Customer Support Representative Visa Sponsorship Jobs in New York
New York is one of the most active states for customer support representative visa sponsorship, with major employers in finance, tech, media, and e-commerce concentrated in New York City, as well as growing opportunities in Buffalo and Albany. Companies like Citibank, American Express, and large SaaS firms regularly hire internationally for customer-facing roles.
Find Customer Support Representative JobsOverview
Showing 5 of 315+ Customer Support Representative Jobs in New York with Visa Sponsorship
See all 315+ Customer Support Representative Jobs in New York with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Representative Jobs in New York with Visa Sponsorship.
Get Access To All JobsIt's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Part-Time Customer Service Representative
This position has a fixed schedule:
- Monday-Friday
- 10:00 AM–2:00 PM
- 20 hours per week
- Onsite in Latham, NY
At Public Partnerships LLC (PPL), you’ll support New Yorkers with disabilities and chronic health conditions as they manage their care and stay independent at home. You’ll be the friendly, knowledgeable voice people rely on, and we’ll support you with strong benefits, growth opportunities, and a clear path forward!
- Location: Onsite – Latham, NY, 12110
- $22/hour + up to 10% performance bonus
- $500 retention bonus at 6 months based on performance
Schedule Snapshot
- Monday- Friday 10:00 AM–2:00 PM
- Onsite in Latham, NY
Based on performance, employees become eligible for:
- Shift bidding opportunities
- Hybrid work (2–3 remote days per week)
- Additional schedule options
Language Skills Desired: We value a diverse, multilingual workforce and encourage candidates who speak any language to apply. This position offers a $1.50/hour bilingual premium.
What You’ll Do
- Deliver exceptional customer service by handling high-volume inbound and outbound calls with professionalism, empathy, and efficiency
- Communicate clearly and effectively with diverse populations, including individuals with disabilities, ensuring a supportive and inclusive experience
- Accurately document all customer interactions, inquiries, and resolutions to meet audit and compliance standards
- Manage administrative tasks such as support tickets, email, and mail routing while maintaining strong attention to detail
- Develop and maintain in-depth knowledge of program rules, policies, and internal systems to resolve customer inquiries confidently
- Apply strong problem-solving and troubleshooting skills to address customer concerns and deliver timely resolutions
- Thrive in a fast-paced environment by effectively prioritizing tasks, managing time, and maintaining high-quality work standards
About PPL
Public Partnerships LLC (PPL) supports people who use long-term care services to self-direct their care. As the Statewide Fiscal Intermediary for New York’s CDPAP program, PPL helps ensure individuals can live independently with the support they need.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Part-Time Customer Service Representative
This position has a fixed schedule:
- Monday-Friday
- 10:00 AM–2:00 PM
- 20 hours per week
- Onsite in Latham, NY
At Public Partnerships LLC (PPL), you’ll support New Yorkers with disabilities and chronic health conditions as they manage their care and stay independent at home. You’ll be the friendly, knowledgeable voice people rely on, and we’ll support you with strong benefits, growth opportunities, and a clear path forward!
- Location: Onsite – Latham, NY, 12110
- $22/hour + up to 10% performance bonus
- $500 retention bonus at 6 months based on performance
Schedule Snapshot
- Monday- Friday 10:00 AM–2:00 PM
- Onsite in Latham, NY
Based on performance, employees become eligible for:
- Shift bidding opportunities
- Hybrid work (2–3 remote days per week)
- Additional schedule options
Language Skills Desired: We value a diverse, multilingual workforce and encourage candidates who speak any language to apply. This position offers a $1.50/hour bilingual premium.
What You’ll Do
- Deliver exceptional customer service by handling high-volume inbound and outbound calls with professionalism, empathy, and efficiency
- Communicate clearly and effectively with diverse populations, including individuals with disabilities, ensuring a supportive and inclusive experience
- Accurately document all customer interactions, inquiries, and resolutions to meet audit and compliance standards
- Manage administrative tasks such as support tickets, email, and mail routing while maintaining strong attention to detail
- Develop and maintain in-depth knowledge of program rules, policies, and internal systems to resolve customer inquiries confidently
- Apply strong problem-solving and troubleshooting skills to address customer concerns and deliver timely resolutions
- Thrive in a fast-paced environment by effectively prioritizing tasks, managing time, and maintaining high-quality work standards
About PPL
Public Partnerships LLC (PPL) supports people who use long-term care services to self-direct their care. As the Statewide Fiscal Intermediary for New York’s CDPAP program, PPL helps ensure individuals can live independently with the support they need.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Customer Support Representative Job Roles in New York
See all 315+ Customer Support Representative Jobs in New York
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Support Representative Jobs in New YorkCustomer Support Representative Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for customer support representatives in New York?
Financial institutions like Citibank, JPMorgan Chase, and American Express have sponsored visas for customer support roles in New York, as have large tech and e-commerce companies with offices in the city. Media and telecommunications companies such as NBCUniversal and Verizon also appear in sponsorship records. Sponsorship availability varies by team, headcount, and business need, so it is not guaranteed at any specific employer.
Which visa types are most common for customer support representative roles in New York?
The H-1B visa is the most common work visa for customer support roles that require a bachelor's degree in a relevant field, such as communications, business, or a foreign language specialty. Some roles may qualify under the TN visa for Canadian and Mexican nationals in eligible occupations. Candidates already on OPT or STEM OPT through a New York university can also work while an employer pursues H-1B visa sponsorship.
Which cities in New York have the most customer support representative sponsorship jobs?
New York City accounts for the overwhelming majority of visa-sponsored customer support positions in the state, particularly in Midtown Manhattan and the Financial District where large corporate headquarters are concentrated. Buffalo has a smaller but growing presence, particularly in healthcare and financial services back-office operations. Albany occasionally has openings tied to state-adjacent organizations and government contractors.
How to find customer support representative visa sponsorship jobs in New York?
Migrate Mate is designed specifically for international job seekers and filters customer support representative roles in New York by visa sponsorship availability, saving you from manually screening hundreds of postings. You can browse active listings, see which employers have sponsored visas in the past, and focus your applications on companies that are realistically open to international candidates rather than applying broadly without that context.
Are there any New York-specific considerations for customer support representative visa sponsorship?
New York employers must meet Department of Labor prevailing wage requirements when filing an H-1B Labor Condition Application, which are benchmarked to New York City's higher cost of living and tend to be above national averages for comparable roles. Candidates with fluency in a second language, particularly Spanish, Mandarin, or French, are frequently sought for customer support positions serving international clients, which can strengthen an employer's case for sponsoring a foreign national.
What is the prevailing wage for sponsored customer support representative jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.