Support Engineer Visa Sponsorship Jobs in North Carolina
Support engineer roles in North Carolina are concentrated around Charlotte's financial technology sector, the Research Triangle's software companies, and Raleigh-Durham's growing enterprise tech hubs. Companies like Red Hat, Cisco, and IBM have maintained significant presences here, regularly hiring support engineers and filing for visa sponsorship through H-1B and other work visa categories.
See All Support Engineer JobsOverview
Showing 5 of 185+ Support Engineer Jobs in North Carolina with Visa Sponsorship jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 185+ Support Engineer Jobs in North Carolina with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Engineer Jobs in North Carolina with Visa Sponsorship.
Get Access To All JobsDESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Job Duties include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ years of professional experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Can provide valid Drivers License
- Fluent in Cisco/networking and either Linux and/or Microsoft
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science or related technical field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in data center design, construction, operations, or facility maintenance
- Experience communicating technical concepts and processes using clear, simple language and visuals
- Experience managing multiple projects, prioritizing, planning, and managing time
- Experience in oral and written communication
- Proven ability to work successfully with limited supervision
LOCATION
USA, NC, Charlotte
COMPENSATION
- Salary Range: $25.00 - $41.00 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Job Duties include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ years of professional experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Can provide valid Drivers License
- Fluent in Cisco/networking and either Linux and/or Microsoft
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science or related technical field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in data center design, construction, operations, or facility maintenance
- Experience communicating technical concepts and processes using clear, simple language and visuals
- Experience managing multiple projects, prioritizing, planning, and managing time
- Experience in oral and written communication
- Proven ability to work successfully with limited supervision
LOCATION
USA, NC, Charlotte
COMPENSATION
- Salary Range: $25.00 - $41.00 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Support Engineer Job Roles in North Carolina
See all 185+ Support Engineer Jobs in North Carolina
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Support Engineer Jobs in North CarolinaSupport Engineer Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for support engineers in North Carolina?
Companies with a track record of sponsoring support engineers in North Carolina include Red Hat, Cisco, IBM, SAS Institute, and Fidelity Investments. The Research Triangle Park corridor is home to a dense concentration of enterprise software and networking firms that regularly file H-1B petitions for technical support roles. Charlotte's expanding fintech sector also generates consistent sponsorship activity for support-focused positions.
Which visa types are most common for support engineer roles in North Carolina?
The H-1B is the most common visa category for support engineers in North Carolina, provided the role requires a bachelor's degree or higher in a specific technical field such as computer science or information systems. Some employers, particularly those with global operations like Cisco or IBM, also sponsor L-1B visas for engineers transferring from overseas offices with specialized product knowledge.
Which cities in North Carolina have the most support engineer sponsorship jobs?
Raleigh and Durham account for the largest share of support engineer sponsorship activity, driven by Research Triangle Park and the surrounding tech cluster. Charlotte follows closely, particularly for support roles tied to financial software and infrastructure. Smaller but notable concentrations exist in Cary, where SAS Institute is headquartered, and in Chapel Hill, which benefits from proximity to the University of North Carolina's technology commercialization efforts.
How to find support engineer visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse support engineer openings in North Carolina without sifting through roles that won't support international candidates. You can narrow results by location and role type to focus on companies actively hiring and willing to sponsor. This is particularly useful given that sponsorship availability isn't always clearly stated in standard job postings.
Are there any state-specific considerations for support engineers seeking sponsorship in North Carolina?
North Carolina's prevailing wage requirements for H-1B support engineer roles are benchmarked to the Raleigh-Durham and Charlotte metropolitan areas separately, so the required wage level can differ depending on which city the role is based in. Employers must file a Labor Condition Application reflecting the correct geographic wage data. Additionally, North Carolina State University and Duke University supply a steady pipeline of engineering graduates, which means competition for sponsored roles can be meaningful at the entry level.
What is the prevailing wage for sponsored support engineer jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which support engineer employers are hiring and sponsoring visas in North Carolina right now.
Search Support Engineer Jobs in North Carolina