Supply Chain Operations Visa Sponsorship Jobs in Maryland
Maryland's supply chain operations sector draws from major employers like Northrop Grumman, Leidos, and McCormick & Company, with activity concentrated in Baltimore, Rockville, and the DC metro corridor. Federal contracting and logistics infrastructure make Maryland a consistent source of visa sponsorship opportunities for international supply chain professionals.
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Get Access To All JobsINTRODUCTION
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast.
ROLE AND RESPONSIBILITIES
The Principal Customer Onboarding Manager is responsible for leading the successful delivery of ZoomInfo's most complex, strategic customer onboarding programs. Acting as the overall implementation lead, this role drives project governance, cross-functional execution, risk management, and executive communication to ensure customers achieve rapid time-to-value and long-term adoption. In addition to leading strategic implementations, this role establishes delivery standards, mentors onboarding teams, and continuously improves onboarding methodologies for enterprise deployments.
What You'll Do:
Program & Project Leadership
- Serve as the overall project lead for ZoomInfo's most strategic and complex customer onboarding engagements.
- Develop comprehensive implementation plans, including project scope, milestones, dependencies, resource planning, risk mitigation, and success criteria.
- Drive execution across multiple concurrent enterprise onboarding programs while balancing customer outcomes, timelines, quality, and business priorities.
- Facilitate recurring project governance meetings, executive status reviews, and stakeholder communications throughout the implementation lifecycle.
- Identify, manage, and proactively resolve project risks, issues, dependencies, and scope changes.
Cross-Functional Program Management
- Coordinate execution across Customer Success, Solutions Engineering, Professional Services, Product, Learning & Development, Sales, and Technical Implementation teams.
- Own cross-functional accountability to ensure deliverables are completed on schedule and implementation milestones remain on track.
- Establish clear decision points, escalation paths, and governance processes for complex customer implementations.
Operational Excellence
- Own project documentation, implementation plans, milestones, and customer communications within Salesforce and other project management systems.
- Standardize implementation artifacts, project plans, playbooks, and delivery frameworks to improve consistency across Custom Onboarding.
- Lead continuous improvement initiatives that enhance implementation quality, efficiency, and customer experience.
- Develop reporting and executive dashboards to communicate project health, progress, risks, and outcomes.
Strategic Leadership
- Partner with Product to influence roadmap priorities based on enterprise customer implementation feedback and recurring deployment challenges.
- Serve as the subject matter expert for enterprise onboarding methodologies, deployment strategies, and implementation best practices.
- Mentor onboarding managers by sharing project management best practices, implementation frameworks, and customer engagement strategies.
- Lead team enablement initiatives, including coaching sessions, project reviews, and knowledge-sharing forums.
- Partner with leadership to define, document, and evolve processes supporting complex onboarding motions.
BASIC QUALIFICATIONS
- 7+ years of experience leading complex customer implementations, enterprise onboarding, program management, professional services, or customer success within a SaaS environment.
- Bachelor's Degree in business or a related field strongly preferred.
- Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes.
- Highly collaborative, organized, and execution-oriented with strong presentation skills.
- Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work.
- Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues.
- Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred).
- Highly familiar with Salesforce CRM.
- Able to be successful in a fast-paced environment that rewards hard work and self-motivation.
- Superior relationship and communication skills (both verbal and written).
- Demonstrated experience leading enterprise, cross-functional implementation programs involving multiple stakeholders and executive sponsors.
- Proven ability to manage project scope, timelines, risks, dependencies, and executive communications.
- Experience creating project governance frameworks, implementation methodologies, or operational processes.
- Strong executive presence with the ability to influence stakeholders across technical and business organizations.
- Exceptional organizational and project management skills with experience managing multiple complex workstreams simultaneously.
COMPENSATION
- The US base salary range for this position is $100,000 - $130,000 + bonus + benefits
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.
We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
LI-
LI-Hybrid
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
INTRODUCTION
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast.
ROLE AND RESPONSIBILITIES
The Principal Customer Onboarding Manager is responsible for leading the successful delivery of ZoomInfo's most complex, strategic customer onboarding programs. Acting as the overall implementation lead, this role drives project governance, cross-functional execution, risk management, and executive communication to ensure customers achieve rapid time-to-value and long-term adoption. In addition to leading strategic implementations, this role establishes delivery standards, mentors onboarding teams, and continuously improves onboarding methodologies for enterprise deployments.
What You'll Do:
Program & Project Leadership
- Serve as the overall project lead for ZoomInfo's most strategic and complex customer onboarding engagements.
- Develop comprehensive implementation plans, including project scope, milestones, dependencies, resource planning, risk mitigation, and success criteria.
- Drive execution across multiple concurrent enterprise onboarding programs while balancing customer outcomes, timelines, quality, and business priorities.
- Facilitate recurring project governance meetings, executive status reviews, and stakeholder communications throughout the implementation lifecycle.
- Identify, manage, and proactively resolve project risks, issues, dependencies, and scope changes.
Cross-Functional Program Management
- Coordinate execution across Customer Success, Solutions Engineering, Professional Services, Product, Learning & Development, Sales, and Technical Implementation teams.
- Own cross-functional accountability to ensure deliverables are completed on schedule and implementation milestones remain on track.
- Establish clear decision points, escalation paths, and governance processes for complex customer implementations.
Operational Excellence
- Own project documentation, implementation plans, milestones, and customer communications within Salesforce and other project management systems.
- Standardize implementation artifacts, project plans, playbooks, and delivery frameworks to improve consistency across Custom Onboarding.
- Lead continuous improvement initiatives that enhance implementation quality, efficiency, and customer experience.
- Develop reporting and executive dashboards to communicate project health, progress, risks, and outcomes.
Strategic Leadership
- Partner with Product to influence roadmap priorities based on enterprise customer implementation feedback and recurring deployment challenges.
- Serve as the subject matter expert for enterprise onboarding methodologies, deployment strategies, and implementation best practices.
- Mentor onboarding managers by sharing project management best practices, implementation frameworks, and customer engagement strategies.
- Lead team enablement initiatives, including coaching sessions, project reviews, and knowledge-sharing forums.
- Partner with leadership to define, document, and evolve processes supporting complex onboarding motions.
BASIC QUALIFICATIONS
- 7+ years of experience leading complex customer implementations, enterprise onboarding, program management, professional services, or customer success within a SaaS environment.
- Bachelor's Degree in business or a related field strongly preferred.
- Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes.
- Highly collaborative, organized, and execution-oriented with strong presentation skills.
- Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work.
- Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues.
- Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred).
- Highly familiar with Salesforce CRM.
- Able to be successful in a fast-paced environment that rewards hard work and self-motivation.
- Superior relationship and communication skills (both verbal and written).
- Demonstrated experience leading enterprise, cross-functional implementation programs involving multiple stakeholders and executive sponsors.
- Proven ability to manage project scope, timelines, risks, dependencies, and executive communications.
- Experience creating project governance frameworks, implementation methodologies, or operational processes.
- Strong executive presence with the ability to influence stakeholders across technical and business organizations.
- Exceptional organizational and project management skills with experience managing multiple complex workstreams simultaneously.
COMPENSATION
- The US base salary range for this position is $100,000 - $130,000 + bonus + benefits
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.
We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
LI-
LI-Hybrid
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
Supply Chain Operations Job Roles in Maryland
See all 114+ Supply Chain Operations Jobs in Maryland
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Search Supply Chain Operations Jobs in MarylandSupply Chain Operations Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for supply chain operations roles in Maryland?
Major Maryland employers with documented H-1B visa sponsorship histories in supply chain and operations include Northrop Grumman, Leidos, Booz Allen Hamilton, and McCormick & Company. Amazon and Under Armour also have Maryland-area operations with supply chain functions. Federal contractors tend to dominate sponsorship activity in the state, particularly for procurement, logistics analysis, and operations management roles.
Which visa types are most common for supply chain operations roles in Maryland?
The H-1B is the most common visa for supply chain operations professionals in Maryland, particularly for roles requiring a bachelor's degree in supply chain management, industrial engineering, or business operations. L-1B visas appear for intracompany transfers within multinational logistics and defense firms. TN visas are an option for Canadian and Mexican nationals in qualifying operations roles under USMCA.
Which cities in Maryland have the most supply chain operations sponsorship jobs?
Baltimore is Maryland's primary hub for supply chain operations hiring, with port logistics, food manufacturing, and defense contracting all active in the area. Rockville and Bethesda see demand driven by federal contractors and life sciences firms. The DC metro corridor extending into Prince George's and Montgomery counties also generates consistent openings in procurement and operations management.
How to find supply chain operations visa sponsorship jobs in Maryland?
Migrate Mate is specifically built for international professionals seeking visa sponsorship and filters supply chain operations jobs by state, including Maryland. Rather than sorting through general job listings, you can browse roles from employers with active sponsorship histories in Maryland's defense, logistics, and manufacturing sectors. Migrate Mate surfaces relevant opportunities without requiring you to manually verify sponsorship eligibility.
Are there any Maryland-specific considerations for supply chain operations visa sponsorship?
Maryland's concentration of federal contractors means many supply chain roles may require security clearances, which can complicate or delay sponsorship for non-permanent residents. The University of Maryland and Johns Hopkins also supply local talent, so sponsored candidates often need specialized backgrounds in defense logistics, life sciences supply chains, or advanced operations analytics to stand out. Prevailing wage requirements under the H-1B apply statewide and are determined by the Department of Labor based on the specific role and location.
What is the prevailing wage for sponsored supply chain operations jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.