Account Operations Manager Visa Sponsorship Jobs in Ohio
Account operations manager roles in Ohio draw consistent hiring from companies in Columbus, Cleveland, and Cincinnati, spanning sectors like financial services, healthcare technology, and logistics. Employers such as JPMorgan Chase, Nationwide, and Progressive have sponsored visa holders in operations-focused roles, making Ohio a practical target state for international candidates.
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Get Access To All JobsStrategic Account Operations Manager
Location: Columbus, Ohio
Job ID: JR0143487
Category: Client Relationship, Customer Service & Relations
Post Date: Apr. 06, 2026
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Reporting to the Senior Manager, Account Operations, the Strategic Account Operations Manager (Pharmacy PA Network) is responsible for customer relationships, projects, and programs. We’re looking for an experienced account management professional to provide strategic business development for some of our highest-profile pharmacy partners. This position is responsible for retaining and growing existing partnerships and developing strategies to ensure client objectives are met. This is the ideal position for a savvy, strategically minded client management expert. The Account Operations Manager will be assigned customers and/or programs within the top 25 of overall customers and programs of a complex nature.
Must be able to work effectively with individuals in both business and technical roles. Should have the ability to manage contractual obligations of customer and navigate across the various functions of the business.
Key Responsibilities:
- Serves as primary point of contact for day-to-day oversight and management of multiple, complex and strategic accounts, and ensures account satisfaction and engagement in support of account retention
- Accountable for the successful management of all account contract deliverables within contract terms and review of account invoices against contractual obligations for accuracy and validation
- Serves as initial point of contact for day-to-day program support and issues, researches and communicates corrective actions to resolve increasingly complex account problems directly, escalates concerns effectively when appropriate, and/or engages internal teams to assist as needed
- Documents and maintains program plans, measures progress towards account goals and objectives, and manages risk/mitigation plans
- Drives a culture of continuous improvement and operational excellence by leading process improvement initiatives and promoting best practices within the team to ensure a consistent, high quality and repeatable account experience
- Proactively utilizes data, working with internal and/or account data teams, to anticipate and evaluate trends/risks and make appropriate recommendations for accounts
- Proactively applies industry, customer experience management, and program optimization knowledge, engaging with internal/external stakeholders, to improve customer satisfaction and provide recommendations based on business needs and program goals
- Maintains strong, collaborative working relationships across CMM and McKesson, works with internal teams to assist in meeting account requirements, and leads activities among supporting teams
- Acts as a resource for colleagues with less experience and serves as an advisor on smaller account activities including issue resolution
- Participates in and/or leads special initiatives strategic to overall business and/or product line
- Travel to client sites and industry events (approximately 10-15%).
About You
You love working with people – both colleagues and clients – in a fast-paced, entrepreneurial environment. You have a healthy mix of left-brain (detail-oriented and analytical) and right-brain (charismatic and collaborative). You take a data-driven approach to understanding your clients and are always up-to-date on industry trends. You are results-oriented, self-motivated, and have a high level of initiative.
- Bachelor’s degree or equivalent
- At least 7 years of customer management experience, with a record of results in retaining and growing client accounts
- Great communicator, either one-on-one, in writing, and in formal presentations, with clinical, operational, IT, and executive clients
- Ready to have an immediate impact on multiple client relationships
- Top-notch strategic acumen, problem-solving, and analytical ability
- Demonstrated success in supporting a complex sales process
Critical Skills:
- Proven problem-solving skills
- Ability to build trust and credibility across all levels
- Composure and diplomacy under pressure when resolving urgent customer issues
- Strategic and creative thinker with confidence in sharing ideas
- Skilled at prioritizing multiple deliverables in cross-functional environments
- Strong project and process management expertise
- Experience in strategic customer relationship and experience management
- Proficient in contract/SLA oversight, risk mitigation, and solution optimization
- Effective task delegation and team coordination
- Strong data acumen
- Working knowledge of Salesforce (SFDC) preferred
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
$100,500 - $167,500
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
Strategic Account Operations Manager
Location: Columbus, Ohio
Job ID: JR0143487
Category: Client Relationship, Customer Service & Relations
Post Date: Apr. 06, 2026
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Reporting to the Senior Manager, Account Operations, the Strategic Account Operations Manager (Pharmacy PA Network) is responsible for customer relationships, projects, and programs. We’re looking for an experienced account management professional to provide strategic business development for some of our highest-profile pharmacy partners. This position is responsible for retaining and growing existing partnerships and developing strategies to ensure client objectives are met. This is the ideal position for a savvy, strategically minded client management expert. The Account Operations Manager will be assigned customers and/or programs within the top 25 of overall customers and programs of a complex nature.
Must be able to work effectively with individuals in both business and technical roles. Should have the ability to manage contractual obligations of customer and navigate across the various functions of the business.
Key Responsibilities:
- Serves as primary point of contact for day-to-day oversight and management of multiple, complex and strategic accounts, and ensures account satisfaction and engagement in support of account retention
- Accountable for the successful management of all account contract deliverables within contract terms and review of account invoices against contractual obligations for accuracy and validation
- Serves as initial point of contact for day-to-day program support and issues, researches and communicates corrective actions to resolve increasingly complex account problems directly, escalates concerns effectively when appropriate, and/or engages internal teams to assist as needed
- Documents and maintains program plans, measures progress towards account goals and objectives, and manages risk/mitigation plans
- Drives a culture of continuous improvement and operational excellence by leading process improvement initiatives and promoting best practices within the team to ensure a consistent, high quality and repeatable account experience
- Proactively utilizes data, working with internal and/or account data teams, to anticipate and evaluate trends/risks and make appropriate recommendations for accounts
- Proactively applies industry, customer experience management, and program optimization knowledge, engaging with internal/external stakeholders, to improve customer satisfaction and provide recommendations based on business needs and program goals
- Maintains strong, collaborative working relationships across CMM and McKesson, works with internal teams to assist in meeting account requirements, and leads activities among supporting teams
- Acts as a resource for colleagues with less experience and serves as an advisor on smaller account activities including issue resolution
- Participates in and/or leads special initiatives strategic to overall business and/or product line
- Travel to client sites and industry events (approximately 10-15%).
About You
You love working with people – both colleagues and clients – in a fast-paced, entrepreneurial environment. You have a healthy mix of left-brain (detail-oriented and analytical) and right-brain (charismatic and collaborative). You take a data-driven approach to understanding your clients and are always up-to-date on industry trends. You are results-oriented, self-motivated, and have a high level of initiative.
- Bachelor’s degree or equivalent
- At least 7 years of customer management experience, with a record of results in retaining and growing client accounts
- Great communicator, either one-on-one, in writing, and in formal presentations, with clinical, operational, IT, and executive clients
- Ready to have an immediate impact on multiple client relationships
- Top-notch strategic acumen, problem-solving, and analytical ability
- Demonstrated success in supporting a complex sales process
Critical Skills:
- Proven problem-solving skills
- Ability to build trust and credibility across all levels
- Composure and diplomacy under pressure when resolving urgent customer issues
- Strategic and creative thinker with confidence in sharing ideas
- Skilled at prioritizing multiple deliverables in cross-functional environments
- Strong project and process management expertise
- Experience in strategic customer relationship and experience management
- Proficient in contract/SLA oversight, risk mitigation, and solution optimization
- Effective task delegation and team coordination
- Strong data acumen
- Working knowledge of Salesforce (SFDC) preferred
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
$100,500 - $167,500
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
Account Operations Manager Job Roles in Ohio
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Search Account Operations Manager Jobs in OhioAccount Operations Manager Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for account operations managers in Ohio?
Several large Ohio employers have a documented history of sponsoring work visas for operations management roles. JPMorgan Chase and KeyBank in Cleveland, Nationwide and Huntington Bancshares in Columbus, and Progressive Insurance in Mayfield Village regularly appear in Department of Labor LCA filings for account and operations management positions. Healthcare organizations like Cleveland Clinic and large logistics firms operating out of Columbus also sponsor candidates in client-facing operations roles.
Which visa types are most common for account operations manager roles in Ohio?
The H-1B is the most common visa category for account operations managers in Ohio, provided the role requires a bachelor's degree in a specific field such as business administration, finance, or information systems. The L-1A is relevant for candidates transferring from a parent or affiliate company abroad into a managerial capacity. TN status is available to Canadian and Mexican nationals whose role qualifies under USMCA professional categories. Each visa has distinct employer obligations and eligibility criteria.
Which cities in Ohio have the most account operations manager sponsorship jobs?
Columbus is the strongest market, anchored by financial services companies, insurance carriers, and a growing technology sector. Cleveland follows closely, with its concentration of banking institutions, healthcare systems, and manufacturing conglomerates that employ large account operations teams. Cincinnati is also active, particularly within consumer goods, financial services, and regional logistics operations. These three metros account for the majority of Ohio's LCA filings in account and operations management classifications.
How to find account operations manager visa sponsorship jobs in Ohio?
Migrate Mate is built specifically for international candidates seeking visa sponsorship jobs, including account operations manager roles in Ohio. You can filter by state and job title to surface employers actively hiring for these positions with sponsorship. Because Migrate Mate focuses on sponsorship-verified listings, it cuts through postings where visa support is ambiguous, saving significant research time for candidates on H-1B, L-1, or other work visa categories.
Are there state-specific considerations for account operations manager visa sponsorship in Ohio?
Ohio does not impose state-level visa requirements, but employers must meet Department of Labor prevailing wage standards for the specific metropolitan area where the role is based. Columbus, Cleveland, and Cincinnati each have distinct wage determinations, so the required wage for an account operations manager can differ across these cities. Ohio's large university system, including Ohio State and Case Western Reserve, also creates a pipeline of OPT candidates that some employers already have experience sponsoring through to H-1B status.
What is the prevailing wage for sponsored account operations manager jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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