Customer Service Visa Sponsorship Jobs in Montana
Montana's customer service job market centers on industries like healthcare, hospitality, and outdoor retail, with employers such as RightNow Technologies (now Oracle), Montana Health Co-op, and regional credit unions historically sponsoring international workers. Billings, Missoula, and Bozeman see the most activity, particularly in tech-adjacent support and healthcare client services roles.
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Job Overview
The Customer Service / Warehouse Supervisor will manage a team of two full-time warehouse employees and two full-time customer service representatives, overseeing daily operations and performance.
Key Job Responsibilities
Customer Service Responsibilities are as follows:
- Supervise and assist with prioritizing customer requests for quotes, bids and lead times.
- Oversee and train employees on policies and procedures for order entry, return good authorizations and credit memos, review expediting and open order reports.
- Evaluate customer orders to determine accuracy and evaluate components based on availability.
- Act as the liaison between the CSR’s and Account Managers/departments for major outages and parts purchases.
- Review order entry activity for proper data collection requirements.
Warehouse Responsibilities are as follows:
- Responsible for inventory in Billings, MT and Northern ID.
- Oversee and train employees on policies and procedures.
- Assist with Inventory Cycle Count process in to ensure counts are done correctly and inventory moves are documented correctly.
- Monitor and maintain warehouse racking, the yard and main warehouses where parts are located.
- Functional backup for the Customer Service / Warehouse Supervisor counterpart.
Truck Driver Responsibilities are as follows:
- Work closely with Truck Driver to schedule and prioritize trucking needs and utilization.
- Work with truck driver on any maintenance costs as applicable.
- Be a liaison between all groups/regions when hauls need to be accomplished.
Qualifications/Requirements
- Excellent Communication Skills
- Proficiency in Microsoft Office
- SAP Experience is preferred but not required
- Warehousing experience 3-5 years
- Highly motivated, with strong communication and analytical skills.
- Mining and Construction industry experience or related OEM heavy manufacturing.
Additional Information
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Join Komatsu and Be Part of Something Big!
Job Overview
The Customer Service / Warehouse Supervisor will manage a team of two full-time warehouse employees and two full-time customer service representatives, overseeing daily operations and performance.
Key Job Responsibilities
Customer Service Responsibilities are as follows:
- Supervise and assist with prioritizing customer requests for quotes, bids and lead times.
- Oversee and train employees on policies and procedures for order entry, return good authorizations and credit memos, review expediting and open order reports.
- Evaluate customer orders to determine accuracy and evaluate components based on availability.
- Act as the liaison between the CSR’s and Account Managers/departments for major outages and parts purchases.
- Review order entry activity for proper data collection requirements.
Warehouse Responsibilities are as follows:
- Responsible for inventory in Billings, MT and Northern ID.
- Oversee and train employees on policies and procedures.
- Assist with Inventory Cycle Count process in to ensure counts are done correctly and inventory moves are documented correctly.
- Monitor and maintain warehouse racking, the yard and main warehouses where parts are located.
- Functional backup for the Customer Service / Warehouse Supervisor counterpart.
Truck Driver Responsibilities are as follows:
- Work closely with Truck Driver to schedule and prioritize trucking needs and utilization.
- Work with truck driver on any maintenance costs as applicable.
- Be a liaison between all groups/regions when hauls need to be accomplished.
Qualifications/Requirements
- Excellent Communication Skills
- Proficiency in Microsoft Office
- SAP Experience is preferred but not required
- Warehousing experience 3-5 years
- Highly motivated, with strong communication and analytical skills.
- Mining and Construction industry experience or related OEM heavy manufacturing.
Additional Information
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Customer Service Job Roles in Montana
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Search Customer Service Jobs in MontanaCustomer Service Jobs in Montana: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Montana?
Montana employers that have historically sponsored work visas for customer-facing and support roles include Oracle (which acquired Bozeman-based RightNow Technologies), Billings Clinic, St. Patrick Hospital in Missoula, and regional financial institutions like Glacier Bancorp. Technology companies with Montana support operations tend to sponsor more frequently than small independent retailers, largely because they have dedicated HR infrastructure to manage the sponsorship process.
Which visa types are most common for customer service roles in Montana?
The H-1B visa is the most common visa for customer service roles that require a relevant bachelor's degree, such as technical support specialists or client success managers at software companies. TN visas are available to Canadian and Mexican nationals in qualifying professional categories. L-1 visas apply when a multinational employer transfers an existing employee into a Montana-based support or account management role.
Which cities in Montana have the most customer service sponsorship jobs?
Billings is Montana's largest city and the most active market for customer service sponsorship, particularly in healthcare administration and financial services. Bozeman has grown significantly due to its technology sector, where software companies often need technical support and client success staff. Missoula rounds out the top three, with university-adjacent businesses and healthcare networks generating consistent demand for support roles.
How to find customer service visa sponsorship jobs in Montana?
Migrate Mate is designed specifically for international job seekers and filters customer service roles in Montana by visa sponsorship availability, saving you from sifting through listings that won't support work authorization. Beyond browsing Migrate Mate, focus on healthcare networks, tech companies, and credit unions headquartered in Billings and Bozeman, as these sectors employ the most customer service staff with documented sponsorship history in the state.
What should international applicants know about customer service sponsorship in Montana specifically?
Montana is a lower-cost-of-living state, which affects prevailing wage calculations under Department of Labor requirements, meaning sponsored salaries may differ from what you'd see in coastal markets. The state has fewer large employers than major metro areas, so sponsorship opportunities are more concentrated in healthcare, financial services, and technology support. University pipelines through Montana State University and the University of Montana also produce local talent that international applicants compete with directly.
What is the prevailing wage for sponsored customer service jobs in Montana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.