Customer Support Representative Visa Sponsorship Jobs in Illinois
Illinois customer support representative roles with visa sponsorship are concentrated in Chicago, where major employers like Salesforce, Morningstar, and United Airlines operate large customer operations teams. The city's dense tech and financial services sector drives consistent demand for multilingual and technically skilled support professionals seeking H-1B or other work visa pathways.
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Get Access To All JobsBilingual Customer Service Representative / Field Support
Molly Maid of Chicago North Shore - Skokie, IL
Would you like a new career where you get training and have an opportunity to advance? We are looking for a new Customer Service Representative/Field Support to join our growing team!
- $17-$18/hr base rate based on prior experience and qualifications
- EARN upwards of $20/hr with our attractive incentive program (following a 90-day probationary period)
- Full-Time Position. No nights, weekends, or holidays!
- Paid Time Off (PTO) and Holiday Pay (after 90-day probationary period)
- Bilingual English/Spanish is required
- Minimum 2 years customer service experience required!
As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You will be responsible for:
-
Growing and retaining customers – Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we’ll celebrate milestones as a team and have fun in the process!
-
Communicate with customers in a friendly, positive, and professional manner – Our team members love our customers, and you will too. Show them you care about their home; make a connection and you’ll win.
-
Promote our culture and team – Embrace our culture of teamwork and let your positive attitude energize the team.
-
Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
As Field Support for Molly Maid, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for assisting our office in providing field support to our cleaning teams and as a backup for onsite customer estimates.
This includes:
- Perform onsite customer estimates - Use our proven sales system and your knowledge of cleaning quality to provide bullet-proof price estimates.
- Jump in - Return customer calls, respond to customer complaints, and be ready to jump in where needed. Train and grow professionally as our business grows.
- Performing quality checks - Use our proven checklist to ensure our cleaning staff uphold our Molly Maid standard.
- Preparation and launch of field staff in the morning for their scheduled cleans.
- Plan and manage daily route schedule.
- Jump in - Return customer calls, respond to customer complaints, and be ready to jump in where needed. Train and grow professionally as our business grows.
We provide:
- Proven sales and operations training. Come grow with us!
- A COMPANY CAR during the workday so you don’t have to put miles on yours (gas and insurance included).
- Branded and comfortable clothing.
- A stable and consistent working schedule.
- Advancement opportunities – we promote from within!
- A fun culture where success is celebrated as a team.
Our franchise continues to grow at a fast pace and this new position is perfect for the flexible person seeking new challenges.
Job Requirements:
- Legally authorized to work in the United States.
- Bilingual English/Spanish is required.
- Prior cleaning, sales, or supervisory experience highly preferred.
- Complete a background check.
- Valid Driver’s License.
- You are available to work Monday through Friday, 8:00am to 4:30pm.
This job will be a great fit for you if…
- You feel energized when talking with customers over the phone.
- You can ‘work with anyone’ and get along well with different types of people. You’ll be spending a lot of time as a team working together.
- You take pride in your attention to detail and a job well done.
- You are comfortable with a computer and technology.
- You have strong interpersonal, oral and written communication skills.
- You are reliable and self-motivated.
- You can multi-task, prioritize, and manage time effectively.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Bilingual Customer Service Representative / Field Support
Molly Maid of Chicago North Shore - Skokie, IL
Would you like a new career where you get training and have an opportunity to advance? We are looking for a new Customer Service Representative/Field Support to join our growing team!
- $17-$18/hr base rate based on prior experience and qualifications
- EARN upwards of $20/hr with our attractive incentive program (following a 90-day probationary period)
- Full-Time Position. No nights, weekends, or holidays!
- Paid Time Off (PTO) and Holiday Pay (after 90-day probationary period)
- Bilingual English/Spanish is required
- Minimum 2 years customer service experience required!
As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You will be responsible for:
-
Growing and retaining customers – Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we’ll celebrate milestones as a team and have fun in the process!
-
Communicate with customers in a friendly, positive, and professional manner – Our team members love our customers, and you will too. Show them you care about their home; make a connection and you’ll win.
-
Promote our culture and team – Embrace our culture of teamwork and let your positive attitude energize the team.
-
Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
As Field Support for Molly Maid, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for assisting our office in providing field support to our cleaning teams and as a backup for onsite customer estimates.
This includes:
- Perform onsite customer estimates - Use our proven sales system and your knowledge of cleaning quality to provide bullet-proof price estimates.
- Jump in - Return customer calls, respond to customer complaints, and be ready to jump in where needed. Train and grow professionally as our business grows.
- Performing quality checks - Use our proven checklist to ensure our cleaning staff uphold our Molly Maid standard.
- Preparation and launch of field staff in the morning for their scheduled cleans.
- Plan and manage daily route schedule.
- Jump in - Return customer calls, respond to customer complaints, and be ready to jump in where needed. Train and grow professionally as our business grows.
We provide:
- Proven sales and operations training. Come grow with us!
- A COMPANY CAR during the workday so you don’t have to put miles on yours (gas and insurance included).
- Branded and comfortable clothing.
- A stable and consistent working schedule.
- Advancement opportunities – we promote from within!
- A fun culture where success is celebrated as a team.
Our franchise continues to grow at a fast pace and this new position is perfect for the flexible person seeking new challenges.
Job Requirements:
- Legally authorized to work in the United States.
- Bilingual English/Spanish is required.
- Prior cleaning, sales, or supervisory experience highly preferred.
- Complete a background check.
- Valid Driver’s License.
- You are available to work Monday through Friday, 8:00am to 4:30pm.
This job will be a great fit for you if…
- You feel energized when talking with customers over the phone.
- You can ‘work with anyone’ and get along well with different types of people. You’ll be spending a lot of time as a team working together.
- You take pride in your attention to detail and a job well done.
- You are comfortable with a computer and technology.
- You have strong interpersonal, oral and written communication skills.
- You are reliable and self-motivated.
- You can multi-task, prioritize, and manage time effectively.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Customer Support Representative Job Roles in Illinois
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Search Customer Support Representative Jobs in IllinoisCustomer Support Representative Jobs in Illinois: Frequently Asked Questions
Which companies sponsor visas for customer support representatives in Illinois?
Large technology, financial services, and healthcare companies in Illinois are the most consistent sponsors for customer support representative roles. Employers like Salesforce, Morningstar, Enova International, and Walgreens Boots Alliance have filed Labor Condition Applications for support-oriented positions in the past. Enterprise software and SaaS companies headquartered or with major offices in Chicago tend to sponsor more frequently than smaller businesses, given their established immigration compliance infrastructure.
Which visa types are most common for customer support representative roles in Illinois?
The H-1B is the most common visa category for customer support representatives in Illinois when the role qualifies as a specialty occupation, typically requiring a bachelor's degree in a relevant field such as communications, information systems, or business. Roles involving technical product support or enterprise software often meet this threshold. The L-1B intracompany transferee visa is another pathway for candidates moving from a foreign affiliate of a U.S.-based employer into a specialized support function.
Which cities in Illinois have the most customer support representative sponsorship jobs?
Chicago accounts for the overwhelming majority of customer support representative visa sponsorship jobs in Illinois, driven by its concentration of corporate headquarters, fintech firms, and enterprise technology companies in neighborhoods like the Loop, River North, and the Fulton Market tech corridor. Smaller pockets of sponsorship activity exist in suburbs like Schaumburg and Downers Grove, where large multinational corporations maintain regional offices with dedicated customer operations teams.
How to find customer support representative visa sponsorship jobs in Illinois?
Migrate Mate is built specifically for international job seekers and filters customer support representative openings in Illinois by visa sponsorship availability, saving time you'd otherwise spend screening out employers who don't sponsor. You can search by role and state to surface companies actively hiring for these positions. Because Illinois sponsorship is concentrated in Chicago's tech and finance sectors, filtering by those industries on Migrate Mate can help narrow your search effectively.
Are there any Illinois-specific considerations for customer support representative visa sponsorship?
Illinois follows federal prevailing wage requirements, so employers sponsoring H-1B workers in customer support roles must pay the Department of Labor's determined wage for the relevant occupation code in the Chicago metropolitan area, which reflects one of the higher cost-of-living markets in the Midwest. Illinois also has a strong university pipeline through institutions like the University of Illinois and Northwestern, meaning international graduates on OPT sometimes transition into sponsored customer support roles with Chicago-area employers before their OPT period ends.
What is the prevailing wage for sponsored customer support representative jobs in Illinois?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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