Customer Support Representative Visa Sponsorship Jobs in Indiana
Indiana's customer support representative jobs span major employers like Salesforce, Amazon, and Anthem in Indianapolis, as well as tech and logistics firms in Fort Wayne and South Bend. International candidates can find visa-sponsored roles across healthcare, e-commerce, and financial services sectors, where demand for multilingual and specialized support professionals continues to grow.
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Get Access To All JobsPosition Summary: The Lead Gate Attendant/Scale Operator is responsible for accurately and efficiently monitoring and recording waste volumes entering the post collection site, as well as collecting appropriate usage fees from customers. This position is accountable for coordinating the daily activities of Gate Attendant/Scale Operators with the Operations Clerk, Operations Supervisor, and/or Operations Manager. The Lead Gate Attendant/Scale Operator also will oversee and ensure that all work and processes adhere to Company Policy, as well as federal and state requirements.
PRINCIPAL RESPONSIBILITIES:
- Review and ensure that all special waste files are completed correctly, manifests are being recorded correctly, and initial and random inspections are being completed by Operations.
- Perform radiation testing at the scale houses (where applicable) on a weekly basis.
- Relay any issues with the security systems at the scale house to Operation Clerk, Operations Supervisor and/or Operations Manager. Coordinate repairs with third party vendors as needed.
- Review daily schedules to accurately estimate hour requirements for efficient control of the scale houses, making adjustments in work procedures as necessary to ensure production schedules can be adhered to.
- Recommend measures to improve operation methods, turn around times, efficient processing of inbound and outbound weights.
- Direct employees in completion of work; may interpret Company policies, instruction, specifications, blueprints or job orders for employee understanding; assign duties and work to employees; confer with supervisor or manager to coordinate activities of individual departments or shift; train or assist in training of new employees.
- Ensure that the scale house is clean and supplied for the next shift at the completion of each shift.
- Assist Operation Clerk in filing daily paperwork, troubleshooting discrepancies with tickets, reviewing video footage, etc.
- Determine content of material entering facility to properly bill the customer.
- Accept or reject waste load based on content; suggest alternatives based on special waste, type of waste and/or local market training.
- Receive payment from customers; provide receipt to customers.
- Balance the daily receipts to ensure accurate recordkeeping and appropriate billing; deposit daily receipts into the safe depository.
- Document the waste entering the facility, utilizing truck scales and computer systems; track total amount of waste entering the facility.
- Notify operations of special waste or other incoming special loads; direct or dispatch as necessary; process required paperwork and perform other required duties, as necessary to process special loads.
- Answer the telephone and provide general information to callers.
- Maintain the cleanliness of the work area.
- Perform other job-related duties, as assigned.
QUALIFICATIONS
- Good time management skills to ensure assigned own responsibilities and those of staff are completed in an efficient and safe manner.
- Good communication skills; is able to effectively communicate operating issues to management; is a team player and able to motivate staff.
- Good follow through ability; ability to adhere to work schedule and follows through on challenges as they arise.
- Ability to adhere to Company policies and rules set forth; promotes the Company’s safety standards; works with a sense of honestly and trustworthiness.
- Experience in a previous position that required the handling of cash and balancing cash and/or receipts.
- Experience in an environment outside the home with computers and various software programs.
- Previous experience in the waste services industry.
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO)
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
Sustainability Innovation
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
RECENT RECOGNITION
- Barron’s 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Best-In-Class Indices
- Ethisphere’s World’s Most Ethical Companies
- Fortune World’s Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
Position Summary: The Lead Gate Attendant/Scale Operator is responsible for accurately and efficiently monitoring and recording waste volumes entering the post collection site, as well as collecting appropriate usage fees from customers. This position is accountable for coordinating the daily activities of Gate Attendant/Scale Operators with the Operations Clerk, Operations Supervisor, and/or Operations Manager. The Lead Gate Attendant/Scale Operator also will oversee and ensure that all work and processes adhere to Company Policy, as well as federal and state requirements.
PRINCIPAL RESPONSIBILITIES:
- Review and ensure that all special waste files are completed correctly, manifests are being recorded correctly, and initial and random inspections are being completed by Operations.
- Perform radiation testing at the scale houses (where applicable) on a weekly basis.
- Relay any issues with the security systems at the scale house to Operation Clerk, Operations Supervisor and/or Operations Manager. Coordinate repairs with third party vendors as needed.
- Review daily schedules to accurately estimate hour requirements for efficient control of the scale houses, making adjustments in work procedures as necessary to ensure production schedules can be adhered to.
- Recommend measures to improve operation methods, turn around times, efficient processing of inbound and outbound weights.
- Direct employees in completion of work; may interpret Company policies, instruction, specifications, blueprints or job orders for employee understanding; assign duties and work to employees; confer with supervisor or manager to coordinate activities of individual departments or shift; train or assist in training of new employees.
- Ensure that the scale house is clean and supplied for the next shift at the completion of each shift.
- Assist Operation Clerk in filing daily paperwork, troubleshooting discrepancies with tickets, reviewing video footage, etc.
- Determine content of material entering facility to properly bill the customer.
- Accept or reject waste load based on content; suggest alternatives based on special waste, type of waste and/or local market training.
- Receive payment from customers; provide receipt to customers.
- Balance the daily receipts to ensure accurate recordkeeping and appropriate billing; deposit daily receipts into the safe depository.
- Document the waste entering the facility, utilizing truck scales and computer systems; track total amount of waste entering the facility.
- Notify operations of special waste or other incoming special loads; direct or dispatch as necessary; process required paperwork and perform other required duties, as necessary to process special loads.
- Answer the telephone and provide general information to callers.
- Maintain the cleanliness of the work area.
- Perform other job-related duties, as assigned.
QUALIFICATIONS
- Good time management skills to ensure assigned own responsibilities and those of staff are completed in an efficient and safe manner.
- Good communication skills; is able to effectively communicate operating issues to management; is a team player and able to motivate staff.
- Good follow through ability; ability to adhere to work schedule and follows through on challenges as they arise.
- Ability to adhere to Company policies and rules set forth; promotes the Company’s safety standards; works with a sense of honestly and trustworthiness.
- Experience in a previous position that required the handling of cash and balancing cash and/or receipts.
- Experience in an environment outside the home with computers and various software programs.
- Previous experience in the waste services industry.
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO)
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
Sustainability Innovation
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
RECENT RECOGNITION
- Barron’s 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Best-In-Class Indices
- Ethisphere’s World’s Most Ethical Companies
- Fortune World’s Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
Customer Support Representative Job Roles in Indiana
See all 136+ Customer Support Representative Jobs in Indiana
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Search Customer Support Representative Jobs in IndianaCustomer Support Representative Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for customer support representatives in Indiana?
Indiana employers that have sponsored work visas for customer support roles include Anthem (now Elevance Health), Salesforce, Amazon, and financial services firms concentrated in Indianapolis. Larger healthcare and insurance companies in the state are among the more consistent sponsors, as they often require specialized support professionals with industry knowledge and, in some cases, multilingual capabilities that drive international hiring.
Which visa types are most common for customer support representative roles in Indiana?
The H-1B visa is the most common visa for customer support representatives in Indiana when the role requires a bachelor's degree in a specific field, such as information technology or business. Employers must demonstrate the position qualifies as a specialty occupation. The TN visa is available to Canadian and Mexican nationals in qualifying professional categories. L-1 visa transfers are possible for international employees moving within the same company to an Indiana office.
Which cities in Indiana have the most customer support representative sponsorship jobs?
Indianapolis accounts for the largest share of visa-sponsored customer support roles in Indiana, driven by its concentration of healthcare, insurance, and technology employers. Fort Wayne has a smaller but growing pool of opportunities in manufacturing support and logistics. South Bend and Bloomington occasionally see openings tied to university-affiliated organizations and regional tech companies, though sponsorship activity in those cities is less frequent than in Indianapolis.
How to find customer support representative visa sponsorship jobs in Indiana?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the U.S. You can filter by state and role to find customer support representative positions in Indiana from employers with a history of sponsoring work visas. This narrows your search to companies already open to sponsorship, which saves time compared to applying broadly and discovering late in the process that a company does not sponsor.
Are there any Indiana-specific considerations for customer support representatives seeking visa sponsorship?
Indiana follows federal prevailing wage requirements for sponsored positions, meaning employers must pay the Department of Labor's determined wage for the role and location. Indianapolis-area customer support roles tied to healthcare or financial services may require industry-specific credentials or compliance knowledge, which can strengthen a visa petition by reinforcing the specialty occupation argument. Candidates with multilingual skills are also in higher demand among Indiana employers serving diverse regional markets.
What is the prevailing wage for sponsored customer support representative jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.