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Role description

Systems Analyst

The Role

The Software Analyst II is an engaged member of the Applications team. This role is responsible for developing and maintaining various types of electronic files, completing service requests for existing electronic files, and attending meetings as needed to provide continued support to our internal and external customers.

What You’ll Do

• Collaborates and partners with internal and external customers including team members and other departments to deliver flawless first client implementations and renewals.
• Create, enhance, and develop SQL queries for data integration, and data cleansing.
• Develop and maintain electronic files using Visual Studio, Microsoft SQL Server Management Studio, Visual Cron, Jira, Solarwinds and C#.
• Responsible for managing, prioritizing, and completing open service requests for existing products and services in a timely manner to support our clients and vendors. Escalates when necessary.
• Communicates effectively with technical and non-technical users.
• Competently documents or enhances processes/procedures to promote streamlined processes for the Software Analyst team to ensure team members can competently complete service requests.
• Works efficiently independently or as a team, multi-tasking and prioritizing appropriately to meet tight deadlines.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• Strong understanding of developing and maintaining internal and external file interfaces, requirements, and associated systems/applications. Including HIPAA Standard 5010 layout (834 file), proprietary file layout, inload schema for accuracy and to be able to provide feedback.
• High School diploma or equivalent
• Strong Microsoft SQL Server Management Studio, Visual Studio and C# knowledge.
• Proficiency in using Microsoft Office (Word, Excel, Outlook, etc.).

Preferred Qualifications:

• Knowledge of project management and documentation.
• Knowledge of third-party administrator industry processes and understanding of the healthcare industry.
• Experience with software development methodology (such as Scrum/Agile) and writing effective documentation.

Skills:

• C#, .NET, Data Cleansing, EDI 834, Process Documentation, Scrum, Agile, Jira, ETL, Visual Studio, VisualCron

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote - US

Compensation Range: $62,000-$93,000

Who We Are

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process.

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.