Account Operations Manager Visa Sponsorship Jobs in Minnesota
Account operations manager roles in Minnesota are concentrated in the Twin Cities metro, where companies like UnitedHealth Group, Target, and Medtronic regularly hire for operations and client management functions. International candidates pursuing visa sponsorship will find the strongest opportunities in Minneapolis and St. Paul, particularly within healthcare technology, retail operations, and financial services.
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Get Access To All JobsPetSmart does Anything for Pets – JOIN OUR TEAM!
Retail Operations Manager
About Life at PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.
Benefits that benefit you
- Paid Weekly
- Health & Wellness Benefits*
- 401k Plan with company match
- Paid Time off for full-time associates
- Associate discounts
- Tuition Assistance
- Career pathing
- Development opportunities
Job Summary
PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
- Participates in employment decisions such as recruiting, interviewing, and coaching.
- Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
- Address and administer associate complaints and grievances.
- Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
- Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy.
- Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.)
- Validates completion of assigned operational messages and engagement video compliance.
- Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
- Recognizes and celebrates associates driving overall associate engagement.
Overall Store Experience:
- Accountable for and provides oversight for the healthcare of store owned pets, including pet care maintenance, receiving new store owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets.
- Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner.
- Evaluates operations and seeks opportunities to continuously improve experiences and services.
- Maintains vendor relationships, backroom standards, and communication boards.
- Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs.
- Identifies and reacts to sales trends through analysis and merchandising activities.
- Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise.
- Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics.
- Ensures a safe environment for our associates, pets, and pet parents.
- Responsible for taking immediate action and reporting when a sick/injured pet is identified in store.
- Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns.
Expense Management:
- Drives and identifies opportunities to grow the business and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
- Analyzes inventory management reporting to identify trends, opportunities, and root causes.
- Manages expenses such as labor and supplies, as well as any other relevant store metrics.
- Leverages Home Office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Qualifications
- 3+ years of retail leadership or experience in a customer-focused environment.
- Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Proficiency in computer applications.
- Strong written and verbal communication skills.
- Ability to react under pressure and maintain composure.
- Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.
Supervisory responsibility
Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures. Responsible for employment decisions and associate development.
Essential physical demands and work environment
Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https://benefits.petsmart.com/us/
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
*In accordance with the Affordable Care Act (ACA), part-time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.
PetSmart does Anything for Pets – JOIN OUR TEAM!
Retail Operations Manager
About Life at PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.
Benefits that benefit you
- Paid Weekly
- Health & Wellness Benefits*
- 401k Plan with company match
- Paid Time off for full-time associates
- Associate discounts
- Tuition Assistance
- Career pathing
- Development opportunities
Job Summary
PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
- Participates in employment decisions such as recruiting, interviewing, and coaching.
- Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
- Address and administer associate complaints and grievances.
- Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
- Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy.
- Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.)
- Validates completion of assigned operational messages and engagement video compliance.
- Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
- Recognizes and celebrates associates driving overall associate engagement.
Overall Store Experience:
- Accountable for and provides oversight for the healthcare of store owned pets, including pet care maintenance, receiving new store owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets.
- Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner.
- Evaluates operations and seeks opportunities to continuously improve experiences and services.
- Maintains vendor relationships, backroom standards, and communication boards.
- Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs.
- Identifies and reacts to sales trends through analysis and merchandising activities.
- Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise.
- Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics.
- Ensures a safe environment for our associates, pets, and pet parents.
- Responsible for taking immediate action and reporting when a sick/injured pet is identified in store.
- Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns.
Expense Management:
- Drives and identifies opportunities to grow the business and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
- Analyzes inventory management reporting to identify trends, opportunities, and root causes.
- Manages expenses such as labor and supplies, as well as any other relevant store metrics.
- Leverages Home Office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Qualifications
- 3+ years of retail leadership or experience in a customer-focused environment.
- Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Proficiency in computer applications.
- Strong written and verbal communication skills.
- Ability to react under pressure and maintain composure.
- Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.
Supervisory responsibility
Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures. Responsible for employment decisions and associate development.
Essential physical demands and work environment
Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https://benefits.petsmart.com/us/
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
*In accordance with the Affordable Care Act (ACA), part-time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.
Account Operations Manager Job Roles in Minnesota
See all 43+ Account Operations Manager Jobs in Minnesota
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Search Account Operations Manager Jobs in MinnesotaAccount Operations Manager Jobs in Minnesota: Frequently Asked Questions
Which companies in Minnesota sponsor visas for account operations managers?
Large Minnesota-headquartered employers are the most consistent sponsors for account operations manager roles. UnitedHealth Group, Ecolab, Target, and Medtronic have established immigration programs and regularly file H-1B visa petitions for operations and account management positions. Mid-sized technology and financial services firms in the Twin Cities metro also sponsor, though less frequently. Sponsorship rates vary by company size and internal immigration policy.
What visa types are most common for account operations manager roles in Minnesota?
The H-1B is the most common visa for account operations manager positions, provided the role requires a specialized degree in business, operations management, information systems, or a related field. L-1B visas are another pathway for candidates transferring from an overseas office of a Minnesota-based multinational. TN visa status is available to Canadian and Mexican nationals if the role aligns with a qualifying USMCA occupation category.
Which cities in Minnesota have the most account operations manager sponsorship jobs?
Minneapolis and St. Paul account for the overwhelming majority of account operations manager sponsorship opportunities in Minnesota. The broader Twin Cities metro, including suburbs like Eden Prairie, Plymouth, and Minnetonka, hosts major corporate campuses where these roles are concentrated. Rochester has a smaller but notable presence driven by Mayo Clinic's operations and healthcare vendor ecosystem. Outstate Minnesota has limited sponsorship activity for this role.
How to find account operations manager visa sponsorship jobs in Minnesota?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for account operations manager roles in Minnesota without sorting through positions that don't offer sponsorship. You can filter by state and role type to surface relevant openings at Minnesota employers. This saves significant time compared to manually screening postings, which rarely disclose sponsorship upfront.
Are there any Minnesota-specific considerations for account operations managers seeking visa sponsorship?
Minnesota's prevailing wage requirements for H-1B roles are benchmarked to the Minneapolis-St. Paul-Bloomington metropolitan area, which reflects a competitive wage level for account operations functions. The University of Minnesota and local business schools supply a strong domestic talent pipeline, meaning employers may already have internal processes for international hires from those institutions. Candidates with experience in healthcare operations or retail supply chain align well with the state's dominant industries.
What is the prevailing wage for sponsored account operations manager jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.