Customer Support Visa Sponsorship Jobs in Missouri
Missouri's customer support job market spans major employers like Cerner (now Oracle Health), Edward Jones, and Centene Corporation, with Kansas City and St. Louis driving the bulk of hiring. Companies in healthcare IT, financial services, and telecommunications regularly sponsor international workers for customer-facing technical and service roles across the state.
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Get Access To All JobsINTRODUCTION
Agiliti is a leading provider of medical equipment management and service solutions that help healthcare organizations ensure safe, reliable, and readily available equipment for patient care. We partner with hospitals and health systems nationwide to improve operations and support better patient outcomes—one customer interaction at a time.
ROLE AND RESPONSIBILITIES
ONSITE - Can be located at our Service Center in Earth City OR Springfield
Monday - Friday, 8a-4:30p
$20/hour
What You Will Do in This Role?
- Handle heavy daily phone volume, serving as a primary point of contact for customers
- Take customer orders and service requests by phone from healthcare customers across Kansas and Missouri
- Use strong verbal communication and active listening skills to clearly understand customer needs
- Provide professional, patient, and confident phone support in every interaction
- Accurately enter orders, customer information, and call details into company systems
- Route service requests and orders to the appropriate service centers and internal teams
- Follow established procedures to research and help resolve product or service issues, ensuring proper follow-up
- Learn Agiliti’s products and services and know when to escalate or route specialized questions
- Identify opportunities to offer additional products or services and share qualified leads with sales teams
- Support billing and collections activities, including purchase order numbers, invoice requests, and billing questions
- Assist service centers with basic administrative and office support tasks as needed
- Participate in training, quality, and process improvement activities
- Support and learn from experienced Customer Service Representatives on the team.
BASIC QUALIFICATIONS
What You Will Need for This Role?
- High School Diploma or two (2) years of equivalent experience required
- Previous experience in a high-volume call center environment preferred
- Ability to multitask, prioritize, and manage time in a fast-paced, phone-heavy role
- Healthcare industry experience or knowledge preferred
This job description is not intended to cover every duty or responsibility. Other tasks may be assigned as needed to support business operations.
WHAT'S IN IT FOR YOU?
- Entry-level opportunity with hands-on training and ongoing support
- Build strong professional phone and customer service skills in a healthcare environment
- Be part of a collaborative, team-oriented call center
- Opportunity to grow within a customer-focused, healthcare-driven organization
- Meaningful work supporting hospitals and healthcare customers
- Competitive compensation and a comprehensive benefits package
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
LOCATION
Primary Job Location:
St Louis Service Center
Additional Locations (if applicable):
Springfield District
Job Title:
Customer Service Representative II
Company:
Agiliti
Location City:
Hazelwood
Location State:
Missouri
INTRODUCTION
Agiliti is a leading provider of medical equipment management and service solutions that help healthcare organizations ensure safe, reliable, and readily available equipment for patient care. We partner with hospitals and health systems nationwide to improve operations and support better patient outcomes—one customer interaction at a time.
ROLE AND RESPONSIBILITIES
ONSITE - Can be located at our Service Center in Earth City OR Springfield
Monday - Friday, 8a-4:30p
$20/hour
What You Will Do in This Role?
- Handle heavy daily phone volume, serving as a primary point of contact for customers
- Take customer orders and service requests by phone from healthcare customers across Kansas and Missouri
- Use strong verbal communication and active listening skills to clearly understand customer needs
- Provide professional, patient, and confident phone support in every interaction
- Accurately enter orders, customer information, and call details into company systems
- Route service requests and orders to the appropriate service centers and internal teams
- Follow established procedures to research and help resolve product or service issues, ensuring proper follow-up
- Learn Agiliti’s products and services and know when to escalate or route specialized questions
- Identify opportunities to offer additional products or services and share qualified leads with sales teams
- Support billing and collections activities, including purchase order numbers, invoice requests, and billing questions
- Assist service centers with basic administrative and office support tasks as needed
- Participate in training, quality, and process improvement activities
- Support and learn from experienced Customer Service Representatives on the team.
BASIC QUALIFICATIONS
What You Will Need for This Role?
- High School Diploma or two (2) years of equivalent experience required
- Previous experience in a high-volume call center environment preferred
- Ability to multitask, prioritize, and manage time in a fast-paced, phone-heavy role
- Healthcare industry experience or knowledge preferred
This job description is not intended to cover every duty or responsibility. Other tasks may be assigned as needed to support business operations.
WHAT'S IN IT FOR YOU?
- Entry-level opportunity with hands-on training and ongoing support
- Build strong professional phone and customer service skills in a healthcare environment
- Be part of a collaborative, team-oriented call center
- Opportunity to grow within a customer-focused, healthcare-driven organization
- Meaningful work supporting hospitals and healthcare customers
- Competitive compensation and a comprehensive benefits package
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
LOCATION
Primary Job Location:
St Louis Service Center
Additional Locations (if applicable):
Springfield District
Job Title:
Customer Service Representative II
Company:
Agiliti
Location City:
Hazelwood
Location State:
Missouri
Customer Support Job Roles in Missouri
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Search Customer Support Jobs in MissouriCustomer Support Jobs in Missouri: Frequently Asked Questions
Which companies sponsor visas for customer support roles in Missouri?
Large Missouri-based employers with sponsorship track records for customer support include Cerner (Oracle Health) in Kansas City, Centene Corporation and Express Scripts in St. Louis, and Edward Jones for client service roles. Telecommunications companies like Lumen Technologies also have Missouri operations with customer support teams that have sponsored H-1B visa workers, particularly for technically oriented positions.
Which visa types are most common for customer support roles in Missouri?
H-1B is the most common visa for customer support roles in Missouri, but only for positions that qualify as specialty occupations, typically roles tied to technical products, software platforms, or financial services requiring a relevant degree. TN visas are an option for Canadian and Mexican nationals in qualifying roles. Non-specialty support roles are harder to sponsor, so degree requirements and job duties matter significantly.
Which cities in Missouri have the most customer support sponsorship jobs?
Kansas City and St. Louis account for the majority of customer support visa sponsorship activity in Missouri. Kansas City benefits from a strong healthcare IT presence, anchored by Oracle Health's campus. St. Louis draws sponsorship from financial services, insurance, and healthcare companies including Centene and Mastercard's regional operations. Columbia and Springfield have smaller but growing technology-sector support hubs.
How to find customer support visa sponsorship jobs in Missouri?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it straightforward to browse customer support openings in Missouri without sorting through roles that don't offer sponsorship. You can narrow results by city, industry, and role type to focus on Missouri employers, particularly in Kansas City and St. Louis where sponsorship activity for customer support positions is concentrated.
Are there state-specific considerations for customer support sponsorship jobs in Missouri?
Missouri does not have state-level immigration programs, so sponsorship follows federal H-1B and other visa rules. One key consideration is prevailing wage compliance: employers must pay the DOL-determined prevailing wage for the role's location, and Kansas City and St. Louis have different wage tiers. Missouri's lower cost of living relative to coastal cities can affect wage levels, which matters for H-1B prevailing wage calculations.
What is the prevailing wage for sponsored customer support jobs in Missouri?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.