Technology STEM OPT Jobs in Nevada
Technology F-1 STEM OPT sponsorship jobs in Nevada are concentrated in Las Vegas and Reno, where companies like Switch, Amazon Web Services, and Caesars Entertainment hire software engineers, data analysts, and cybersecurity specialists. Nevada's growing tech sector and no state income tax make it an increasingly active market for STEM OPT candidates seeking two-year extensions with sponsoring employers.
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Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise infrastructure, and telephony systems, all while delivering world-class client experiences daily. Not only will you resolve escalated service tickets with finesse, but you'll also provide guidance for aging and complex issues, ensuring minimal disruption to our clients' operations. Your expertise will shine as you mentor and coach our team members, elevating our support capabilities to new heights. Join us in making a real difference in healthcare while delivering world-class client experiences daily.
Role and Responsibilities
- Deliver an excellent customer experience in all interactions
- Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
- Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
- Serve as an escalation point to mentor and coach team members
- Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
- Work with vendor representatives to resolve software and hardware issues
- Install and/or upgrade Microsoft Windows Server Operating Systems
- Perform advanced virus, malware and ransomware mediation
- Provide professional quality server room cable management
- Responsible for creating and maintaining high quality, detailed documentation
- Resolve backup issues and perform restore testing
- Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
- Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
- Communicate with clients as required: Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
- Take part in after hours
- On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
- Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
-
Perform on-site technical and customer service support, to include:
-
Emergency/unscheduled repairs of clients' on-site technical systems and equipment
- Performs scheduled maintenance and repairs of clients' technical systems and equipment
- Network switch and server room cable management
- Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
- Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
- Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
- Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
- Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
- Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories. Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
- Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
- Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
- Follow Abacus's defined processes, policies, service delivery standards
- All other duties assigned.
Qualifications and Education Requirements
- Associates degree in technology related field OR equivalent combination of education and work experience
- A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
- Required certifications: Network +, Server +, Windows Server 70-410, 98-365 or equivalent
- Complete other technical and professional development as outlined in development plan
- Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
- Knowledge of VMWare, Citrix, VPN and Terminal Services
- Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
- MSP specific experience strongly desired
- Excellent problem solving and client relationship skills
- Excellent verbal and written communication skills
- Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.
Job Summary
Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise infrastructure, and telephony systems, all while delivering world-class client experiences daily. Not only will you resolve escalated service tickets with finesse, but you'll also provide guidance for aging and complex issues, ensuring minimal disruption to our clients' operations. Your expertise will shine as you mentor and coach our team members, elevating our support capabilities to new heights. Join us in making a real difference in healthcare while delivering world-class client experiences daily.
Role and Responsibilities
- Deliver an excellent customer experience in all interactions
- Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
- Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
- Serve as an escalation point to mentor and coach team members
- Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
- Work with vendor representatives to resolve software and hardware issues
- Install and/or upgrade Microsoft Windows Server Operating Systems
- Perform advanced virus, malware and ransomware mediation
- Provide professional quality server room cable management
- Responsible for creating and maintaining high quality, detailed documentation
- Resolve backup issues and perform restore testing
- Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
- Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
- Communicate with clients as required: Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
- Take part in after hours
- On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
- Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
-
Perform on-site technical and customer service support, to include:
-
Emergency/unscheduled repairs of clients' on-site technical systems and equipment
- Performs scheduled maintenance and repairs of clients' technical systems and equipment
- Network switch and server room cable management
- Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
- Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
- Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
- Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
- Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
- Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories. Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
- Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
- Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
- Follow Abacus's defined processes, policies, service delivery standards
- All other duties assigned.
Qualifications and Education Requirements
- Associates degree in technology related field OR equivalent combination of education and work experience
- A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
- Required certifications: Network +, Server +, Windows Server 70-410, 98-365 or equivalent
- Complete other technical and professional development as outlined in development plan
- Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
- Knowledge of VMWare, Citrix, VPN and Terminal Services
- Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
- MSP specific experience strongly desired
- Excellent problem solving and client relationship skills
- Excellent verbal and written communication skills
- Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.
STEM OPT Technology Job Roles in Nevada
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Search Technology Jobs in NevadaTechnology STEM OPT Sponsorship Jobs in Nevada: Frequently Asked Questions
Which technology companies sponsor F-1 STEM OPT visas in Nevada?
Nevada's most active technology STEM OPT sponsors include Switch (one of the largest data center operators in the U.S., headquartered in Las Vegas), Amazon Web Services, Caesars Entertainment's technology division, and IGT, a gaming technology company based in Reno. Smaller software firms and cybersecurity contractors in the Las Vegas metro also file STEM OPT-compatible Labor Condition Applications with regularity. Employer filing history through OFLC disclosure data is the most reliable way to verify sponsorship activity.
Which cities in Nevada have the most technology F-1 STEM OPT sponsorship jobs?
Las Vegas accounts for the majority of Nevada's technology STEM OPT roles, driven by the hospitality tech, data center, and gaming software industries concentrated there. Reno is the second-largest market, anchored by a growing cluster of technology employers including Tesla's Gigafactory support operations, Employers Holdings, and several cloud infrastructure firms. Henderson and North Las Vegas also host technology employers, particularly in cybersecurity and enterprise software.
How do I find technology F-1 STEM OPT sponsorship jobs in Nevada?
Migrate Mate lets you filter technology jobs in Nevada specifically by F-1 STEM OPT sponsorship eligibility, so you can see which employers have an active history of filing for STEM-designated roles. This is more targeted than a general job search because it surfaces companies whose Labor Condition Application filings confirm sponsorship activity in software engineering, data science, and IT roles in Nevada's Las Vegas and Reno markets.
What types of technology roles typically qualify for F-1 STEM OPT sponsorship in Nevada?
Roles that commonly qualify include software engineer, data analyst, data scientist, cybersecurity analyst, systems administrator, cloud infrastructure engineer, and machine learning engineer. These positions must be tied to a STEM-designated degree program as classified by the Department of Homeland Security's STEM Designated Degree Program List. Nevada employers in gaming technology, data centers, and enterprise software regularly hire for these titles under STEM OPT authorization. Confirming the STEM degree classification and degree alignment with your DSO before accepting an offer is standard practice.
Are there any Nevada-specific considerations for F-1 STEM OPT sponsorship in technology?
Nevada does not have a state income tax, which affects net compensation comparisons but has no bearing on STEM OPT eligibility or the employer's E-Verify enrollment requirement. Employers in Nevada who hire STEM OPT workers must be enrolled in E-Verify, as required by USCIS for all STEM OPT extensions nationwide. Nevada's gaming and hospitality technology sector has unique compliance requirements that some employers cite when assessing sponsorship capacity, so confirming E-Verify status and a signed training plan before your OPT end date is important.