Service Specialist Visa Sponsorship Jobs in Michigan
Service specialist roles in Michigan span automotive technology, manufacturing support, and enterprise software, with employers like General Motors, Ford, Stellantis, and Rocket Companies actively hiring. Detroit, Grand Rapids, and Ann Arbor are the primary hiring centers. International candidates with technical service expertise will find Michigan's industrial economy generates consistent demand for specialized talent.
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Posting Summary
College Assoc Provost Enrollment Mgmt
Executive Area Provost & VP Academic Affairs
Department Student Financial Aid
Posting Detail Information
Posting Number S1557P
Job Type Full Time, Regular
Pay Type Exempt/Salaried
Pay Grade D
Campus Location WMU-Kalamazoo - Main Campus
Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
General Summary
Provides financial aid counseling, billing, cashiering and other financial services for students.
Major Duties
- Advises and counsels students, parents and prospective students with questions about financial obligations. Offers alternative solutions.
- Communicates with students and parents to answer questions and resolve issues regarding status of financial aid application and application process. Responds to email inquiries. Processes internal and external verification forms.
- Advises on University policy and procedures affecting billing accounts, disbursement or repayment of financial aid.
- Provides customer service and counseling to students and families whose financial circumstances change or threaten the students’ ability to pay their financial obligations.
- Evaluates and makes decisions regarding the appeal process in financial aid, including processing of all payment types, investigating disputed charges, arranging payment agreements and authorizing short term loans. Contacts individuals regarding outstanding balances.
- Calculates financial need and performs monetary transactions. Monitors and audits student billing accounts.
- Collaborates with office team to provide backup coverage for drop-ins, phone calls, email support, and on-call duties as needed. Serves as a student financial aid liaison for an assigned college, addressing escalated inquiries from students, parents, and departmental staff.
- May conduct training and workshops on updated financial aid policies, processes and procedures.
Minimum Qualifications
- Bachelor’s degree in related field from an accredited institution, or equivalent combination of education and experience.
- One year’s relevant experience.
- Strong interpersonal, written and verbal communication skills.
- Familiarity of federal, state and institutional financial aid regulations and guidelines.
Desired Qualifications
Special Instructions to Applicants
External applicants should use the WMU – Application.
Internal applicants should use the WMU – Internal Application.
Additional Position Information
Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation.
Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, s://www.wmich.edu/hr/enrollment-staff.
Physical requirements and working conditions
Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Position Details
Posting Summary
College Assoc Provost Enrollment Mgmt
Executive Area Provost & VP Academic Affairs
Department Student Financial Aid
Posting Detail Information
Posting Number S1557P
Job Type Full Time, Regular
Pay Type Exempt/Salaried
Pay Grade D
Campus Location WMU-Kalamazoo - Main Campus
Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
General Summary
Provides financial aid counseling, billing, cashiering and other financial services for students.
Major Duties
- Advises and counsels students, parents and prospective students with questions about financial obligations. Offers alternative solutions.
- Communicates with students and parents to answer questions and resolve issues regarding status of financial aid application and application process. Responds to email inquiries. Processes internal and external verification forms.
- Advises on University policy and procedures affecting billing accounts, disbursement or repayment of financial aid.
- Provides customer service and counseling to students and families whose financial circumstances change or threaten the students’ ability to pay their financial obligations.
- Evaluates and makes decisions regarding the appeal process in financial aid, including processing of all payment types, investigating disputed charges, arranging payment agreements and authorizing short term loans. Contacts individuals regarding outstanding balances.
- Calculates financial need and performs monetary transactions. Monitors and audits student billing accounts.
- Collaborates with office team to provide backup coverage for drop-ins, phone calls, email support, and on-call duties as needed. Serves as a student financial aid liaison for an assigned college, addressing escalated inquiries from students, parents, and departmental staff.
- May conduct training and workshops on updated financial aid policies, processes and procedures.
Minimum Qualifications
- Bachelor’s degree in related field from an accredited institution, or equivalent combination of education and experience.
- One year’s relevant experience.
- Strong interpersonal, written and verbal communication skills.
- Familiarity of federal, state and institutional financial aid regulations and guidelines.
Desired Qualifications
Special Instructions to Applicants
External applicants should use the WMU – Application.
Internal applicants should use the WMU – Internal Application.
Additional Position Information
Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation.
Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, s://www.wmich.edu/hr/enrollment-staff.
Physical requirements and working conditions
Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Service Specialist Job Roles in Michigan
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Search Service Specialist Jobs in MichiganService Specialist Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for service specialists in Michigan?
Michigan's largest visa sponsors for service specialist roles include General Motors, Ford Motor Company, Stellantis, Rocket Companies, and Kforce. Automotive suppliers like Magna International and BorgWarner also sponsor regularly. Technology service firms and enterprise software companies operating out of Detroit and Ann Arbor have active sponsorship histories visible through Department of Labor LCA disclosure data.
Which visa types are most common for service specialist roles in Michigan?
The H-1B is the most common visa for service specialists in Michigan when the role qualifies as a specialty occupation, typically requiring a bachelor's degree in a specific technical or business field. The TN visa is an option for Canadian and Mexican nationals in qualifying occupations. Candidates already holding OPT or STEM OPT authorization are often well-positioned to transition into employer-sponsored status.
Which cities in Michigan have the most service specialist sponsorship jobs?
Detroit and its surrounding metro area, including Dearborn and Auburn Hills, account for the largest share of service specialist sponsorship activity given the concentration of automotive and manufacturing headquarters. Ann Arbor draws tech-oriented service roles tied to the University of Michigan ecosystem. Grand Rapids is a growing secondary market, particularly in healthcare technology services and distribution.
How to find service specialist visa sponsorship jobs in Michigan?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse service specialist openings in Michigan without sorting through roles that won't support international candidates. You can narrow results by location and role type to focus on Michigan employers with active sponsorship histories in service-related positions.
Are there state-specific considerations for service specialist sponsorship in Michigan?
Michigan employers sponsoring H-1B workers must meet Department of Labor prevailing wage requirements for the specific metropolitan statistical area, which differ between Detroit, Grand Rapids, and Lansing. Ann Arbor's university ecosystem creates a steady pipeline of OPT-eligible candidates, meaning many Michigan employers are already familiar with sponsorship processes. Service roles tied to automotive R&D or enterprise software tend to have stronger specialty occupation arguments than general customer-facing positions.
What is the prevailing wage for sponsored service specialist jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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