Support Lead Visa Sponsorship Jobs in Massachusetts
Massachusetts support lead roles are concentrated in Boston's tech and biotech corridors, with major employers like HubSpot, Wayfair, and Fidelity Investments regularly hiring internationally. The state's dense university ecosystem feeds a strong pipeline of internationally educated candidates into customer-facing technical roles across software, life sciences, and financial services.
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Get Access To All JobsINTRODUCTION
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
ROLE AND RESPONSIBILITIES
Job Summary: Ensures team members are appropriately trained. Manages the workflow and serves as liaison between Lab Control and all other departments.
Essential Responsibilities:
- Serves as liaison between Lab Control and all other departments.
- Resolves all Lab Control related problems with little or no assistance. Communicates problems and resolutions to the leadership team.
- Ensure adequate staffing for all site (e.g., east campus, west campus, and SCC). Prepares schedule and adjusts accordingly, as needs arise. Manages and directs workflow shifting resources, as needed.
- Provides verbal input for performance evaluations for team members. Participates in counseling employees regarding performance.
- Performs Quality Assurance review of requisitions for accuracy. Provides constructive and immediate feedback to individuals. Recommends improvements and plays a lead role in implementing changes.
BASIC QUALIFICATIONS
Required Qualifications:
- High School diploma or GED required.
- 0-1 years related work experience required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Competencies:
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
- Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
PHYSICAL NATURE OF THE JOB
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
COMPENSATION
- Pay Range: $24.26 – $32.64
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
LOCATION
Boston, MA
JOB DETAILS
- Employment: Full-time
- Hours/Week: 40
- Shift: Day
- Category: Laboratory
- Pay Range: $24.26 - $32.64
- FLSA: Non-Exempt
- Req ID: JR93547
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
INTRODUCTION
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
ROLE AND RESPONSIBILITIES
Job Summary: Ensures team members are appropriately trained. Manages the workflow and serves as liaison between Lab Control and all other departments.
Essential Responsibilities:
- Serves as liaison between Lab Control and all other departments.
- Resolves all Lab Control related problems with little or no assistance. Communicates problems and resolutions to the leadership team.
- Ensure adequate staffing for all site (e.g., east campus, west campus, and SCC). Prepares schedule and adjusts accordingly, as needs arise. Manages and directs workflow shifting resources, as needed.
- Provides verbal input for performance evaluations for team members. Participates in counseling employees regarding performance.
- Performs Quality Assurance review of requisitions for accuracy. Provides constructive and immediate feedback to individuals. Recommends improvements and plays a lead role in implementing changes.
BASIC QUALIFICATIONS
Required Qualifications:
- High School diploma or GED required.
- 0-1 years related work experience required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Competencies:
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
- Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
PHYSICAL NATURE OF THE JOB
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
COMPENSATION
- Pay Range: $24.26 – $32.64
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
LOCATION
Boston, MA
JOB DETAILS
- Employment: Full-time
- Hours/Week: 40
- Shift: Day
- Category: Laboratory
- Pay Range: $24.26 - $32.64
- FLSA: Non-Exempt
- Req ID: JR93547
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Support Lead Job Roles in Massachusetts
See all 187+ Support Lead Jobs in Massachusetts
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Search Support Lead Jobs in MassachusettsSupport Lead Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for support leads in Massachusetts?
Technology and financial services companies are the most active sponsors for support lead roles in Massachusetts. HubSpot, Wayfair, Rapid7, and MathWorks have consistent hiring patterns in customer-facing technical roles. Boston-area biotech firms including Biogen and Insulet also hire support leads with international sponsorship. Sponsorship availability varies by company size, hiring cycle, and the specific nature of the role.
Which visa types are most common for support lead roles in Massachusetts?
The H-1B is the most common visa for support lead roles in Massachusetts, provided the position meets the specialty occupation requirement, typically through a technical degree in computer science, engineering, or a closely related field. Candidates already holding L-1B intracompany transferee status or O-1 visas may also be eligible. Support leads with primarily supervisory or generalist responsibilities can face additional scrutiny on specialty occupation grounds.
Which cities in Massachusetts have the most support lead sponsorship jobs?
Boston and Cambridge account for the majority of support lead sponsorship opportunities in Massachusetts, driven by concentrations of SaaS companies, biotech firms, and financial services employers. Waltham and Burlington, both major suburban tech corridors along Route 128, are also significant hiring hubs. Worcester has a smaller but growing presence, particularly around medical device and software companies.
How to find support lead visa sponsorship jobs in Massachusetts?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Massachusetts employers actively open to sponsoring support lead candidates. Rather than sorting through general postings, you can search directly for support lead roles in Massachusetts where sponsorship is confirmed. Migrate Mate is designed for international job seekers navigating the U.S. market, so the listings are curated with sponsorship status in mind.
Are there state-specific considerations for support lead roles and visa sponsorship in Massachusetts?
Massachusetts employers filing H-1B Labor Condition Applications must attest to paying at least the prevailing wage for the support lead role in the relevant metropolitan area, which the Department of Labor determines based on local market data. Boston's high cost of living means prevailing wages for technical support roles are set at competitive levels. Massachusetts also has strong worker protection laws that apply regardless of immigration status, and the state's large university presence means employers are familiar with sponsoring recent graduates.
What is the prevailing wage for sponsored support lead jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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