Support Lead Visa Sponsorship Jobs in Maryland
Maryland's support lead market draws from a strong base of federal contractors, cybersecurity firms, and healthcare technology companies concentrated in the Baltimore-Washington corridor. Employers like Leidos, Booz Allen Hamilton, and SAIC regularly hire support leads, with sponsorship opportunities across Baltimore, Rockville, and Bethesda for qualified international candidates.
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Get Access To All JobsINTRODUCTION
Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.
In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
ABOUT THE ROLE
As a CBRE Lead Account Support, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.
What You’ll Do:
- Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
- Understand the scope of the contract and make sure that all work is carried out accordingly.
- Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
- Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
- Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
- Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
- Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
- Deliver monthly reporting support on Contract and Business Unit Reviews.
- Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
WHAT YOU’LL NEED:
- High School Diploma or GED with 3-4 years of job-related experience.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
WHY CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
COMPENSATION
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Lead Account Support position is $90,000 annually and the maximum salary for the Lead Contract Support position is $90,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
EQUAL EMPLOYMENT OPPORTUNITY
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
CANDIDATE ACCOMMODATIONS
CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
INTRODUCTION
Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.
In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
ABOUT THE ROLE
As a CBRE Lead Account Support, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.
What You’ll Do:
- Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
- Understand the scope of the contract and make sure that all work is carried out accordingly.
- Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
- Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
- Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
- Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
- Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
- Deliver monthly reporting support on Contract and Business Unit Reviews.
- Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
WHAT YOU’LL NEED:
- High School Diploma or GED with 3-4 years of job-related experience.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
WHY CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
COMPENSATION
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Lead Account Support position is $90,000 annually and the maximum salary for the Lead Contract Support position is $90,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
EQUAL EMPLOYMENT OPPORTUNITY
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
CANDIDATE ACCOMMODATIONS
CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Support Lead Job Roles in Maryland
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Search Support Lead Jobs in MarylandSupport Lead Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for support leads in Maryland?
Federal contractors and technology firms dominate visa sponsorship for support leads in Maryland. Companies like Leidos, Booz Allen Hamilton, SAIC, Northrop Grumman, and Tenable have consistent sponsorship histories documented in Department of Labor LCA filings. Healthcare IT firms operating near Baltimore, including those supporting major hospital networks, also appear regularly in sponsorship data for support and technical lead roles.
Which visa types are most common for support lead roles in Maryland?
The H-1B visa is the most common visa category for support leads in Maryland, particularly for roles requiring a bachelor's degree in information technology, computer science, or a related field. Some employers, especially those with Canadian or Australian hires, use TN visa or E-3 visas respectively. Support leads at university-affiliated employers may occasionally access cap-exempt H-1B filings.
Which cities in Maryland have the most support lead sponsorship jobs?
The Baltimore-Washington corridor concentrates most support lead sponsorship activity in Maryland. Rockville, Bethesda, and Silver Spring in Montgomery County attract technology and biotech employers close to federal agencies. Baltimore itself has a growing cybersecurity and healthcare IT presence. Annapolis Junction and Columbia also see demand from defense and government contracting firms with active international hiring programs.
How to find support lead visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it straightforward to find support lead roles in Maryland without sorting through positions that won't consider international candidates. You can filter by state and job function to surface active openings from Maryland employers, including federal contractors and tech firms in the Baltimore-Washington corridor that have documented sponsorship histories.
Are there state-specific considerations for support leads seeking sponsorship in Maryland?
Maryland's concentration of federal contractors introduces a practical consideration: many roles require security clearances, which can complicate or delay sponsorship for candidates who are not yet permanent residents. Employers near the National Security Agency corridor in Fort Meade and around federal agencies in Bethesda often distinguish between cleared and non-cleared positions. Focusing on commercial technology or healthcare IT employers in Baltimore and Montgomery County tends to be more accessible for international candidates early in the sponsorship process.
What is the prevailing wage for sponsored support lead jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.