Support Lead Visa Sponsorship Jobs in West Virginia
Support lead visa sponsorship jobs in West Virginia are concentrated in healthcare, technology services, and customer operations sectors. Employers in Charleston, Morgantown, and Huntington, including major health systems like WVU Medicine and CAMC, periodically sponsor skilled leads managing technical support teams through H-1B visa and other work visa categories.
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Get Access To All JobsThe West Virginia University Division for Land-Grant Engagement is currently accepting applications for a Professional Technologist 2 to serve the Davis College of Agriculture and Natural Resources.
About the Opportunity
The Professional Technologist 2 will provide comprehensive technical support for the Davis College, as well as the other units within the Division for Land-Grant Engagement – the Center for Community Engagement and WVU Extension – as needed. In compliance with all Division and University guidelines, this position will assist with maintaining computer systems, networks, software, and hardware inventory, while resolving help desk issues, supporting teaching and research technology, and helping improve IT services to provide secure and efficient technology operations.
The Professional Technologist 2 is a key member of the Division’s Strategic Communications, Marketing, and Technology team and reports to the Director of Strategic Communications, Marketing and Technology.
Technical Support
- Assists in updates, installations, and maintenance of information technology systems used throughout Davis College of Agriculture and Natural Resources.
- Provides quotes for various hardware and software purchases as needed.
- Troubleshoots various network issues, including wiring, switch port configurations, and testing of network-attached peripherals.
- Assists in support of all computer labs used for teaching and research at Davis College, including responding to time-sensitive and urgent technology matters as needed. Utilize WVU software management systems to provide an efficient method of keeping lab software current.
- Supports systems for various Davis College academic units' research. Helps scholars use technology to support research goals. This may include tasks such as extracting data from different sources, like lab equipment.
- Primary responsibility for promptly completing help desk tickets identified as belonging to Davis College.
- Arranges outsourced repairs and provides equipment on loan when necessary.
- Researches error messages and problems and identifies applicable solutions—including virus and malware problems.
- Provides Active Directory account maintenance.
- Process all inbound inventory to ensure sensitive data has been removed from any devices going to surplus.
- Properly catalog hardware returned to maintain accurate inventory counts.
- Coordinate hardware shipments to surplus for proper disposal following all established West Virginia University guidelines regarding inventory control and transfer of ownership.
Research and Development
- Researches and evaluates new software and hardware. This activity may be identified and directed by Division Technology on an as-needed basis.
- However, this position is expected to be self-directed and proactively seek new technology tools to increase productivity and functionality.
- Provides written evaluations on research to department heads and Division Technology staff.
- Maintains proficiency with software and hardware by engaging in applicable training sessions and reading relevant professional journals, manuals, and other educational sources to provide research-based support.
Miscellaneous
- Attends organizational technology meetings to obtain information relative to new hardware/software and organizational systems and prepare written or oral briefings for program administrators.
- Pursues an approved program of professional development that keeps the employee abreast and current in applicable technology areas.
- Other duties as assigned.
Qualifications
- Bachelor's degree in computer science, information systems, or related fields.
- A minimum of two (2) years of applicable work experience in a computer-related customer support field, consulting or training on information technology systems, and web application support and/or troubleshooting. Academic experience preferred.
- Any equivalent combination of related education and/or experience will be considered.
- All qualifications must be met by the time of employment.
Knowledge, Skills, & Abilities
- Strong interpersonal and communication skills with the ability to interact at all organizational levels and with technical staff, managers, and end-users.
- Demonstrated ability to prepare technical documentation and justify the approach used; resolve complex issues; explain and/or train staff on technical features of an application or process; and express technical information to non-technical users as well as gather information from them relating to system development to meet their business rules.
- Demonstrated ability to reason logically and analyze and solve problems. Ability to define procedural problems, collect and evaluate data, draw valid conclusions, and project consequences of various alternative recommendations.
- Demonstrated ability to manage multiple tasks and prioritize as needed.
- Demonstrated experience of delivering quality, user-accepted, completed tasks on time.
- Demonstrated ability to take direction from peers if directed for the purpose of a project.
- Initiative and motivation to request, accept, and complete tasks as required.
- Demonstrated ability to work as a member of a team of diverse skill levels and expertise from multiple areas, functioning in an optimum role for team success.
- Understanding of computer security issues, trends, and requirements, including an awareness of information security laws (such as HIPAA and FERPA) and accepted industry practices.
- Demonstrated experience with software scripting or writing code for application support.
- Proven experience with development/troubleshooting/maintenance tools.
- Proven experience with software and hardware environments—specifically Microsoft Windows and Apple macOS.
- Basic knowledge and experience with Microsoft System Center Configuration Manager, Microsoft Azure, and Microsoft Intune.
- In-depth knowledge of general productivity software, including word-processing, database, and spreadsheet applications (for example, Microsoft Office).
- Knowledge of design, installation, and implementation of university infrastructure systems and equipment.
- Ability to maintain effective working relationships with other computer and technology-related personnel, administrators, faculty, and staff within Davis College; in the broader University community; with Dell service and support personnel; and with other service providers and vendors.
Requirements Licenses/Certifications
- Valid US driver’s license
About WVU
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.
Job Posting: Jul 29, 2026
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Schedule: Full-time
The West Virginia University Division for Land-Grant Engagement is currently accepting applications for a Professional Technologist 2 to serve the Davis College of Agriculture and Natural Resources.
About the Opportunity
The Professional Technologist 2 will provide comprehensive technical support for the Davis College, as well as the other units within the Division for Land-Grant Engagement – the Center for Community Engagement and WVU Extension – as needed. In compliance with all Division and University guidelines, this position will assist with maintaining computer systems, networks, software, and hardware inventory, while resolving help desk issues, supporting teaching and research technology, and helping improve IT services to provide secure and efficient technology operations.
The Professional Technologist 2 is a key member of the Division’s Strategic Communications, Marketing, and Technology team and reports to the Director of Strategic Communications, Marketing and Technology.
Technical Support
- Assists in updates, installations, and maintenance of information technology systems used throughout Davis College of Agriculture and Natural Resources.
- Provides quotes for various hardware and software purchases as needed.
- Troubleshoots various network issues, including wiring, switch port configurations, and testing of network-attached peripherals.
- Assists in support of all computer labs used for teaching and research at Davis College, including responding to time-sensitive and urgent technology matters as needed. Utilize WVU software management systems to provide an efficient method of keeping lab software current.
- Supports systems for various Davis College academic units' research. Helps scholars use technology to support research goals. This may include tasks such as extracting data from different sources, like lab equipment.
- Primary responsibility for promptly completing help desk tickets identified as belonging to Davis College.
- Arranges outsourced repairs and provides equipment on loan when necessary.
- Researches error messages and problems and identifies applicable solutions—including virus and malware problems.
- Provides Active Directory account maintenance.
- Process all inbound inventory to ensure sensitive data has been removed from any devices going to surplus.
- Properly catalog hardware returned to maintain accurate inventory counts.
- Coordinate hardware shipments to surplus for proper disposal following all established West Virginia University guidelines regarding inventory control and transfer of ownership.
Research and Development
- Researches and evaluates new software and hardware. This activity may be identified and directed by Division Technology on an as-needed basis.
- However, this position is expected to be self-directed and proactively seek new technology tools to increase productivity and functionality.
- Provides written evaluations on research to department heads and Division Technology staff.
- Maintains proficiency with software and hardware by engaging in applicable training sessions and reading relevant professional journals, manuals, and other educational sources to provide research-based support.
Miscellaneous
- Attends organizational technology meetings to obtain information relative to new hardware/software and organizational systems and prepare written or oral briefings for program administrators.
- Pursues an approved program of professional development that keeps the employee abreast and current in applicable technology areas.
- Other duties as assigned.
Qualifications
- Bachelor's degree in computer science, information systems, or related fields.
- A minimum of two (2) years of applicable work experience in a computer-related customer support field, consulting or training on information technology systems, and web application support and/or troubleshooting. Academic experience preferred.
- Any equivalent combination of related education and/or experience will be considered.
- All qualifications must be met by the time of employment.
Knowledge, Skills, & Abilities
- Strong interpersonal and communication skills with the ability to interact at all organizational levels and with technical staff, managers, and end-users.
- Demonstrated ability to prepare technical documentation and justify the approach used; resolve complex issues; explain and/or train staff on technical features of an application or process; and express technical information to non-technical users as well as gather information from them relating to system development to meet their business rules.
- Demonstrated ability to reason logically and analyze and solve problems. Ability to define procedural problems, collect and evaluate data, draw valid conclusions, and project consequences of various alternative recommendations.
- Demonstrated ability to manage multiple tasks and prioritize as needed.
- Demonstrated experience of delivering quality, user-accepted, completed tasks on time.
- Demonstrated ability to take direction from peers if directed for the purpose of a project.
- Initiative and motivation to request, accept, and complete tasks as required.
- Demonstrated ability to work as a member of a team of diverse skill levels and expertise from multiple areas, functioning in an optimum role for team success.
- Understanding of computer security issues, trends, and requirements, including an awareness of information security laws (such as HIPAA and FERPA) and accepted industry practices.
- Demonstrated experience with software scripting or writing code for application support.
- Proven experience with development/troubleshooting/maintenance tools.
- Proven experience with software and hardware environments—specifically Microsoft Windows and Apple macOS.
- Basic knowledge and experience with Microsoft System Center Configuration Manager, Microsoft Azure, and Microsoft Intune.
- In-depth knowledge of general productivity software, including word-processing, database, and spreadsheet applications (for example, Microsoft Office).
- Knowledge of design, installation, and implementation of university infrastructure systems and equipment.
- Ability to maintain effective working relationships with other computer and technology-related personnel, administrators, faculty, and staff within Davis College; in the broader University community; with Dell service and support personnel; and with other service providers and vendors.
Requirements Licenses/Certifications
- Valid US driver’s license
About WVU
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.
Job Posting: Jul 29, 2026
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Schedule: Full-time
Support Lead Job Roles in West Virginia
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Search Support Lead Jobs in West VirginiaSupport Lead Jobs in West Virginia: Frequently Asked Questions
Which companies sponsor visas for support leads in West Virginia?
WVU Medicine and Charleston Area Medical Center are among the larger employers in West Virginia known to sponsor work visas for skilled professionals, including support lead roles. Technology services firms and state government contractors operating in Charleston and Morgantown also periodically sponsor candidates. Sponsorship availability depends on the specific role, team structure, and the employer's existing immigration program.
Which visa types are most common for support lead roles in West Virginia?
The H-1B is the most common visa for support lead roles, provided the position qualifies as a specialty occupation requiring a relevant bachelor's degree or higher. Candidates with specific national backgrounds may also qualify for the TN visa (Canadians and Mexicans) or the E-3 visa (Australians). L-1A intracompany transferee visas apply when a candidate is transferring from a foreign affiliated office into a U.S. managerial role.
Which cities in West Virginia have the most support lead sponsorship jobs?
Charleston is the primary hub for support lead sponsorship jobs in West Virginia, given its concentration of healthcare systems, state government contractors, and financial services firms. Morgantown is a secondary center, driven by West Virginia University and associated research and technology employers. Huntington also generates some activity through Marshall University Health and regional healthcare networks operating in the Tri-State area.
How to find support lead visa sponsorship jobs in West Virginia?
Migrate Mate is specifically built for international candidates seeking visa sponsorship roles, including support lead positions in West Virginia. You can filter by state and job title to surface employers actively hiring and willing to sponsor. Because West Virginia's sponsorship market is smaller than coastal states, checking Migrate Mate regularly and setting up alerts for support lead roles gives you the best visibility into available opportunities.
Are there state-specific considerations for support lead visa sponsorship in West Virginia?
West Virginia's relatively small and industry-concentrated hiring market means fewer employers actively maintain H-1B sponsorship programs compared to larger states. Healthcare and higher education institutions, which have cap-exempt H-1B filing privileges, represent meaningful sponsorship pathways for support leads in the state. Prevailing wage requirements still apply and are determined by the Standard Occupational Classification for the specific role, which affects how employers structure the position before filing.
What is the prevailing wage for sponsored support lead jobs in West Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.