Donor Communications Officer - Annual Fund

Job Description

Overview

Donor Communications Officer – Annual Fund

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health Foundation is seeking individuals who embody these values to join our Donor Communications team in the role of Donor Communications Officer – Annual Fund.

We are seeking a strategic, self-driven, and donor-obsessed fundraising professional to own and execute the Annual Fund strategy for IU Health Foundation. Operating with significant autonomy, this person will coordinate closely with the Director of Donor Communications, the Foundation's data analytics partner, and the broader Foundation calendar to deliver campaigns that are compelling, well-timed, and measurably effective.

Key Relationships

Reports to: Director – Donor Communications and Annual Fund

Direct reports: No

Shift: Full time, Monday – Friday, hybrid

Location: Indianapolis, IN

The Scope:

This role leads Annual Fund strategy execution and donor engagement for IU Health Foundation, including:

• Owning end-to-end execution of Annual Fund campaigns targeting donor segments in the $1–$1,000 range
• Managing and growing the Heart of IU Health team member giving campaign - a significant, high-visibility initiative
• Developing and managing segmented, multi-channel fundraising campaigns via mailers and other outreach channels
• Overseeing donor segments across patient donors, team member donors, and external/other donors
• Coordinating campaign timing with the full Foundation calendar to align with events and programming themes
• Collaborating with the Foundation's data analytics partner on segmentation and campaign performance
• Partnering with internal stakeholders to create compelling donor communications and stewardship experiences
• Tracking and reporting on donor acquisition and retention metrics to evaluate campaign effectiveness

Candidate Qualifications

Candidates for this position will be evaluated according to the following criteria and competencies.

• Bachelor's Degree is required.
• Requires 3-5 years of relevant experience.
• Requires working knowledge of fundraising software (i.e. Raiser's Edge, Salesforce).
• Requires proficiency in MS office (Word, PowerPoint, Excel).
• Experience with a matrix organization and complex work environment is preferred.

The “DNA” for Success

Ownership Mentality: You run the Annual Fund like it's yours: you will plan, execute, and evaluate campaigns end-to-end.

Donor-Motivated: You're energized by donor growth metrics, not just mailer execution.

Strategic & Thematic: You understand how to time and theme campaigns for maximum impact - aligning outreach to events, giving moments, and donor psychology.

Organized & Calendar-Aware: You manage a complex calendar of campaigns with multiple dependencies, and you keep everything on track without dropping balls.

Strong Communicator & Writer: You craft donor-facing communications that are warm, compelling, and on-brand.

Collaborative: You coordinate effectively with your director, data partners, and cross-functional Foundation colleagues without needing constant direction.

Data-Curious: You may not be a data analyst, but you're comfortable working with segmentation logic and campaign performance data to make smarter decisions.

Mission-Connected: You genuinely care about the work IU Health does and can translate that passion into donor communications that move people to give.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.