Technology STEM OPT Jobs in Illinois
Technology F-1 STEM OPT sponsorship jobs in Illinois are concentrated in Chicago's downtown tech corridor, along the suburban I-88 Research and Development Corridor, and in the broader Chicagoland area where employers like Motorola Solutions, Discover Financial, and Zebra Technologies have established STEM OPT hiring programs. Illinois ranks among the top Midwestern states for F-1 STEM OPT placements in technology roles.
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Get Access To All JobsAbout Supernova Technology
Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness. We partner with the industry’s largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem.
Why Join Supernova?
At Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives. Here, you’ll work alongside talented and innovative individuals who are committed to driving the future of securities-based lending technology. We foster a culture of collaboration, continuous learning, and growth, where each person’s contributions make a real impact.
About the Role
We are seeking a highly motivated and detail-oriented Customer Support Engineer to join our customer support team. As a Customer Support Engineer, you will be the primary point of contact for our clients, assisting with troubleshooting, product inquiries, and ensuring customer satisfaction. Your technical expertise, problem-solving abilities, and exceptional communication skills will play a crucial role in delivering world-class support to financial institutions utilizing our platform.
Responsibilities
- Represent the voice of the customer to Engineering, Product, and Program Management teams by communicating customer issues and relevant information, assisting with investigation
- Maintain excellent, timely communications with Supernova’s customers and internal stakeholders
- Provide technical support to troubleshoot and resolve issues reported by customers and other team members through chat, helpdesk inquiries, email as well as phone
- Troubleshoot and analyze errors, inconsistencies, and potential bugs, utilizing knowledge of cloud hosting services, logging and monitoring applications, and storage/database layers as required
- Monitor front-end and back-end systems to ensure constant uninterrupted functionality
- Provide fault isolation and root cause analysis for technical issues and outages as well as detailed bug analysis for product and development teams
- Provide configuration instructions, training, and best practices to customers to strengthen the knowledge of the Supernova product
- Act with speed and take ownership of sensitive and/or highly critical issues that need expedited resolution
- Be able to lead and delegate tasks to provide faster and more efficient resolution
- Write technical documentation or knowledge base articles for undocumented incidents as well as update outdated technical documentation
- Provide scheduled on-call support to assist with post-business hours incident management and developer assistance
- Strive to continue to learn each area of Supernova to become an eventual Subject Matter Expert (SME)
Qualifications
- BA/BS Degree in Computer Science or IT Related Field of Study
- 1+ years of experience as a Technical Support Engineer, Application Support Engineer, or applicable customer service experience
- Basic knowledge of back end and front-end programming languages, including Java, Python, SQL, and JavaScript
- Knowledge and understanding of database structures, table relationships, and SQL to query and alter database information
- Basic knowledge of Command Line/Terminal and commands associated with back end services, including CURL Commands, SSH, PGP, AWS CLI, etc
- Excellent written and verbal communication skills
- Ability to work independently and within a highly collaborative team environment
- Commitment to continuous education and drive to stay up to date with the latest technologies
- Ability to lead by example and assist the Enterprise Manager with leadership duties
- Back-end hosting solutions knowledge, such as AWS or Microsoft Azure is a plus
Our Employee Benefits
At Supernova Technology, we provide a robust benefits package to support the health and well-being of our employees. Our offerings include:
- Medical, Dental, and Vision Insurance: Multiple plans with coverage for employees and dependents.
- HSA and FSA Accounts: Tax-advantaged accounts for health and dependent care expenses.
- Life and Disability Insurance: Employer-paid basic coverage with options for additional voluntary coverage.
- Compensation: $50,000 - $75,000 per year
- Retirement Savings: 401(k) plan with employer contributions.
- Employee Assistance Program (EAP): Confidential support services, including free therapy sessions.
- Paid Time Off: Flexible PTO policies.
- Additional Perks: Commuter benefits, pet insurance, continuing education assistance, and more.
Note: Actual salary at the time of hire may vary and may be above or below the range based on various factors, including but not limited to, the candidate's relevant qualifications, skills and experience, and the location where this position may be filled.
Join us and make an impact while growing your career at Supernova!
About Supernova Technology
Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness. We partner with the industry’s largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem.
Why Join Supernova?
At Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives. Here, you’ll work alongside talented and innovative individuals who are committed to driving the future of securities-based lending technology. We foster a culture of collaboration, continuous learning, and growth, where each person’s contributions make a real impact.
About the Role
We are seeking a highly motivated and detail-oriented Customer Support Engineer to join our customer support team. As a Customer Support Engineer, you will be the primary point of contact for our clients, assisting with troubleshooting, product inquiries, and ensuring customer satisfaction. Your technical expertise, problem-solving abilities, and exceptional communication skills will play a crucial role in delivering world-class support to financial institutions utilizing our platform.
Responsibilities
- Represent the voice of the customer to Engineering, Product, and Program Management teams by communicating customer issues and relevant information, assisting with investigation
- Maintain excellent, timely communications with Supernova’s customers and internal stakeholders
- Provide technical support to troubleshoot and resolve issues reported by customers and other team members through chat, helpdesk inquiries, email as well as phone
- Troubleshoot and analyze errors, inconsistencies, and potential bugs, utilizing knowledge of cloud hosting services, logging and monitoring applications, and storage/database layers as required
- Monitor front-end and back-end systems to ensure constant uninterrupted functionality
- Provide fault isolation and root cause analysis for technical issues and outages as well as detailed bug analysis for product and development teams
- Provide configuration instructions, training, and best practices to customers to strengthen the knowledge of the Supernova product
- Act with speed and take ownership of sensitive and/or highly critical issues that need expedited resolution
- Be able to lead and delegate tasks to provide faster and more efficient resolution
- Write technical documentation or knowledge base articles for undocumented incidents as well as update outdated technical documentation
- Provide scheduled on-call support to assist with post-business hours incident management and developer assistance
- Strive to continue to learn each area of Supernova to become an eventual Subject Matter Expert (SME)
Qualifications
- BA/BS Degree in Computer Science or IT Related Field of Study
- 1+ years of experience as a Technical Support Engineer, Application Support Engineer, or applicable customer service experience
- Basic knowledge of back end and front-end programming languages, including Java, Python, SQL, and JavaScript
- Knowledge and understanding of database structures, table relationships, and SQL to query and alter database information
- Basic knowledge of Command Line/Terminal and commands associated with back end services, including CURL Commands, SSH, PGP, AWS CLI, etc
- Excellent written and verbal communication skills
- Ability to work independently and within a highly collaborative team environment
- Commitment to continuous education and drive to stay up to date with the latest technologies
- Ability to lead by example and assist the Enterprise Manager with leadership duties
- Back-end hosting solutions knowledge, such as AWS or Microsoft Azure is a plus
Our Employee Benefits
At Supernova Technology, we provide a robust benefits package to support the health and well-being of our employees. Our offerings include:
- Medical, Dental, and Vision Insurance: Multiple plans with coverage for employees and dependents.
- HSA and FSA Accounts: Tax-advantaged accounts for health and dependent care expenses.
- Life and Disability Insurance: Employer-paid basic coverage with options for additional voluntary coverage.
- Compensation: $50,000 - $75,000 per year
- Retirement Savings: 401(k) plan with employer contributions.
- Employee Assistance Program (EAP): Confidential support services, including free therapy sessions.
- Paid Time Off: Flexible PTO policies.
- Additional Perks: Commuter benefits, pet insurance, continuing education assistance, and more.
Note: Actual salary at the time of hire may vary and may be above or below the range based on various factors, including but not limited to, the candidate's relevant qualifications, skills and experience, and the location where this position may be filled.
Join us and make an impact while growing your career at Supernova!
STEM OPT Technology Job Roles in Illinois
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Search Technology Jobs in IllinoisTechnology STEM OPT Sponsorship Jobs in Illinois: Frequently Asked Questions
Which technology companies sponsor F-1 STEM OPT visas in Illinois?
Illinois technology employers with documented F-1 STEM OPT hiring include Motorola Solutions, Zebra Technologies, Discover Financial Services, Uptake Technologies, and Cleversafe, alongside Chicago-based consultancies and fintech firms. Large employers in the financial technology sector along the Chicago waterfront and suburban campuses in Schaumburg and Downers Grove also appear regularly in STEM OPT placement records. Employer eligibility depends on active E-Verify enrollment and a qualifying STEM-designated role.
Which cities in Illinois have the most technology F-1 STEM OPT sponsorship jobs?
Chicago accounts for the largest share of technology STEM OPT positions in Illinois, particularly in the River North, Fulton Market, and Loop neighborhoods where software, fintech, and data firms cluster. The suburban I-88 corridor cities of Lisle, Naperville, Aurora, and Downers Grove host major technology campus operations. Schaumburg and Itasca are secondary hubs where hardware and networking employers maintain significant engineering headcount.
How do I find technology F-1 STEM OPT sponsorship jobs in Illinois?
Migrate Mate lists technology roles in Illinois filtered for employers with verified F-1 STEM OPT sponsorship history, letting you search by role type, location, and company without manually cross-referencing DOL filings. Filter for Illinois positions in software engineering, data science, systems architecture, and related STEM-designated fields. Confirming that a specific role carries a STEM-designated CIP code and that the employer is E-Verify enrolled remains your responsibility before accepting any offer.
What types of technology roles typically qualify for F-1 STEM OPT sponsorship?
Roles that qualify must correspond to a STEM-designated CIP code as defined by the Department of Homeland Security. In technology, qualifying positions commonly include software engineer, data scientist, machine learning engineer, cybersecurity analyst, cloud infrastructure engineer, and systems developer. Job titles alone do not determine eligibility; the actual duties and the employer's STEM designation confirmation matter. Your designated school official must authorize the STEM OPT extension based on your specific degree and role alignment.
Are there state-specific considerations for F-1 STEM OPT sponsorship in Illinois technology jobs?
Illinois does not impose state-level visa sponsorship requirements beyond federal rules, but several practical factors apply locally. Illinois employers must comply with state pay transparency and equal pay registration requirements, which can affect how compensation is disclosed during hiring. Chicago's dense concentration of staffing agencies means some posted technology roles are contract-to-hire arrangements that may complicate STEM OPT employer-employee relationship documentation required by USCIS. Confirm direct employment status with any Illinois technology employer before starting the STEM OPT extension process.