Support Engineer Visa Sponsorship Jobs in Michigan
Michigan's support engineer jobs span automotive technology, manufacturing software, and enterprise IT, with major employers like Ford, General Motors, Stellantis, and Rocket Companies actively hiring technical support talent in Detroit, Ann Arbor, and Grand Rapids. International candidates will find a steady pipeline of sponsorship-eligible roles across both legacy industry and growing tech sectors.
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Your role at Dynatrace
The Platform Support Engineer I (PSE Level I) delivers frontline technical support to customers, primarily through in product chat and via email and web conferences. This role helps customers realize maximum value from the Dynatrace software intelligence platform by guiding deployment and configuration, performing issue triage, and troubleshooting routine technical and configuration problems. The PSE partners with internal teams (e.g., Customer Success, Sales, Services, Technical Support, Renewals, and Product Management) to align on key processes and ensure a consistently excellent customer experience.
Responsibilities and Duties
- Gains familiarity with Platform Support Engineering concepts, practices and methodologies.
- Respond and provide assistance to customer product inquiries via chat (primary), email, web conference, and phone.
What will help you succeed
- Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience
- Work experience: 0 to 2 Years.
- Familiar with one or more of the following technologies:
+ Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.
+ Web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss
+ Server/Server side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax
+ Mobile application technologies such as iOS, Android Webkit.
- Familiar with networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP.
- Familiar with database design, SQL, and data access practices and concepts.
- Exceptional corporate presentation and relationship building skills with technical and non-technical audiences.
- Must have exceptional English written and verbal communications skills.
- Willingness to learn new technologies and resolve technical issues.
Why you will love being a Dynatracer
- A one product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
- Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Compensation and Rewards
The targeted base pay range for this role is 58K to 73K. When determining your salary, we consider your skills, experience, education, work location and internal equity.
Equal Employment Opportunity
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.
Note to Recruiters and Agencies: Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.
Benefits and work-life perks
We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.
Mental health support
Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.
Wellness Days
Four company-designated extra paid days off for you to recharge batteries.
Flexibility
Our hybrid working model and flexible working hours offer you the flexibility you need.
Employee Stock Purchase Plan
Purchase company stock (NYSE:DT) at a discounted price and become a shareholder.
Learn & develop
Company-wide learning perks, designated team's learning days, and more.
Volunteering day
A day of paid volunteer time to support a community or cause you care about.
Regular team events
We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!
International vibe
Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.
Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.
About Dynatrace
Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.
Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

Your role at Dynatrace
The Platform Support Engineer I (PSE Level I) delivers frontline technical support to customers, primarily through in product chat and via email and web conferences. This role helps customers realize maximum value from the Dynatrace software intelligence platform by guiding deployment and configuration, performing issue triage, and troubleshooting routine technical and configuration problems. The PSE partners with internal teams (e.g., Customer Success, Sales, Services, Technical Support, Renewals, and Product Management) to align on key processes and ensure a consistently excellent customer experience.
Responsibilities and Duties
- Gains familiarity with Platform Support Engineering concepts, practices and methodologies.
- Respond and provide assistance to customer product inquiries via chat (primary), email, web conference, and phone.
What will help you succeed
- Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience
- Work experience: 0 to 2 Years.
- Familiar with one or more of the following technologies:
+ Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.
+ Web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss
+ Server/Server side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax
+ Mobile application technologies such as iOS, Android Webkit.
- Familiar with networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP.
- Familiar with database design, SQL, and data access practices and concepts.
- Exceptional corporate presentation and relationship building skills with technical and non-technical audiences.
- Must have exceptional English written and verbal communications skills.
- Willingness to learn new technologies and resolve technical issues.
Why you will love being a Dynatracer
- A one product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
- Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Compensation and Rewards
The targeted base pay range for this role is 58K to 73K. When determining your salary, we consider your skills, experience, education, work location and internal equity.
Equal Employment Opportunity
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.
Note to Recruiters and Agencies: Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.
Benefits and work-life perks
We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.
Mental health support
Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.
Wellness Days
Four company-designated extra paid days off for you to recharge batteries.
Flexibility
Our hybrid working model and flexible working hours offer you the flexibility you need.
Employee Stock Purchase Plan
Purchase company stock (NYSE:DT) at a discounted price and become a shareholder.
Learn & develop
Company-wide learning perks, designated team's learning days, and more.
Volunteering day
A day of paid volunteer time to support a community or cause you care about.
Regular team events
We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!
International vibe
Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.
Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.
About Dynatrace
Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.
Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
Support Engineer Job Roles in Michigan
See all 95+ Support Engineer Jobs in Michigan
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Search Support Engineer Jobs in MichiganSupport Engineer Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for support engineers in Michigan?
Ford Motor Company, General Motors, Stellantis, Rocket Companies, and Consumers Energy are among Michigan employers with documented H-1B sponsorship histories for technical support roles. Enterprise software firms and automotive technology suppliers operating in the Detroit metro and Ann Arbor corridors also regularly file sponsorship petitions for support engineers, particularly those supporting internal platforms or customer-facing technical systems.
Which visa types are most common for support engineers in Michigan?
The H-1B is the most common visa category for support engineers in Michigan, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field such as computer science or information systems. Candidates from Canada or Mexico may pursue TN status under the USMCA. Australian citizens may be eligible for the E-3 visa. Each category has distinct eligibility requirements and employer filing obligations.
Which cities in Michigan have the most support engineer sponsorship jobs?
Detroit and its surrounding suburbs, including Dearborn, Troy, and Southfield, concentrate the highest volume of support engineer sponsorship opportunities due to the density of automotive OEMs and their technology divisions. Ann Arbor is a secondary hub, driven by University of Michigan spin-offs and research-adjacent tech firms. Grand Rapids has a smaller but growing presence in healthcare IT and manufacturing software support roles.
How to find support engineer visa sponsorship jobs in Michigan?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it straightforward to search for support engineer roles in Michigan without sorting through positions that don't offer sponsorship. You can narrow results by location, filtering for Detroit, Ann Arbor, or Grand Rapids depending on your preference. Migrate Mate aggregates postings from employers with verified sponsorship histories, which is particularly useful for support engineer candidates targeting Michigan's automotive and enterprise tech sectors.
What should support engineers know about Michigan's job market before applying?
Michigan's support engineer market is heavily influenced by automotive industry cycles, so candidates targeting OEM employers should expect hiring to track with product development timelines and fiscal quarters. University of Michigan and Michigan State University produce strong local engineering talent, meaning international candidates benefit from highlighting specialized skills or system-specific expertise. Employers filing H-1B petitions must meet Department of Labor prevailing wage requirements, which are determined by the specific role level and metropolitan area.
What is the prevailing wage for sponsored support engineer jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which support engineer employers are hiring and sponsoring visas in Michigan right now.
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