Customer Service Lead Visa Sponsorship Jobs in Nebraska
Nebraska's customer service lead roles span industries from financial services and insurance in Omaha to agricultural technology firms in Lincoln. Major employers like Mutual of Omaha, Union Pacific, and First Data have sponsored work visas for operations and service management positions. Omaha and Lincoln concentrate most sponsorship activity in the state.
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Job Number 26076099
Job Category Reservations
Location 1818 N 90th St, Omaha, Nebraska, United States, 68114
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Marriott’s Personal Ambassador associates deliver personal service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. Personal Ambassadors respond to contacts from their dedicated member base and anticipate guest needs, actively listen, answer questions and resolve any issues in an efficient and effortless experience. As a dedicated contact for their guests, Personal Ambassadors are responsible for evaluating and analyzing each guest’s needs, recommending, and executing tailored travel solutions that enhance their travel experience, deepening their loyalty to Marriott’s products and services. Personal Ambassadors build relationships over time with assigned Ambassador members to personalize service and become a trusted resource. Responsibilities include customizing communications and travel planning, as well as experiences for Ambassador members for business travel, life events, special stays, offers and exclusive Ambassador offers and events. Personal Ambassadors are responsible for new member onboarding to introduce the Ambassador program and proactive outreach to low engaged Ambassador members. Personal Ambassadors support the Ambassador team with Personal and Anytime Ambassador calls and emails from Ambassador Members on a regular basis.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
APTITUDES DESEABLES
Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
Experiencia como supervisor: No se requiere experiencia como supervisor.
Licencia o certificación: Ninguna
APTITUDES OBLIGATORIAS
Experiencia laboral afín: Se requieren 6 meses de experiencia afín en el grupo de conocimiento sobre lealtad (Loyalty Knowledge Group) o en un grupo de conocimiento de nivel superior.
Marriott International es la empresa hotelera más grande del mundo, con más marcas, más hoteles y más oportunidades para que los empleados progresen y tengan éxito. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.
Additional Information
Job Number 26076099
Job Category Reservations
Location 1818 N 90th St, Omaha, Nebraska, United States, 68114
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Marriott’s Personal Ambassador associates deliver personal service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. Personal Ambassadors respond to contacts from their dedicated member base and anticipate guest needs, actively listen, answer questions and resolve any issues in an efficient and effortless experience. As a dedicated contact for their guests, Personal Ambassadors are responsible for evaluating and analyzing each guest’s needs, recommending, and executing tailored travel solutions that enhance their travel experience, deepening their loyalty to Marriott’s products and services. Personal Ambassadors build relationships over time with assigned Ambassador members to personalize service and become a trusted resource. Responsibilities include customizing communications and travel planning, as well as experiences for Ambassador members for business travel, life events, special stays, offers and exclusive Ambassador offers and events. Personal Ambassadors are responsible for new member onboarding to introduce the Ambassador program and proactive outreach to low engaged Ambassador members. Personal Ambassadors support the Ambassador team with Personal and Anytime Ambassador calls and emails from Ambassador Members on a regular basis.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
APTITUDES DESEABLES
Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
Experiencia como supervisor: No se requiere experiencia como supervisor.
Licencia o certificación: Ninguna
APTITUDES OBLIGATORIAS
Experiencia laboral afín: Se requieren 6 meses de experiencia afín en el grupo de conocimiento sobre lealtad (Loyalty Knowledge Group) o en un grupo de conocimiento de nivel superior.
Marriott International es la empresa hotelera más grande del mundo, con más marcas, más hoteles y más oportunidades para que los empleados progresen y tengan éxito. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.
Customer Service Lead Job Roles in Nebraska
See all 33+ Customer Service Lead Jobs in Nebraska
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Search Customer Service Lead Jobs in NebraskaCustomer Service Lead Jobs in Nebraska: Frequently Asked Questions
Which companies sponsor visas for customer service leads in Nebraska?
Omaha-based employers with established HR infrastructure are the most consistent sponsors. Mutual of Omaha, Union Pacific, Fiserv (formerly First Data), and Cabela's parent company Bass Pro have filed for work visas in customer-facing operations roles. Large insurance carriers and financial services firms in the Omaha metro are generally better positioned to handle sponsorship than smaller regional businesses.
Which visa types are most common for customer service lead roles in Nebraska?
The H-1B visa is the most commonly used visa for customer service lead roles where a bachelor's degree in a relevant field, such as business administration or communications, is a genuine requirement. Employers must demonstrate the role qualifies as a specialty occupation. In some cases, candidates with intracompany transfer eligibility may qualify for an L-1B visa if moving from an overseas office of the same employer.
Which cities in Nebraska have the most customer service lead sponsorship jobs?
Omaha accounts for the large majority of visa sponsorship activity in Nebraska for this role type. Its concentration of financial services, insurance, logistics, and technology companies creates more demand for experienced service team leads. Lincoln has a smaller but active market, particularly around healthcare administration and university-adjacent employers. Outside these two cities, sponsorship opportunities are limited.
How to find customer service lead visa sponsorship jobs in Nebraska?
Migrate Mate is designed specifically for international candidates searching for visa sponsorship roles, including customer service lead positions in Nebraska. You can filter by state and role type to see current openings from employers with a documented history of sponsoring work visas. This saves significant time compared to manually screening job postings that don't address sponsorship eligibility upfront.
Are there any Nebraska-specific considerations for customer service lead visa sponsorship?
Nebraska's lower cost of living means prevailing wage benchmarks for customer service lead roles are set below those in coastal metros, which can affect H-1B Labor Condition Application requirements. Employers must still pay the prevailing wage as determined by the Department of Labor for the Omaha or Lincoln metropolitan area. The University of Nebraska system also produces graduates who sometimes transition into local employer pipelines, increasing competition for sponsored positions.
What is the prevailing wage for sponsored customer service lead jobs in Nebraska?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.