Travel: 0%
Compensation
- $18.61 - $24.64 hourly
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
Hiring Range
Pay Rate Type Hourly
Bonus Eligible? No
Commission Eligible? No
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics.
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
Trimble’s Privacy Policy
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.
Support Analyst Job Roles in Oregon
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Search Support Analyst Jobs in OregonSupport Analyst Jobs in Oregon: Frequently Asked Questions
Which companies sponsor visas for support analysts in Oregon?
Intel in Hillsboro is one of the most consistent H-1B sponsors in Oregon and hires for technical support roles. Portland-based employers like Nike, Daimler Trucks North America, and a number of SaaS and cloud software companies have also filed sponsorship petitions for support analyst positions. Sponsorship availability varies by company size, hiring volume, and role classification, so confirming sponsorship intent directly with each employer is important.
Which visa types are most common for support analyst roles in Oregon?
The H-1B is the most common visa category for support analysts in Oregon, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field like information systems, computer science, or engineering. Some candidates already on OPT or STEM OPT also work in these roles while employers initiate H-1B sponsorship. L-1B visas apply when a candidate transfers from an overseas office of the same company.
Which cities in Oregon have the most support analyst sponsorship jobs?
Portland is by far the largest market for support analyst roles with visa sponsorship in Oregon, driven by its concentration of technology firms, corporate headquarters, and managed services companies. Hillsboro, just west of Portland, is significant due to Intel's campus and its supplier ecosystem. Beaverton also sees activity given Nike's global headquarters there. Outside the Portland metro, sponsorship opportunities become considerably less frequent.
How to find support analyst visa sponsorship jobs in Oregon?
Migrate Mate is built specifically for international candidates and filters support analyst jobs in Oregon by visa sponsorship status, so you're not sorting through roles that won't consider work authorization. The platform aggregates positions from employers that have a documented history of sponsoring work visas, which saves significant time compared to applying broadly. Filtering by Oregon and the support analyst role type on Migrate Mate surfaces the most relevant opportunities.
Are there state-specific factors that affect support analyst sponsorship in Oregon?
Oregon does not have a state income tax on wages for nonresidents working temporarily, which is a financial consideration worth understanding with a tax professional. More practically, Oregon's tech hiring is heavily concentrated in the Portland metro and Hillsboro corridor, so candidates open to those locations have a broader pool of sponsoring employers. Oregon State University and Portland State University also produce graduates who enter support analyst pipelines, creating some competition for sponsored roles at larger employers.
What is the prevailing wage for sponsored support analyst jobs in Oregon?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which support analyst employers are hiring and sponsoring visas in Oregon right now.
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