Technical Support Visa Sponsorship Jobs in Indiana
Indiana's technical support job market spans manufacturing technology hubs like Indianapolis and Fort Wayne, with major employers including Salesforce, Eli Lilly, and Cummins regularly hiring technical support professionals. International candidates seeking visa sponsorship will find opportunities across enterprise software, healthcare IT, and industrial technology sectors concentrated in Indiana's largest metro areas.
Find Technical Support JobsOverview
Showing 5 of 84+ Technical Support Jobs in Indiana with Visa Sponsorship
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 84+ Technical Support Jobs in Indiana with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Support Jobs in Indiana with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
JOB DESCRIPTION
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker’s Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our customers. Hours may vary from 6am-6pm EST. Rare late shift work and on-call work on an as-needed basis. This role is onsite in Fort Wayne, Indiana a minimum of three days a week: Tuesday, Wednesday and Thursday.
Primary work location: 1950 West Cook Road, Fort Wayne, IN
WHAT YOU WILL DO:
- You will document and manage customer issues, delivering excellent customer service and managing customer expectations
- Monitor and respond to customer inquiries, coordinate customer communication, assuring timely status updates and issue resolution
- You will collaborate within the company, escalating issues and engaging others to solve hard problems
- You will report product defects and enhancement requests
- Identify and advocate product supportability requirements
WHAT YOU NEED:
Required:
- BA in Computer Science or related field, or in lieu of Bachelors, 6+ years additional relevant work experience
- Minimum 2 years experience in customer technical support role working in a hosted application
- Ability to travel (10%) and be available for late shift or on-call as needed.
Preferred:
- Red Hat Enterprise Linux (RHEL) system administration knowledge is preferred
- Familiarity with Linux service and performance troubleshooting is a plus
- Knowledge of tools such as Command line, power shell, performance monitor or other data gathering tools preferred
- Familiarity with log analysis, correlating multiple log types for deep dive analysis
- Knowledge of system administration and support knowledge of Server Virtualization Hypervisors such as VMWare or Microsoft Hyper-V
- Basic understanding of SSL/TLS certifications with a basic understanding of Public Key Infrastructure (PKI)
- Basic understanding of authentication protocols such as LDAP and 802.1x
- Understanding of relational database systems and SQL scripting
UNITED STATES OF AMERICA PAY RANGES:
- USN: $69,500 - $110,900 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
INTRODUCTION
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
JOB DESCRIPTION
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker’s Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our customers. Hours may vary from 6am-6pm EST. Rare late shift work and on-call work on an as-needed basis. This role is onsite in Fort Wayne, Indiana a minimum of three days a week: Tuesday, Wednesday and Thursday.
Primary work location: 1950 West Cook Road, Fort Wayne, IN
WHAT YOU WILL DO:
- You will document and manage customer issues, delivering excellent customer service and managing customer expectations
- Monitor and respond to customer inquiries, coordinate customer communication, assuring timely status updates and issue resolution
- You will collaborate within the company, escalating issues and engaging others to solve hard problems
- You will report product defects and enhancement requests
- Identify and advocate product supportability requirements
WHAT YOU NEED:
Required:
- BA in Computer Science or related field, or in lieu of Bachelors, 6+ years additional relevant work experience
- Minimum 2 years experience in customer technical support role working in a hosted application
- Ability to travel (10%) and be available for late shift or on-call as needed.
Preferred:
- Red Hat Enterprise Linux (RHEL) system administration knowledge is preferred
- Familiarity with Linux service and performance troubleshooting is a plus
- Knowledge of tools such as Command line, power shell, performance monitor or other data gathering tools preferred
- Familiarity with log analysis, correlating multiple log types for deep dive analysis
- Knowledge of system administration and support knowledge of Server Virtualization Hypervisors such as VMWare or Microsoft Hyper-V
- Basic understanding of SSL/TLS certifications with a basic understanding of Public Key Infrastructure (PKI)
- Basic understanding of authentication protocols such as LDAP and 802.1x
- Understanding of relational database systems and SQL scripting
UNITED STATES OF AMERICA PAY RANGES:
- USN: $69,500 - $110,900 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Technical Support Job Roles in Indiana
See all 84+ Technical Support Jobs in Indiana
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Technical Support Jobs in IndianaTechnical Support Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for technical support roles in Indiana?
Several large Indiana employers have a documented history of sponsoring work visas for technical support positions. Salesforce's Indianapolis operations, Eli Lilly, Cummins, Anthem (now Elevance Health), and Genesys are among the companies that have filed Labor Condition Applications for technical support roles. Larger enterprises with established HR and legal teams are generally more equipped to manage the sponsorship process than smaller firms.
Which visa types are most common for technical support roles in Indiana?
The H-1B visa is the most common visa for technical support roles in Indiana, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related field. Roles involving systems administration, IT infrastructure, or software support engineering are more likely to meet that threshold. The TN visa is available to Canadian and Mexican nationals in qualifying technical categories, and the L-1 visa applies to intracompany transfers moving into Indiana offices.
Which cities in Indiana have the most technical support sponsorship jobs?
Indianapolis accounts for the majority of technical support visa sponsorship activity in Indiana, driven by its concentration of corporate headquarters, healthcare systems, and technology firms. Fort Wayne and Bloomington also generate demand, with Bloomington benefiting from Indiana University's proximity and the IT operations it supports. Carmel and Fishers, both Indianapolis suburbs, have grown as technology employer hubs and are worth including in any Indiana job search.
How to find technical support visa sponsorship jobs in Indiana?
Migrate Mate is built specifically for international candidates and filters technical support roles in Indiana by visa sponsorship availability, saving you from sifting through listings that won't consider work authorization. The platform surfaces employers who have sponsored before, which is a practical signal of willingness to sponsor again. Focusing your search on Indianapolis and its suburbs will return the highest concentration of relevant openings in Indiana.
Are there any Indiana-specific considerations for technical support visa sponsorship?
Indiana's cost of living relative to coastal tech hubs means prevailing wage requirements for technical support roles may differ from what candidates see quoted for cities like San Francisco or New York. Employers must pay at least the Department of Labor prevailing wage for the specific role and location, which is determined at the county level. Indiana University and Purdue University also produce a pipeline of international graduates on OPT who are actively recruited into technical support roles across the state.
What is the prevailing wage for sponsored technical support jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.