INTRODUCTION

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

ROLE AND RESPONSIBILITIES

Softchoice AI Solutions Group is looking for a Principal Adoption & Change Management Consultant to grow the AI & Workforce Consulting team.

The Principal Adoption & Change Management Consultant is a critical role within the AI Solutions organization. You will be the face of AI Solutions to our biggest clients, and you will own delivery responsibilities on our largest projects. You are responsible for navigating high-complexity environments and providing the leadership necessary to ensure enterprise-wide adoption.

As a tenured leader on the team, you will build reusable frameworks and set delivery standards that every consultant uses. Additionally, you will have primary lead responsibility for delivering initial engagements of new service offerings.

You will be accountable for the achievement of specific revenue targets— demonstrating our value in presales activities with our biggest clients and positioning "add-on" services during projects that expand the total contract value.

What you'll do:

• Execute principal delivery responsibilities for our largest and most complex client engagements, leading multiple delivery resources on the solutions you craft for clients.
• Assess skillsets and identify knowledge gaps for delivery resources on your immediate project team.
• Accountable for annual revenue targets; influencing bookings through strategic presales advisory and identifying add-on services across all project phases.
• Own the C-suite relationship for our largest clients, acting as a principal advisor for AI adoption, organizational change management, and long-term business goals.
• Lead and drive the "agentization" and evolution of the AI & Workforce Consulting delivery methodology, ensuring Softchoice maintains a competitive edge in the market.
• Architect ROI-focused business cases for large-scale AI initiatives, enabling executive stakeholders to justify investments.
• Manage quality delivery by performing oversight and final QA on Statements of Work (SOWs) and strategic project documentation to ensure that technical solution architecture reflects business goals and addresses business challenges.
• Own the identification of market trends to develop new cross-practice offerings and special projects that expand the AI Solutions portfolio.

BASIC QUALIFICATIONS

What you’ll bring to the table:

Our principals understand the industries and businesses of their clients and how Softchoice can accelerate their digital transformation journeys. This role requires strong business acumen, technology and change management knowledge, and a principled approach to digital transformation challenges and opportunities.

You have excellent analytical, interpersonal, and creative skills and thrive at the intersection of business and technology. You are ambitious and enterprising, with strong leadership qualities and presence in the C-Suite. You enjoy working with both technical and non-technical groups.

You possess the ability to map technical solutions in multiple disciplines to business problems, provide innovative answers to our clients most pressing needs, and influence delivery capability.

To be successful, you will need:

• Undergraduate degree required (business or technology preferred). An MA, MBA, or MSc beneficial.
• Certifications in User Adoption & Change Management, Organizational Change Management, Project/Program Management, or other related IT or management consulting disciplines are considered valuable.
• Practical experience (15+ years) in business advisory and/or consulting within IT.
• Demonstrated practical experience for a minimum of 10 years, providing advisory services in the fields of User Adoption and Organizational Change Management, Business Consulting, and technical advisory.
• C-Suite Presence: A proven track record of gaining "trusted advisor" status with executive-level management (CIO/CTO/CEO).
• Commercial Acumen: Demonstrated success in meeting revenue or influenced-sales targets within a professional services environment.

COMPENSATION

A reasonable estimate of the current base pay range for this position is $128,800 to $170,000 annually + 14% as target incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program
• Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

WHY YOU’LL LOVE WORKING HERE:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

INCLUSION & EQUAL OPPORTUNITY EMPLOYMENT:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

REQUIRE ACCOMMODATION? WE ARE READY TO HELP:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

OUR COMMITMENT TO YOUR EXPERIENCE:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7457

EoE/M/F/Vet/Disability

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