Customer Service Visa Sponsorship Jobs in Massachusetts

Massachusetts customer service jobs with visa sponsorship are concentrated in Boston, Cambridge, and Worcester, where healthcare systems like Mass General Brigham, financial firms like Fidelity Investments, and technology companies maintain large customer-facing operations. Roles range from patient services coordinators to financial client support specialists, with employers across these industries actively filing H-1B and other work visa petitions.

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Overview

Open Jobs3,923+
Top Visa TypeF-1 OPT
Work Type91% On-site
Salary Range$34K – $45K
Top LocationBoston, MA
Most JobsStarbucks

Showing 5 of 3,923+ Customer Service Jobs in Massachusetts with Visa Sponsorship jobs

Domino'S Pizza, Inc.
Customer Service Rep(03778) - 271 County Street
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Domino'S Pizza, Inc.
Added 1d ago
Customer Service Rep(03778) - 271 County Street
Domino'S Pizza, Inc.
Attleboro, Massachusetts
Customer Service & Support
Customer Service
Not listed
On-Site

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Macy's
Manager, Sales and Customer Service
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Macy's
Added 1d ago
Manager, Sales and Customer Service
Macy's
Saugus, Massachusetts
Customer Service & Support
Sales
Human Resources
Customer Service
$61,930/yr - $103,070/yr
On-Site
3+ yrs exp.
Bachelor's
10,000+

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SRS Distribution
Customer Service Representative
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SRS Distribution
Added 2d ago
Customer Service Representative
SRS Distribution
Malden, Massachusetts
Customer Service & Support
Sales
Customer Service
Customer Support
$22/hr - $28/hr
On-Site
1+ yr exp.
High School
10,000+

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Saint Maria Pie Company Inc.
Customer Service Rep(03712)
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Saint Maria Pie Company Inc.
Added 2d ago
Customer Service Rep(03712)
Saint Maria Pie Company Inc.
North Adams, Massachusetts
Customer Service & Support
Customer Service
Not listed
On-Site
Associate's

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SRS Distribution Inc.
Customer Service Representative
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SRS Distribution Inc.
Added 3d ago
Customer Service Representative
SRS Distribution Inc.
Malden, Massachusetts
Customer Service & Support
Sales
Customer Service
Customer Support
Not listed
On-Site
High School

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Customer Service Job Roles in Massachusetts

Customer Service & Support3,703 jobs
Sales1,242 jobs
Account Management758 jobs
Customer Service695 jobs
Hospitality & Guest Services664 jobs
Human Resources618 jobs
Project & Program Management538 jobs
Administrative & Office Support473 jobs
Healthcare Administration460 jobs
Food Service406 jobs

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Customer Service Jobs in Massachusetts: Frequently Asked Questions

Which companies sponsor visas for customer service roles in Massachusetts?

Massachusetts employers with documented sponsorship histories for customer-facing roles include Mass General Brigham, Boston Children's Hospital, Fidelity Investments, State Street, Liberty Mutual, and Wayfair. Healthcare and financial services firms in the state tend to file the most work visa petitions for support and client services positions. Sponsorship varies by role classification, so confirming with each employer directly is important.

Which visa types are most common for customer service roles in Massachusetts?

The H-1B visa is the most frequently used category for customer service roles in Massachusetts that require a bachelor's degree in a related field, such as communications, business, or information systems. The role must qualify as a specialty occupation, which not all customer service positions meet. Australians may pursue the E-3 visa, and Canadian and Mexican nationals may qualify under the TN category for eligible roles.

Which cities in Massachusetts have the most customer service sponsorship jobs?

Boston is the primary hub, with the highest concentration of sponsored customer service roles tied to its financial services, healthcare, and technology sectors. Cambridge draws demand from biotech and university-adjacent companies. Worcester has a growing presence through healthcare employers and insurance firms. Smaller concentrations exist in Springfield and Lowell, primarily through healthcare networks and regional financial institutions.

How to find customer service visa sponsorship jobs in Massachusetts?

Migrate Mate filters job listings specifically for roles where employers have demonstrated visa sponsorship willingness, including customer service positions across Massachusetts. Rather than sorting through thousands of unfiltered postings, you can search directly for sponsored roles in Boston, Cambridge, and Worcester. Migrate Mate covers industries like healthcare, financial services, and technology, which account for the majority of sponsorship activity in the state.

Are there state-specific factors that affect visa sponsorship for customer service jobs in Massachusetts?

Massachusetts has a high cost of living, which influences the prevailing wage determinations employers must meet when sponsoring H-1B workers. Roles tied to the state's healthcare and financial services industries are more likely to meet specialty occupation standards than general retail or call center positions. The concentration of universities in Boston and Cambridge also creates pipelines of OPT and CPT candidates that some employers are already experienced in sponsoring.

What is the prevailing wage for sponsored customer service jobs in Massachusetts?

U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.

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