Support Analyst Visa Sponsorship Jobs in Oregon
Oregon's support analyst job market centers on Portland's growing tech and SaaS sector, with employers like Nike, Daimler Trucks North America, and a cluster of mid-size software companies regularly hiring for these roles. Intel's large Hillsboro campus also drives demand. Visa sponsorship is available but competitive, and most openings concentrate in the Portland metro area.
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Get Access To All JobsIT Business Analyst
Location: Remote (Preferred to be based in California, Oregon, Washington, or Nevada)
Ready to make a difference?
ICF is seeking an IT Business Analyst to work within a growing and innovative team environment in our Utility Program and Services Group. The IT Business Analyst will support tasks within the software configuration cycle and be responsible for system data integration with the business results it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.
Why you will love working here:
- Quality of life: Flexible workplace arrangements, work-life balance
- Investment of the community: Donation matching, volunteer opportunities
- Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
- And many, many more (Ask your recruiter for more details!)
What you will be doing:
- Support all aspects of the software configuration cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
- Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
- Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
- Generate requirements specifications, use cases, process flow diagrams, user interface designs, and other system documentation
- Support User Acceptance Testing (UAT) activities
- Enter & track support requests ensuring their completion
- Develop an understanding of the client processes and procedures and help identify improvements relative to technology
- Understand the capabilities and application of ICF’s IT systems to deliver solutions for clients
- Train users on IT systems and assist in troubleshooting issues
What we need you to have (minimum qualifications):
- Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent experience)
- 2+ years of experience supporting business analysis, IT systems, or software development projects, including requirements gathering, system design, testing, and developing system documentation such as requirements, use cases, process flows, or test scripts or related work experience
What we would like you to have:
- Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
- Experience with issue tracking and document management tools such as JIRA and SharePoint
- Understanding of relational databases
Professional Skills:
- Strong analytical and organizational skills
- Demonstrated consulting experience with emphasis on customer service
- Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
- Excellent verbal, written, and consulting skills
- Comprehensive knowledge and experience in MS Office products, including Excel, Visio, Teams and PowerPoint
Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$60,940.00 - $103,598.00
Oregon Remote Office (OR99)
IT Business Analyst
Location: Remote (Preferred to be based in California, Oregon, Washington, or Nevada)
Ready to make a difference?
ICF is seeking an IT Business Analyst to work within a growing and innovative team environment in our Utility Program and Services Group. The IT Business Analyst will support tasks within the software configuration cycle and be responsible for system data integration with the business results it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.
Why you will love working here:
- Quality of life: Flexible workplace arrangements, work-life balance
- Investment of the community: Donation matching, volunteer opportunities
- Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
- And many, many more (Ask your recruiter for more details!)
What you will be doing:
- Support all aspects of the software configuration cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
- Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
- Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
- Generate requirements specifications, use cases, process flow diagrams, user interface designs, and other system documentation
- Support User Acceptance Testing (UAT) activities
- Enter & track support requests ensuring their completion
- Develop an understanding of the client processes and procedures and help identify improvements relative to technology
- Understand the capabilities and application of ICF’s IT systems to deliver solutions for clients
- Train users on IT systems and assist in troubleshooting issues
What we need you to have (minimum qualifications):
- Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent experience)
- 2+ years of experience supporting business analysis, IT systems, or software development projects, including requirements gathering, system design, testing, and developing system documentation such as requirements, use cases, process flows, or test scripts or related work experience
What we would like you to have:
- Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
- Experience with issue tracking and document management tools such as JIRA and SharePoint
- Understanding of relational databases
Professional Skills:
- Strong analytical and organizational skills
- Demonstrated consulting experience with emphasis on customer service
- Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
- Excellent verbal, written, and consulting skills
- Comprehensive knowledge and experience in MS Office products, including Excel, Visio, Teams and PowerPoint
Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$60,940.00 - $103,598.00
Oregon Remote Office (OR99)
Support Analyst Job Roles in Oregon
See all 72+ Support Analyst Jobs in Oregon
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Search Support Analyst Jobs in OregonSupport Analyst Jobs in Oregon: Frequently Asked Questions
Which companies sponsor visas for support analysts in Oregon?
Intel in Hillsboro is one of the most consistent H-1B visa sponsors in Oregon and hires for technical support roles. Portland-based employers like Nike, Daimler Trucks North America, and a number of SaaS and cloud software companies have also filed sponsorship petitions for support analyst positions. Sponsorship availability varies by company size, hiring volume, and role classification, so confirming sponsorship intent directly with each employer is important.
Which visa types are most common for support analyst roles in Oregon?
The H-1B is the most common visa category for support analysts in Oregon, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field like information systems, computer science, or engineering. Some candidates already on OPT or STEM OPT also work in these roles while employers initiate H-1B sponsorship. L-1B visas apply when a candidate transfers from an overseas office of the same company.
Which cities in Oregon have the most support analyst sponsorship jobs?
Portland is by far the largest market for support analyst roles with visa sponsorship in Oregon, driven by its concentration of technology firms, corporate headquarters, and managed services companies. Hillsboro, just west of Portland, is significant due to Intel's campus and its supplier ecosystem. Beaverton also sees activity given Nike's global headquarters there. Outside the Portland metro, sponsorship opportunities become considerably less frequent.
How to find support analyst visa sponsorship jobs in Oregon?
Migrate Mate is built specifically for international candidates and filters support analyst jobs in Oregon by visa sponsorship status, so you're not sorting through roles that won't consider work authorization. The platform aggregates positions from employers that have a documented history of sponsoring work visas, which saves significant time compared to applying broadly. Filtering by Oregon and the support analyst role type on Migrate Mate surfaces the most relevant opportunities.
Are there state-specific factors that affect support analyst sponsorship in Oregon?
Oregon does not have a state income tax on wages for nonresidents working temporarily, which is a financial consideration worth understanding with a tax professional. More practically, Oregon's tech hiring is heavily concentrated in the Portland metro and Hillsboro corridor, so candidates open to those locations have a broader pool of sponsoring employers. Oregon State University and Portland State University also produce graduates who enter support analyst pipelines, creating some competition for sponsored roles at larger employers.
What is the prevailing wage for sponsored support analyst jobs in Oregon?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.