Customer Support Visa Sponsorship Jobs in New Hampshire
Customer support roles in New Hampshire attract international candidates through employers in Manchester, Nashua, and the broader Merrimack Valley tech corridor. Companies like Ellucian, Dyn (now part of Oracle), and financial services firms in the state have histories of sponsoring skilled workers. The region's lower cost of living compared to Boston makes it a practical base for visa-sponsored customer-facing careers.
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Get Access To All JobsINTRODUCTION
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
ABOUT THE ROLE
Are you passionate about marine technology and eager to start or continue your career in customer support? Join Raymarine’s frontline team and help boating enthusiasts around the world get the most out of their marine electronics. As a Tier 1 Support Agent, you’ll be the first point of contact for customers seeking help with our innovative products—from chartplotters and radars to autopilots and fish finders.
This entry-level role is ideal for recent graduates who are enthusiastic about troubleshooting, enjoy helping others, and want to grow in a dynamic, customer-focused environment.
KEY RESPONSIBILITIES
- Customer Interaction: Respond to inquiries via phone, web, and email, using our knowledge base and FAQs or escalating to Tier 2 when needed.
- Technical Troubleshooting: Assist customers in resolving issues related to Raymarine products, with guidance and support from experienced team members.
- Follow-Up & Resolution: Provide callbacks and follow-through to ensure customer satisfaction within departmental KPIs.
- Complaint Handling: Help resolve customer complaints and escalate complex cases to the line manager.
- Knowledge Base Development: Contribute to FAQs and support documentation to empower customer self-service and improve support quality.
- Remote Support: Use tools like TeamViewer to assist customers with diagnostics and issue resolution.
- Repair Coordination: Support the administration of repairs via Raymarine’s customer portal.
- Team Collaboration: Work closely with colleagues to share insights and strengthen team performance.
- Additional Duties: Take on other support-related tasks as assigned.
WHAT YOU BRING
- Strong verbal and written communication skills in clear, grammatically correct English.
- Comfortable using PCs and telephony systems.
- A customer-first mindset and eagerness to learn.
- Interest in electronics and a willingness to develop technical troubleshooting skills.
- Ability to work well in a team and take initiative.
- Motivation to grow professionally in the maritime industry.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
INTRODUCTION
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
ABOUT THE ROLE
Are you passionate about marine technology and eager to start or continue your career in customer support? Join Raymarine’s frontline team and help boating enthusiasts around the world get the most out of their marine electronics. As a Tier 1 Support Agent, you’ll be the first point of contact for customers seeking help with our innovative products—from chartplotters and radars to autopilots and fish finders.
This entry-level role is ideal for recent graduates who are enthusiastic about troubleshooting, enjoy helping others, and want to grow in a dynamic, customer-focused environment.
KEY RESPONSIBILITIES
- Customer Interaction: Respond to inquiries via phone, web, and email, using our knowledge base and FAQs or escalating to Tier 2 when needed.
- Technical Troubleshooting: Assist customers in resolving issues related to Raymarine products, with guidance and support from experienced team members.
- Follow-Up & Resolution: Provide callbacks and follow-through to ensure customer satisfaction within departmental KPIs.
- Complaint Handling: Help resolve customer complaints and escalate complex cases to the line manager.
- Knowledge Base Development: Contribute to FAQs and support documentation to empower customer self-service and improve support quality.
- Remote Support: Use tools like TeamViewer to assist customers with diagnostics and issue resolution.
- Repair Coordination: Support the administration of repairs via Raymarine’s customer portal.
- Team Collaboration: Work closely with colleagues to share insights and strengthen team performance.
- Additional Duties: Take on other support-related tasks as assigned.
WHAT YOU BRING
- Strong verbal and written communication skills in clear, grammatically correct English.
- Comfortable using PCs and telephony systems.
- A customer-first mindset and eagerness to learn.
- Interest in electronics and a willingness to develop technical troubleshooting skills.
- Ability to work well in a team and take initiative.
- Motivation to grow professionally in the maritime industry.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
Customer Support Job Roles in New Hampshire
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Search Customer Support Jobs in New HampshireCustomer Support Jobs in New Hampshire: Frequently Asked Questions
Which companies in New Hampshire sponsor visas for customer support roles?
Technology and software companies tend to lead sponsorship activity for customer support positions in New Hampshire. Employers like Oracle (through its Dyn operations in Manchester), Ellucian, and insurance and financial services firms in the Manchester-Nashua area have filed for work visas on behalf of support staff. Sponsorship is not universal and depends heavily on the seniority and technical complexity of the role.
Which visa types are most common for customer support roles in New Hampshire?
The H-1B visa is the most frequently used visa for customer support roles that require a bachelor's degree in a specific field, such as technical support or enterprise software support. The TN visa is available to Canadian and Mexican nationals in qualifying occupations. The L-1 visa applies when an employee transfers from an overseas office of the same company. Standard customer service roles without a degree requirement rarely qualify for sponsorship.
Which cities in New Hampshire have the most customer support sponsorship jobs?
Manchester is the state's primary hub for sponsored customer support positions, given its concentration of technology, healthcare IT, and financial services employers. Nashua is a close second, benefiting from proximity to the Massachusetts border and its own cluster of software and defense-adjacent firms. Concord, as the state capital, offers some opportunities through government contractors and regulated industries like insurance.
How to find customer support visa sponsorship jobs in New Hampshire?
Migrate Mate is designed specifically for international candidates seeking visa sponsorship and lets you filter customer support roles by state, including New Hampshire. Rather than sorting through generic postings, Migrate Mate surfaces employers with active sponsorship histories. Focus your search on technical support, enterprise account support, and SaaS customer success titles, which are more likely to meet the specialty occupation threshold required for H-1B sponsorship.
Are there state-specific factors that affect visa sponsorship for customer support jobs in New Hampshire?
New Hampshire has no state income tax, which makes total compensation comparisons straightforward when evaluating whether an offer meets the prevailing wage requirements the Department of Labor sets for sponsored positions. The state's proximity to Boston means some employers operate across both markets, and an offer based in New Hampshire may involve occasional Massachusetts work, which can affect Labor Condition Application filings. University of New Hampshire graduates in computer science and information systems represent a local pipeline for technical support roles.
What is the prevailing wage for sponsored customer support jobs in New Hampshire?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.